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CPSC recall · Reported October 20, 2015

XO FOUR Stealth Gaming Headsets Recalled By Turtle Beach Due to Risk of Exposure to Mold

Mold spores were found on the headsets, posing a risk of respiratory or other infections in individuals with chronic health problems.

Recall #
16010
Affected scope
About 59,500
Compiled from official public sources by the editorial team.
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Turtle Beach Corporation, of San Diego, Calif. recalled This recall involves 2015 Ear Force XO FOUR Stealth gaming headsets. They are multi-use b… - a moderate-severity action.

XO FOUR Stealth Gaming Headsets Recalled By Turtle Beach Due to Risk of Exposure to Mold was recalled by Turtle Beach Corporation, of San Diego, Calif. in October 20, 2015. Reason: Mold spores were found on the headsets, posing a risk of respiratory or other infections in individuals with …. Remedy: Consumers should immediately place the recalled headset into a plastic bag with the origi…. Verify recall #16010 with the CPSC before acting.

The recall

Turtle Beach Corporation, of San Diego, Calif. issued this moderate-severity CPSC recall-Mold spores were found on the headsets, posing a risk of respiratory or other infections in individuals with ….

Moderate
severity level
October 20, 2015
reported

Sourced from official CPSC enforcement records. Verify recall #16010 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This CPSC action (record #16010) was formally reported on October 20, 2015. It is classified under Moderate severity, with a current status of Active. Turtle Beach Corporation, of San Diego, Calif. is listed as the recalling firm. Federal records list the affected scope as About 59,500.

The documented reason for this recall is: Mold spores were found on the headsets, posing a risk of respiratory or other infections in individuals with chronic health problems. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately place the recalled headset into a plastic bag with the original box and any components, tie or tape the bag closed, and contact Turtle Beach for instructions on how to re… - consumers holding this product should act on that instruction rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Electronics recalls over time

Where this recall sits in its category - 609 electronics recalls on record

1020304050 20052008201120142017202020232026 36
Severity2487872426High severity (most serious)Moderate severityLow severity
Where this recall sits in the database

Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.

Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.

Severity

Moderate

Affected scope

About 59,500

Related Recalls

6

6 from same agency

Product description

This recall involves 2015 Ear Force XO FOUR Stealth gaming headsets. They are multi-use but marketed for use with Xbox One gaming systems. The headsets are black with green trim and have soft ear-cups, an audio controller and a removable microphone. They are packaged with an audio adapter. Recalled units have a 13-character alphanumeric serial number that includes C16 through C25 and do not have a green dot under the windscreen of the microphone. The serial number is printed on the inside of the headband of the headset and on the bottom flap of the box.

Reason for recall

Mold spores were found on the headsets, posing a risk of respiratory or other infections in individuals with chronic health problems.

Remedy, what to do

Consumers should immediately place the recalled headset into a plastic bag with the original box and any components, tie or tape the bag closed, and contact Turtle Beach for instructions on how to return the product for a free replacement gaming headset.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Moderate
Status Active
Recall number 16010
Date reported October 20, 2015
Date initiated October 20, 2015
Recalling firm Turtle Beach Corporation, of San Diego, Calif.
Affected scope About 59,500
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately place the recalled headset into a plastic bag with the original box and any components, tie or tape …

  • Check the recall number (16010) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves 2015 Ear Force XO FOUR Stealth gaming headsets. They are multi-use but marketed for use with Xbox One gaming systems. The headsets are black with green trim and have soft ear-cups, an audio controller and a removable microphone. They are packaged with an audio adapter. Recalled units have a 13-character alphanumeric serial number that includes C16 through C25 and do not have a green dot under the windscreen of the microphone. The serial number is printed on the inside of the headband of the headset and on the bottom flap of the box.. Recalled by Turtle Beach Corporation, of San Diego, Calif.. Units affected: About 59,500.
Why was this product recalled?
Mold spores were found on the headsets, posing a risk of respiratory or other infections in individuals with chronic health problems.
What should consumers do?
Consumers should immediately place the recalled headset into a plastic bag with the original box and any components, tie or tape the bag closed, and contact Turtle Beach for instructions on how to return the product for a free replacement gaming headset.
Which agency issued this recall?
This recall was issued by the CPSC on October 20, 2015. Severity: Moderate. Recall number: 16010.
How do I check if my product is affected by a recall?
Check the product description and recall number (16010) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nearby Recalls in This Category

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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported October 20, 2015. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.