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CPSC recall · Reported November 13, 2014

Tankless Water Heaters Recalled Due to Fire Hazard; Manufactured by Daesung Celtic Enersys; Distributed Exclusively by Challenger Supply Holdings

The water heaters can overheat, posing a fire hazard.

Recall #
15026
Affected scope
About 29,000 in the United States and 2,200 in Canada
Compiled from official public sources by the editorial team.
Verify with CPSC →
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Daesung Celtic Enersys Co. Ltd., of Chungbuk, Korea recalled This recall involves all models of single- and dual-purpose Coaire and Quietside brand ta… - a moderate-severity action.

Tankless Water Heaters Recalled Due to Fire Hazard; Manufactured by Daesung Celtic Enersy… was recalled by Daesung Celtic Enersys Co. Ltd., of Chungbuk, Korea in November 13, 2014. Reason: The water heaters can overheat, posing a fire hazard.. Remedy: Consumers should immediately stop using the recalled water heaters and contact Challenger…. Verify recall #15026 with the CPSC before acting.

The recall

Daesung Celtic Enersys Co. Ltd., of Chungbuk, Korea issued this moderate-severity CPSC recall-The water heaters can overheat, posing a fire hazard..

Moderate
severity level
November 13, 2014
reported

Sourced from official CPSC enforcement records. Verify recall #15026 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This CPSC action (record #15026) was formally reported on November 13, 2014. It is classified under Moderate severity, with a current status of Active. Daesung Celtic Enersys Co. Ltd., of Chungbuk, Korea is listed as the recalling firm. Federal records list the affected scope as About 29,000 in the United States and 2,200 in Canada.

The documented reason for this recall is: The water heaters can overheat, posing a fire hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled water heaters and contact Challenger Supply Holdings to arrange for a free repair. - consumers holding this product should act on that instruction rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Household Products recalls over time

Where this recall sits in its category - 3,056 household products recalls on record

50100150200250 20052008201120142017202020232026 115
Severity2487872426High severity (most serious)Moderate severityLow severity
Where this recall sits in the database

Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.

Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.

Severity

Moderate

Affected scope

About 29,000 in the United States and 2,200 in Canada

Related Recalls

6

6 from same agency

Product description

This recall involves all models of single- and dual-purpose Coaire and Quietside brand tankless gas water heaters. The recalled water heaters heat either 4 or 7.2 gallons of water per minute. They are white and come in the following dimension ranges: 25-28 inches tall x 15-19 inches wide x 8-14 inches thick. The words "S-Line Condensing" are on the top front and brand names "Coaire" or "Quietside" are on the bottom front of the recalled water heaters.

Reason for recall

The water heaters can overheat, posing a fire hazard.

Remedy, what to do

Consumers should immediately stop using the recalled water heaters and contact Challenger Supply Holdings to arrange for a free repair.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Moderate
Status Active
Recall number 15026
Date reported November 13, 2014
Date initiated November 13, 2014
Recalling firm Daesung Celtic Enersys Co. Ltd., of Chungbuk, Korea
Affected scope About 29,000 in the United States and 2,200 in Canada
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the recalled water heaters and contact Challenger Supply Holdings to arrange for a free r…

  • Check the recall number (15026) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves all models of single- and dual-purpose Coaire and Quietside brand tankless gas water heaters. The recalled water heaters heat either 4 or 7.2 gallons of water per minute. They are white and come in the following dimension ranges: 25-28 inches tall x 15-19 inches wide x 8-14 inches thick. The words "S-Line Condensing" are on the top front and brand names "Coaire" or "Quietside" are on the bottom front of the recalled water heaters.. Recalled by Daesung Celtic Enersys Co. Ltd., of Chungbuk, Korea. Units affected: About 29,000 in the United States and 2,200 in Canada.
Why was this product recalled?
The water heaters can overheat, posing a fire hazard.
What should consumers do?
Consumers should immediately stop using the recalled water heaters and contact Challenger Supply Holdings to arrange for a free repair.
Which agency issued this recall?
This recall was issued by the CPSC on November 13, 2014. Severity: Moderate. Recall number: 15026.
How do I check if my product is affected by a recall?
Check the product description and recall number (15026) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported November 13, 2014. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.