Severity
Moderate
ModerateActive
CPSC recall · Reported May 15, 2014
Exmark Recalls Quest ZRT Riding Mowers Due to Loss of Steering Control and Crash Hazard
The riding mower's steering assembly can fail and cause riders to lose steering, posing a crash hazard.
Compiled from official public sources by the editorial team.
Verify with CPSC →
Exmark Manufacturing Co. Inc., of Beatrice, Neb. recalled This recall involves 2009 and 2010 model year Exmark Quest ZRT mid-mount riding mowers. T… - a moderate-severity action.
Exmark Recalls Quest ZRT Riding Mowers Due to Loss of Steering Control and Crash Hazard was recalled by Exmark Manufacturing Co. Inc., of Beatrice, Neb. in May 15, 2014. Reason: The riding mower's steering assembly can fail and cause riders to lose steering, posing a crash hazard.. Remedy: Consumers should immediately stop using the recalled mowers and contact an Exmark dealer …. Verify recall #14184 with the CPSC before acting.
The recall
Exmark Manufacturing Co. Inc., of Beatrice, Neb. issued this moderate-severity CPSC recall-The riding mower's steering assembly can fail and cause riders to lose steering, posing a crash hazard..
- Moderate
- severity level
- May 15, 2014
- reported
Sourced from official CPSC enforcement records. Verify recall #14184 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #14184) was formally reported on May 15, 2014. It is classified under Moderate severity, with a current status of Active. Exmark Manufacturing Co. Inc., of Beatrice, Neb. is listed as the recalling firm. Federal records list the affected scope as About 5,300 in the United States and 40 in Canada (About 2,200 Quest 2009 and 2010 ZRT riding mowers were previously recalled in May 2012 for a different hazard.).
The documented reason for this recall is: The riding mower's steering assembly can fail and cause riders to lose steering, posing a crash hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled mowers and contact an Exmark dealer for a free repair. - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Vehicles recalls over time
Where this recall sits in its category - 7,642 vehicles recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 5,300 in the United States and 40 in Canada (About 2,200 Quest 2009 and 2010 ZRT riding mowers were previously recalled in May 2012 for a different hazard.)
Related Recalls
6
6 from same agency
Product description
This recall involves 2009 and 2010 model year Exmark Quest ZRT mid-mount riding mowers. The mowers are red and gray. Exmark is printed on the side and Quest is printed on the front of the riding mowers. The model and serial numbers are on a metal plate behind the seat on the left hand side. The following models and serial number ranges are included. Recalled Exmark Quest ZRT Riding Mowers Model number Serial number range Size of mowing deck QST20BE422 814303 through 891973 42 inches QST22BE482 803664 through 895485 48 inches QST24BE522 810131 through 887319 52 inches
Reason for recall
The riding mower's steering assembly can fail and cause riders to lose steering, posing a crash hazard.
Remedy, what to do
Consumers should immediately stop using the recalled mowers and contact an Exmark dealer for a free repair.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 14184 |
| Date reported | May 15, 2014 |
| Date initiated | May 15, 2014 |
| Recalling firm | Exmark Manufacturing Co. Inc., of Beatrice, Neb. |
| Affected scope | About 5,300 in the United States and 40 in Canada (About 2,200 Quest 2009 and 2010 ZRT riding mowers were previously recalled in May 2012 for a different hazard.) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled mowers and contact an Exmark dealer for a free repair.
- Check the recall number (14184) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves 2009 and 2010 model year Exmark Quest ZRT mid-mount riding mowers. The mowers are red and gray. Exmark is printed on the side and Quest is printed on the front of the riding mowers. The model and serial numbers are on a metal plate behind the seat on the left hand side. The following models and serial number ranges are included. Recalled Exmark Quest ZRT Riding Mowers Model number Serial number range Size of mowing deck QST20BE422 814303 through 891973 42 inches QST22BE482 803664 through 895485 48 inches QST24BE522 810131 through 887319 52 inches. Recalled by Exmark Manufacturing Co. Inc., of Beatrice, Neb.. Units affected: About 5,300 in the United States and 40 in Canada (About 2,200 Quest 2009 and 2010 ZRT riding mowers were previously recalled in May 2012 for a different hazard.).
Why was this product recalled? ▼
The riding mower's steering assembly can fail and cause riders to lose steering, posing a crash hazard.
What should consumers do? ▼
Consumers should immediately stop using the recalled mowers and contact an Exmark dealer for a free repair.
Which agency issued this recall? ▼
This recall was issued by the CPSC on May 15, 2014. Severity: Moderate. Recall number: 14184.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (14184) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported May 15, 2014. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.