Severity
Moderate
ModerateActive
CPSC recall · Reported October 29, 2014
Cane Creek Recalls Bicycle Shocks Due to Risk of Injury
The shock absorber is marked with graphics that incorrectly identify the adjustment directions for High Speed Rebound (HSR) damping. Following these directions will cause unexpect…
Compiled from official public sources by the editorial team.
Verify with CPSC →
Cane Creek Cycling Components, Inc.; Fletcher, N.c. recalled This recall involves Cane Creek Cycling Components DBINLINE bicycle rear shock absorbers.… - a moderate-severity action.
Cane Creek Recalls Bicycle Shocks Due to Risk of Injury was recalled by Cane Creek Cycling Components, Inc.; Fletcher, N.c. in October 29, 2014. Reason: The shock absorber is marked with graphics that incorrectly identify the adjustment directions for High Speed…. Remedy: Consumers should immediately stop using the product and contact Cane Creek for a repair d…. Verify recall #15013 with the CPSC before acting.
The recall
Cane Creek Cycling Components, Inc.; Fletcher, N.c. issued this moderate-severity CPSC recall-The shock absorber is marked with graphics that incorrectly identify the adjustment directions for High Speed….
- Moderate
- severity level
- October 29, 2014
- reported
Sourced from official CPSC enforcement records. Verify recall #15013 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #15013) was formally reported on October 29, 2014. It is classified under Moderate severity, with a current status of Active. Cane Creek Cycling Components, Inc.; Fletcher, N.c. is listed as the recalling firm. Federal records list the affected scope as About 5,000 in the US and 500 in Canada.
The documented reason for this recall is: The shock absorber is marked with graphics that incorrectly identify the adjustment directions for High Speed Rebound (HSR) damping. Following these directions will cause unexpected behavior by a bike's suspension and p… Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the product and contact Cane Creek for a repair decal kit to correct the HSR adjustment markings on affected product. - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Outdoor & Sports recalls over time
Where this recall sits in its category - 510 outdoor & sports recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 5,000 in the US and 500 in Canada
Related Recalls
6
6 from same agency
Product description
This recall involves Cane Creek Cycling Components DBINLINE bicycle rear shock absorbers. The shocks are marked with graphics that incorrectly identify the adjustment directions for High Speed Rebound (HSR) damping. HSR on the shock is decreased by turning the adjuster counter-clockwise and increased by turning it clockwise. The incorrect graphics present the opposite; that is, the plus(+) and minus(-) symbols are switched. The consumer can be misled or confused when adjusting HSR on these shocks. The shocks come in black anodized aluminum with the words "INLINE" marked on the air can portion of the shock and are attached to a full-suspension mountain bike frame. Recalled products have a serial number on the underside of the top valve body in the following ranges: AA00002 - AA07304 and SA00077 - SA03926. The shocks were sold separately and were sold with the following mountain bikes: 2015 Alutech - Tofane 2015 Banshee - Phantom and Spitfire 2015 Bianchi - Methanol 29 2015 Canyon - Spectral 140 - 27.5 and 29; and Strive CF 2015 Ghost - AMR Riot 130 2015 Guerilla - Gravity Megatrail 2015 Ibis - Ripley 29 2015 Intense - Tracer, Carbine 29 and Spyder 29 Comp 2015 Knolly - Warden 2015 Nicolai - Helius 2015 Norco - Sight Carbon 7.1 2015 Nukeproof - Mega TR 2015 Orange - Five and Five 29 2015 Specialized - Enduro 650B and 29
Reason for recall
The shock absorber is marked with graphics that incorrectly identify the adjustment directions for High Speed Rebound (HSR) damping. Following these directions will cause unexpected behavior by a bike's suspension and pose a fall hazard to a rider.
Remedy, what to do
Consumers should immediately stop using the product and contact Cane Creek for a repair decal kit to correct the HSR adjustment markings on affected product.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 15013 |
| Date reported | October 29, 2014 |
| Date initiated | October 29, 2014 |
| Recalling firm | Cane Creek Cycling Components, Inc.; Fletcher, N.c. |
| Affected scope | About 5,000 in the US and 500 in Canada |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the product and contact Cane Creek for a repair decal kit to correct the HSR adjustment m…
- Check the recall number (15013) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves Cane Creek Cycling Components DBINLINE bicycle rear shock absorbers. The shocks are marked with graphics that incorrectly identify the adjustment directions for High Speed Rebound (HSR) damping. HSR on the shock is decreased by turning the adjuster counter-clockwise and increased by turning it clockwise. The incorrect graphics present the opposite; that is, the plus(+) and minus(-) symbols are switched. The consumer can be misled or confused when adjusting HSR on these shocks. The shocks come in black anodized aluminum with the words "INLINE" marked on the air can portion of the shock and are attached to a full-suspension mountain bike frame. Recalled products have a serial number on the underside of the top valve body in the following ranges: AA00002 - AA07304 and SA00077 - SA03926. The shocks were sold separately and were sold with the following mountain bikes: 2015 Alutech - Tofane 2015 Banshee - Phantom and Spitfire 2015 Bianchi - Methanol 29 2015 Canyon - Spectral 140 - 27.5 and 29; and Strive CF 2015 Ghost - AMR Riot 130 2015 Guerilla - Gravity Megatrail 2015 Ibis - Ripley 29 2015 Intense - Tracer, Carbine 29 and Spyder 29 Comp 2015 Knolly - Warden 2015 Nicolai - Helius 2015 Norco - Sight Carbon 7.1 2015 Nukeproof - Mega TR 2015 Orange - Five and Five 29 2015 Specialized - Enduro 650B and 29. Recalled by Cane Creek Cycling Components, Inc.; Fletcher, N.c.. Units affected: About 5,000 in the US and 500 in Canada.
Why was this product recalled? ▼
The shock absorber is marked with graphics that incorrectly identify the adjustment directions for High Speed Rebound (HSR) damping. Following these directions will cause unexpected behavior by a bike's suspension and pose a fall hazard to a rider.
What should consumers do? ▼
Consumers should immediately stop using the product and contact Cane Creek for a repair decal kit to correct the HSR adjustment markings on affected product.
Which agency issued this recall? ▼
This recall was issued by the CPSC on October 29, 2014. Severity: Moderate. Recall number: 15013.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (15013) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
CPSC Moderate
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported October 29, 2014. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.