PlainRecalls
CPSC Moderate Active

Hewlett-Packard Recalls Notebook Computer AC Power Cords Due to Fire and Burn Hazards

Reported: August 26, 2014 Initiated: August 26, 2014 #14262

Product Description

This recall involves Hewlett-Packard's LS-15 AC power cord. The power cords were distributed with HP and Compaq notebook and mini notebook computers and with AC adapter-powered accessories such as docking stations. The power cords are black in color and have an "LS-15" molded mark on the AC adapter end of the power cord.

Reason for Recall

The AC power cord can overheat, posing a potential fire and burn hazard.

Remedy

Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can continue to use the computer on battery power.

Details

Units Affected
5,577,000 in the U.S. and 446,700 in Canada

Frequently Asked Questions

What product was recalled?
This recall involves Hewlett-Packard's LS-15 AC power cord. The power cords were distributed with HP and Compaq notebook and mini notebook computers and with AC adapter-powered accessories such as docking stations. The power cords are black in color and have an "LS-15" molded mark on the AC adapter end of the power cord.. Recalled by Hewlett-Packard Company (HP), of Palo Alto, Calif.. Units affected: 5,577,000 in the U.S. and 446,700 in Canada.
Why was this product recalled?
The AC power cord can overheat, posing a potential fire and burn hazard.
What should consumers do?
Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can continue to use the computer on battery power.
Which agency issued this recall?
This recall was issued by the CPSC on August 26, 2014. Severity: Moderate. Recall number: 14262.