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CPSC recall · Reported May 15, 2014

Exmark Recalls Quest ZRT Riding Mowers Due to Loss of Steering Control and Crash Hazard

The riding mower's steering assembly can fail and cause riders to lose steering, posing a crash hazard.

Recall #
14184
Affected scope
About 5,300 in the United States and 40 in Canada (About 2,200 Quest 2009 and 2010 ZRT riding mowers were previously recalled in May 2012 for a different hazard.)
Compiled from official public sources by the publisher.
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Exmark Manufacturing Co. Inc., of Beatrice, Neb. recalled This recall involves 2009 and 2010 model year Exmark Quest ZRT mid-mount riding mowers. T….

Exmark Recalls Quest ZRT Riding Mowers Due to Loss of Steering Control and Crash Hazard was recalled by Exmark Manufacturing Co. Inc., of Beatrice, Neb. in May 15, 2014. Reason: The riding mower's steering assembly can fail and cause riders to lose steering, posing a crash hazard.. Remedy: Consumers should immediately stop using the recalled mowers and contact an Exmark dealer …. Verify recall #14184 with the CPSC before acting.

The recall

Exmark Manufacturing Co. Inc., of Beatrice, Neb. issued this CPSC recall-The riding mower's steering assembly can fail and cause riders to lose steering, posing a crash hazard..

None
agency class
May 15, 2014
reported

Sourced from official CPSC enforcement records. Verify recall #14184 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 3 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Vehicles recalls over time

Where this recall sits in its category - 7,783 vehicles recalls on record

200300400500600 20052008201120142017202020232026 222

Product description

This recall involves 2009 and 2010 model year Exmark Quest ZRT mid-mount riding mowers. The mowers are red and gray. Exmark is printed on the side and Quest is printed on the front of the riding mowers. The model and serial numbers are on a metal plate behind the seat on the left hand side. The following models and serial number ranges are included. Recalled Exmark Quest ZRT Riding Mowers Model number Serial number range Size of mowing deck QST20BE422 814303 through 891973 42 inches QST22BE482 803664 through 895485 48 inches QST24BE522 810131 through 887319 52 inches

Reason for recall

The riding mower's steering assembly can fail and cause riders to lose steering, posing a crash hazard.

Remedy, what to do

Consumers should immediately stop using the recalled mowers and contact an Exmark dealer for a free repair.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 14184
Date reported May 15, 2014
Date initiated May 15, 2014
Recalling firm Exmark Manufacturing Co. Inc., of Beatrice, Neb.
Affected scope About 5,300 in the United States and 40 in Canada (About 2,200 Quest 2009 and 2010 ZRT riding mowers were previously recalled in May 2012 for a different hazard.)
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the recalled mowers and contact an Exmark dealer for a free repair.

  • Check the recall number (14184) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled? ▼
This recall involves 2009 and 2010 model year Exmark Quest ZRT mid-mount riding mowers. The mowers are red and gray. Exmark is printed on the side and Quest is printed on the front of the riding mowers. The model and serial numbers are on a metal plate behind the seat on the left hand side. The following models and serial number ranges are included. Recalled Exmark Quest ZRT Riding Mowers Model number Serial number range Size of mowing deck QST20BE422 814303 through 891973 42 inches QST22BE482 803664 through 895485 48 inches QST24BE522 810131 through 887319 52 inches. Recalled by Exmark Manufacturing Co. Inc., of Beatrice, Neb.. Units affected: About 5,300 in the United States and 40 in Canada (About 2,200 Quest 2009 and 2010 ZRT riding mowers were previously recalled in May 2012 for a different hazard.).
Why was this product recalled? ▼
The riding mower's steering assembly can fail and cause riders to lose steering, posing a crash hazard.
What should consumers do? ▼
Consumers should immediately stop using the recalled mowers and contact an Exmark dealer for a free repair.
Which agency issued this recall? ▼
This recall was issued by the CPSC on May 15, 2014. CPSC does not publish a hazard classification for this recall. Recall number: 14184.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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Same product category, closest by report date among other firms and states (deduped against the severity set).

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This recall: CPSC, reported May 15, 2014. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026