Severity
Moderate
ModerateActive
CPSC recall · Reported February 3, 2016
Lutron Electronics Recalls Roller Shades Due to Impact Hazard
The window shades can become dislodged from their brackets and fall, posing an impact hazard.
Compiled from official public sources by the editorial team.
Verify with CPSC →
Lutron Electronics Co. Inc., of Coopersburg, Pa. recalled This recall involves custom-ordered made-to-measure Serena® and SIVOIA QS TRIATHLON® roll… - a moderate-severity action.
Lutron Electronics Recalls Roller Shades Due to Impact Hazard was recalled by Lutron Electronics Co. Inc., of Coopersburg, Pa. in February 3, 2016. Reason: The window shades can become dislodged from their brackets and fall, posing an impact hazard.. Remedy: Consumers should contact Lutron immediately for instructions on inspecting their roller s…. Verify recall #16091 with the CPSC before acting.
The recall
Lutron Electronics Co. Inc., of Coopersburg, Pa. issued this moderate-severity CPSC recall-The window shades can become dislodged from their brackets and fall, posing an impact hazard..
- Moderate
- severity level
- February 3, 2016
- reported
Sourced from official CPSC enforcement records. Verify recall #16091 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #16091) was formally reported on February 3, 2016. It is classified under Moderate severity, with a current status of Active. Lutron Electronics Co. Inc., of Coopersburg, Pa. is listed as the recalling firm. Federal records list the affected scope as About 30,000 (in addition about 5,000 were sold in Canada).
The documented reason for this recall is: The window shades can become dislodged from their brackets and fall, posing an impact hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should contact Lutron immediately for instructions on inspecting their roller shades and to receive a free repair kit to prevent the shade from falling. Consumers with recalled roller shade… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Electronics recalls over time
Where this recall sits in its category - 609 electronics recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 30,000 (in addition about 5,000 were sold in Canada)
Related Recalls
6
6 from same agency
Product description
This recall involves custom-ordered made-to-measure Serena® and SIVOIA QS TRIATHLON® roller shades with the following model numbers: QSFRJ-S2A13-B; QSFRJ-S2A13-BN; QSFRJ-S2A13-PS; QSFRJ-S2A13-PSN; SYRJ-S2A13-B; SYRJ-S2A13-BN; SYRJ-S2A13-PS; SYRJ-S2A13-PSN; SMR-S2A13; SMR-S2A13-N The model numbers are printed on a white label located on the shade battery rail, the equivalent support backbone for plug-in & manual shades, or on the inside of the shade fabric wrapped head rail or valance (fascia). Affected shades have the following date codes: W45 - Y46. These codes can also be found on the white label on the side of the head rail. The letter represents the year and the number represents that week of the year (W = 2013, X = 2014, Y = 2015). For example, the code Y46 is for the manufacturing week ending on Friday 11/13/2015. The label on affected shades also contains a product family name at the top of the label - either "Serena" or "Sivoia QS Triathlon." The majority of the shades are battery-operated and controlled by a Lutron remote control. Some of the models are plug-in and some are manual. All of the models are cordless.
Reason for recall
The window shades can become dislodged from their brackets and fall, posing an impact hazard.
Remedy, what to do
Consumers should contact Lutron immediately for instructions on inspecting their roller shades and to receive a free repair kit to prevent the shade from falling. Consumers with recalled roller shades installed on doors should contact Lutron to receive a free replacement shade.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 16091 |
| Date reported | February 3, 2016 |
| Date initiated | February 3, 2016 |
| Recalling firm | Lutron Electronics Co. Inc., of Coopersburg, Pa. |
| Affected scope | About 30,000 (in addition about 5,000 were sold in Canada) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should contact Lutron immediately for instructions on inspecting their roller shades and to receive a free repair kit t…
- Check the recall number (16091) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves custom-ordered made-to-measure Serena® and SIVOIA QS TRIATHLON® roller shades with the following model numbers: QSFRJ-S2A13-B; QSFRJ-S2A13-BN; QSFRJ-S2A13-PS; QSFRJ-S2A13-PSN; SYRJ-S2A13-B; SYRJ-S2A13-BN; SYRJ-S2A13-PS; SYRJ-S2A13-PSN; SMR-S2A13; SMR-S2A13-N The model numbers are printed on a white label located on the shade battery rail, the equivalent support backbone for plug-in & manual shades, or on the inside of the shade fabric wrapped head rail or valance (fascia). Affected shades have the following date codes: W45 - Y46. These codes can also be found on the white label on the side of the head rail. The letter represents the year and the number represents that week of the year (W = 2013, X = 2014, Y = 2015). For example, the code Y46 is for the manufacturing week ending on Friday 11/13/2015. The label on affected shades also contains a product family name at the top of the label - either "Serena" or "Sivoia QS Triathlon." The majority of the shades are battery-operated and controlled by a Lutron remote control. Some of the models are plug-in and some are manual. All of the models are cordless.. Recalled by Lutron Electronics Co. Inc., of Coopersburg, Pa.. Units affected: About 30,000 (in addition about 5,000 were sold in Canada).
Why was this product recalled? ▼
The window shades can become dislodged from their brackets and fall, posing an impact hazard.
What should consumers do? ▼
Consumers should contact Lutron immediately for instructions on inspecting their roller shades and to receive a free repair kit to prevent the shade from falling. Consumers with recalled roller shades installed on doors should contact Lutron to receive a free replacement shade.
Which agency issued this recall? ▼
This recall was issued by the CPSC on February 3, 2016. Severity: Moderate. Recall number: 16091.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (16091) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
CPSC Moderate
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported February 3, 2016. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.