Severity
Moderate
ModerateActive
CPSC recall · Reported August 26, 2014
Hewlett-Packard Recalls Notebook Computer AC Power Cords Due to Fire and Burn Hazards
The AC power cord can overheat, posing a potential fire and burn hazard.
Compiled from official public sources by the editorial team.
Verify with CPSC →
Hewlett-Packard Company (Hp), of Palo Alto, Calif. recalled This recall involves Hewlett-Packard's LS-15 AC power cord. The power cords were distribu… - a moderate-severity action.
Hewlett-Packard Recalls Notebook Computer AC Power Cords Due to Fire and Burn Hazards was recalled by Hewlett-Packard Company (Hp), of Palo Alto, Calif. in August 26, 2014. Reason: The AC power cord can overheat, posing a potential fire and burn hazard.. Remedy: Customers should immediately stop using and unplug the recalled power cords and contact H…. Verify recall #14262 with the CPSC before acting.
The recall
Hewlett-Packard Company (Hp), of Palo Alto, Calif. issued this moderate-severity CPSC recall-The AC power cord can overheat, posing a potential fire and burn hazard..
- Moderate
- severity level
- August 26, 2014
- reported
Sourced from official CPSC enforcement records. Verify recall #14262 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #14262) was formally reported on August 26, 2014. It is classified under Moderate severity, with a current status of Active. Hewlett-Packard Company (Hp), of Palo Alto, Calif. is listed as the recalling firm. Federal records list the affected scope as 5,577,000 in the U.S. and 446,700 in Canada.
The documented reason for this recall is: The AC power cord can overheat, posing a potential fire and burn hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can continue to use the computer on battery power. - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Electronics recalls over time
Where this recall sits in its category - 609 electronics recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
5,577,000 in the U.S. and 446,700 in Canada
Related Recalls
6
6 from same agency
Product description
This recall involves Hewlett-Packard's LS-15 AC power cord. The power cords were distributed with HP and Compaq notebook and mini notebook computers and with AC adapter-powered accessories such as docking stations. The power cords are black in color and have an "LS-15" molded mark on the AC adapter end of the power cord.
Reason for recall
The AC power cord can overheat, posing a potential fire and burn hazard.
Remedy, what to do
Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can continue to use the computer on battery power.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 14262 |
| Date reported | August 26, 2014 |
| Date initiated | August 26, 2014 |
| Recalling firm | Hewlett-Packard Company (Hp), of Palo Alto, Calif. |
| Affected scope | 5,577,000 in the U.S. and 446,700 in Canada |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replaceme…
- Check the recall number (14262) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves Hewlett-Packard's LS-15 AC power cord. The power cords were distributed with HP and Compaq notebook and mini notebook computers and with AC adapter-powered accessories such as docking stations. The power cords are black in color and have an "LS-15" molded mark on the AC adapter end of the power cord.. Recalled by Hewlett-Packard Company (Hp), of Palo Alto, Calif.. Units affected: 5,577,000 in the U.S. and 446,700 in Canada.
Why was this product recalled? ▼
The AC power cord can overheat, posing a potential fire and burn hazard.
What should consumers do? ▼
Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can continue to use the computer on battery power.
Which agency issued this recall? ▼
This recall was issued by the CPSC on August 26, 2014. Severity: Moderate. Recall number: 14262.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (14262) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
CPSC Moderate
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Super Off-Road Solar Power Banks Recalled Due to Overheating; Imported by Spector & Co.
· 2026-06-25
CPSC Moderate
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School Specialty, LLC, of Greenville, Wisconsin · 2026-06-11
Compare this recall with Projecting LED Finger Light Toys Recalled Due to Risk of Se… →
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported August 26, 2014. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.