Hewlett-Packard Recalls Notebook Computer AC Power Cords Due to Fire and Burn Hazards

The AC power cord can overheat, posing a potential fire and burn hazard.

Recall #: 14262
Affected scope: 5,577,000 in the U.S. and 446,700 in Canada

Compiled from official public sources by the publisher. · Updated September 2026

Hewlett-Packard Company (Hp), of Palo Alto, Calif. recalled This recall involves Hewlett-Packard's LS-15 AC power cord. The power cords were distribu….

Hewlett-Packard Recalls Notebook Computer AC Power Cords Due to Fire and Burn Hazards was recalled by Hewlett-Packard Company (Hp), of Palo Alto, Calif. in August 26, 2014. Reason: The AC power cord can overheat, posing a potential fire and burn hazard.. Remedy: Customers should immediately stop using and unplug the recalled power cords and contact H…. Verify recall #14262 with the CPSC before acting.

The recall

Hewlett-Packard Company (Hp), of Palo Alto, Calif. issued this CPSC recall-The AC power cord can overheat, posing a potential fire and burn hazard..

None
agency class: August 26, 2014
reported

Sourced from official CPSC enforcement records. Verify recall #14262 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Product description

This recall involves Hewlett-Packard's LS-15 AC power cord. The power cords were distributed with HP and Compaq notebook and mini notebook computers and with AC adapter-powered accessories such as docking stations. The power cords are black in color and have an "LS-15" molded mark on the AC adapter end of the power cord.

Reason for recall

The AC power cord can overheat, posing a potential fire and burn hazard.

Remedy, what to do

Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can continue to use the computer on battery power.

Recall Profile

Structured summary of the CPSC recall record
Attribute	Value
Agency	U.S. Consumer Product Safety Commission
Severity class	Not classified by agency
Status	Active
Recall number	14262
Date reported	August 26, 2014
Date initiated	August 26, 2014
Recalling firm	Hewlett-Packard Company (Hp), of Palo Alto, Calif.
Affected scope	5,577,000 in the U.S. and 446,700 in Canada
Distribution	Not disclosed
Official source	CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replaceme…

Check the recall number (14262) and product description against the item you own. Search the archive
Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled? ▼

Why was this product recalled? ▼

The AC power cord can overheat, posing a potential fire and burn hazard.

What should consumers do? ▼

Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can continue to use the computer on battery power.

Which agency issued this recall? ▼

This recall was issued by the CPSC on August 26, 2014. CPSC does not publish a hazard classification for this recall. Recall number: 14262.

How do I report an injury from a recalled product? ▼

Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

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Similar severity · nearest report date

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This recall: CPSC, reported August 26, 2014. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026