Severity
Moderate
ModerateActive
CPSC recall · Reported February 24, 2015
Safe Step Walk-In Tubs Recalled by Oliver Fiberglass Products and NuWhirl Systems Due to Burn Hazard (Recall Alert)
The tub's heated seat can get stuck in the "on" position. If a towel or other item is covering the seat of an empty tub, the seat can overheat, posing a burn hazard to consumers.
Oliver Fiberglass Products, of Hohenwald, Tenn. recalled This recall involves Safe Step walk-in, hydro-massage bath tubs with heated seats. The re… — a moderate-severity action.
Safe Step Walk-In Tubs Recalled by Oliver Fiberglass Products and NuWhirl Systems Due to … was recalled by Oliver Fiberglass Products, of Hohenwald, Tenn. in February 24, 2015. Reason: The tub's heated seat can get stuck in the "on" position. If a towel or other item is covering the seat of an…. Remedy: Consumers should not put a towel or other item on the seat and contact Oliver Fiberglass …. Verify recall #15721 with the CPSC before acting.
The recall
Oliver Fiberglass Products, of Hohenwald, Tenn. issued this moderate-severity CPSC recall — The tub's heated seat can get stuck in the "on" position. If a towel or other item is covering the seat of an….
- Moderate
- severity level
- February 24, 2015
- reported
Sourced from official CPSC enforcement records. Verify recall #15721 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #15721) was formally reported on February 24, 2015. It is classified under Moderate severity, with a current status of Active. Oliver Fiberglass Products, of Hohenwald, Tenn. is listed as the recalling firm. Federal records list the affected scope as About 6,400.
The documented reason for this recall is: The tub's heated seat can get stuck in the "on" position. If a towel or other item is covering the seat of an empty tub, the seat can overheat, posing a burn hazard to consumers. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should not put a towel or other item on the seat and contact Oliver Fiberglass for new instructions and warning stickers to place on the tubs. Oliver Fiberglass is contacting tub owners dir… — consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls — clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category — 2,542 household products recalls on record
Where this recall sits in the database
Of 100,165 recalls in the database, 23,668 are high severity, 72,097 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger — we do not rank products by risk from raw recall volume.
Affected scope
About 6,400
Related Recalls
6
0 from same agency
Product description
This recall involves Safe Step walk-in, hydro-massage bath tubs with heated seats. The recalled tubs have model numbers LP2848, LP2851, LP2853, LP3153 or LP3255 and serial numbers 124423 through 131569 containing the prefix HS, HSHY, HSHS, HSMB or MBHS. The model and serial numbers are located on the back of the small access panel on the faucet end of the tub.
Reason for recall
The tub's heated seat can get stuck in the "on" position. If a towel or other item is covering the seat of an empty tub, the seat can overheat, posing a burn hazard to consumers.
Remedy — what to do
Consumers should not put a towel or other item on the seat and contact Oliver Fiberglass for new instructions and warning stickers to place on the tubs. Oliver Fiberglass is contacting tub owners directly.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 15721 |
| Date reported | February 24, 2015 |
| Date initiated | February 24, 2015 |
| Recalling firm | Oliver Fiberglass Products, of Hohenwald, Tenn. |
| Affected scope | About 6,400 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should not put a towel or other item on the seat and contact Oliver Fiberglass for new instructions and warning sticker…
- Check the recall number (15721) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves Safe Step walk-in, hydro-massage bath tubs with heated seats. The recalled tubs have model numbers LP2848, LP2851, LP2853, LP3153 or LP3255 and serial numbers 124423 through 131569 containing the prefix HS, HSHY, HSHS, HSMB or MBHS. The model and serial numbers are located on the back of the small access panel on the faucet end of the tub.. Recalled by Oliver Fiberglass Products, of Hohenwald, Tenn.. Units affected: About 6,400.
Why was this product recalled? ▼
The tub's heated seat can get stuck in the "on" position. If a towel or other item is covering the seat of an empty tub, the seat can overheat, posing a burn hazard to consumers.
What should consumers do? ▼
Consumers should not put a towel or other item on the seat and contact Oliver Fiberglass for new instructions and warning stickers to place on the tubs. Oliver Fiberglass is contacting tub owners directly.
Which agency issued this recall? ▼
This recall was issued by the CPSC on February 24, 2015. Severity: Moderate. Recall number: 15721.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (15721) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
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Data Sources
Source: FDA, CPSC, and NHTSA federal recall databases. This recall: CPSC, reported February 24, 2015.
- Source: FDA — Food and Drug Administration, openFDA Enforcement API (food, drug, and medical device recalls)
- Source: CPSC — Consumer Product Safety Commission Recalls API (consumer product recalls and hazards)
- Source: NHTSA — National Highway Traffic Safety Administration Recalls API (vehicle safety recalls)
Recall information is sourced from official federal agency databases. Always verify recall details with the issuing agency for the most current status. This information is for research and awareness purposes only.
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records — no number is typed in by an editor. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of June 2026.