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CPSC recall · Reported June 25, 2014

Scott, Trek Recall Bicycles with SR Suntour Front Forks Due to Crash Hazard

The front fork can break, posing a crash hazard.

Recall #
14215
Affected scope
About 5,200 forks on Scott bicycles and about 120,000 forks on Trek bicycles
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The CPSC recalled This recall involves SR Suntour front forks on 13 models of Scott and 11 models of Trek 2….

Scott, Trek Recall Bicycles with SR Suntour Front Forks Due to Crash Hazard was recalled and listed by the CPSC in June 25, 2014. Reason: The front fork can break, posing a crash hazard.. Remedy: Consumers should immediately stop using the recalled bicycles. Consumers with recalled Sc…. Verify recall #14215 with the CPSC before acting.

The recall

issued this CPSC recall-The front fork can break, posing a crash hazard..

None
agency class
June 25, 2014
reported

Sourced from official CPSC enforcement records. Verify recall #14215 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Outdoor & Sports recalls over time

Where this recall sits in its category - 515 outdoor & sports recalls on record

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Product description

This recall involves SR Suntour front forks on 13 models of Scott and 11 models of Trek 2011, 2012 and 2013 bicycles. Recalled Scott bicycles have 700c wheels, disc brakes and one of the following Suntour front fork models: NEX or NCX. Bicycle model names and numbers are on the main frame of each bicycle in a location that varies by model. The model year can be identified by the color scheme of the bicycle frame. The fork's model name is printed on the outer sides of the fork. Recalled Trek bicycles have disc brakes and one of the following Suntour front fork models: NEX, NRX (with IS mounts), XCM (on bicycles with 29-inch wheels) or XCT (on bicycles with 29-inch wheels). Bicycle model names and numbers are on the top tube near the seat tube or near the head tube. Bicycles with a serial number ending in F, G or H should be taken to the dealer for inspection. The serial number is on the frame of the bicycle under the bottom bracket. The fork's model name is printed on the outer sides of the fork.

Reason for recall

The front fork can break, posing a crash hazard.

Remedy, what to do

Consumers should immediately stop using the recalled bicycles. Consumers with recalled Scott bicycles should take them to an authorized Scott dealer for a free repair of the NEX model or a free replacement lower fork for the NCX model. Consumers with recalled Trek bicycles should take them to an authorized Trek dealer for a free repair of NEX, XCM and XCT models or a free replacement of the NRX model.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 14215
Date reported June 25, 2014
Date initiated June 25, 2014
Recalling firm Not disclosed
Affected scope About 5,200 forks on Scott bicycles and about 120,000 forks on Trek bicycles
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the recalled bicycles. Consumers with recalled Scott bicycles should take them to an auth…

  • Check the recall number (14215) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves SR Suntour front forks on 13 models of Scott and 11 models of Trek 2011, 2012 and 2013 bicycles. Recalled Scott bicycles have 700c wheels, disc brakes and one of the following Suntour front fork models: NEX or NCX. Bicycle model names and numbers are on the main frame of each bicycle in a location that varies by model. The model year can be identified by the color scheme of the bicycle frame. The fork's model name is printed on the outer sides of the fork. Recalled Trek bicycles have disc brakes and one of the following Suntour front fork models: NEX, NRX (with IS mounts), XCM (on bicycles with 29-inch wheels) or XCT (on bicycles with 29-inch wheels). Bicycle model names and numbers are on the top tube near the seat tube or near the head tube. Bicycles with a serial number ending in F, G or H should be taken to the dealer for inspection. The serial number is on the frame of the bicycle under the bottom bracket. The fork's model name is printed on the outer sides of the fork.. Units affected: About 5,200 forks on Scott bicycles and about 120,000 forks on Trek bicycles.
Why was this product recalled?
The front fork can break, posing a crash hazard.
What should consumers do?
Consumers should immediately stop using the recalled bicycles. Consumers with recalled Scott bicycles should take them to an authorized Scott dealer for a free repair of the NEX model or a free replacement lower fork for the NCX model. Consumers with recalled Trek bicycles should take them to an authorized Trek dealer for a free repair of NEX, XCM and XCT models or a free replacement of the NRX model.
Which agency issued this recall?
This recall was issued by the CPSC on June 25, 2014. CPSC does not publish a hazard classification for this recall. Recall number: 14215.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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This recall: CPSC, reported June 25, 2014. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026