PlainRecalls
No agency classActive

CPSC recall · Reported February 3, 2016

Lutron Electronics Recalls Roller Shades Due to Impact Hazard

The window shades can become dislodged from their brackets and fall, posing an impact hazard.

Recall #
16091
Affected scope
About 30,000 (in addition about 5,000 were sold in Canada)
Verify with CPSC →
View my saved recalls

Lutron Electronics Co. Inc., of Coopersburg, Pa. recalled This recall involves custom-ordered made-to-measure Serena® and SIVOIA QS TRIATHLON® roll….

Lutron Electronics Recalls Roller Shades Due to Impact Hazard was recalled by Lutron Electronics Co. Inc., of Coopersburg, Pa. in February 3, 2016. Reason: The window shades can become dislodged from their brackets and fall, posing an impact hazard.. Remedy: Consumers should contact Lutron immediately for instructions on inspecting their roller s…. Verify recall #16091 with the CPSC before acting.

The recall

Lutron Electronics Co. Inc., of Coopersburg, Pa. issued this CPSC recall-The window shades can become dislodged from their brackets and fall, posing an impact hazard..

None
agency class
February 3, 2016
reported

Sourced from official CPSC enforcement records. Verify recall #16091 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Electronics recalls over time

Where this recall sits in its category - 622 electronics recalls on record

102030405060 20052008201120142017202020232026 49

Product description

This recall involves custom-ordered made-to-measure Serena® and SIVOIA QS TRIATHLON® roller shades with the following model numbers: QSFRJ-S2A13-B; QSFRJ-S2A13-BN; QSFRJ-S2A13-PS; QSFRJ-S2A13-PSN; SYRJ-S2A13-B; SYRJ-S2A13-BN; SYRJ-S2A13-PS; SYRJ-S2A13-PSN; SMR-S2A13; SMR-S2A13-N The model numbers are printed on a white label located on the shade battery rail, the equivalent support backbone for plug-in & manual shades, or on the inside of the shade fabric wrapped head rail or valance (fascia). Affected shades have the following date codes: W45 - Y46. These codes can also be found on the white label on the side of the head rail. The letter represents the year and the number represents that week of the year (W = 2013, X = 2014, Y = 2015). For example, the code Y46 is for the manufacturing week ending on Friday 11/13/2015. The label on affected shades also contains a product family name at the top of the label - either "Serena" or "Sivoia QS Triathlon." The majority of the shades are battery-operated and controlled by a Lutron remote control. Some of the models are plug-in and some are manual. All of the models are cordless.

Reason for recall

The window shades can become dislodged from their brackets and fall, posing an impact hazard.

Remedy, what to do

Consumers should contact Lutron immediately for instructions on inspecting their roller shades and to receive a free repair kit to prevent the shade from falling. Consumers with recalled roller shades installed on doors should contact Lutron to receive a free replacement shade.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 16091
Date reported February 3, 2016
Date initiated February 3, 2016
Recalling firm Lutron Electronics Co. Inc., of Coopersburg, Pa.
Affected scope About 30,000 (in addition about 5,000 were sold in Canada)
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should contact Lutron immediately for instructions on inspecting their roller shades and to receive a free repair kit t…

  • Check the recall number (16091) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves custom-ordered made-to-measure Serena® and SIVOIA QS TRIATHLON® roller shades with the following model numbers: QSFRJ-S2A13-B; QSFRJ-S2A13-BN; QSFRJ-S2A13-PS; QSFRJ-S2A13-PSN; SYRJ-S2A13-B; SYRJ-S2A13-BN; SYRJ-S2A13-PS; SYRJ-S2A13-PSN; SMR-S2A13; SMR-S2A13-N The model numbers are printed on a white label located on the shade battery rail, the equivalent support backbone for plug-in & manual shades, or on the inside of the shade fabric wrapped head rail or valance (fascia). Affected shades have the following date codes: W45 - Y46. These codes can also be found on the white label on the side of the head rail. The letter represents the year and the number represents that week of the year (W = 2013, X = 2014, Y = 2015). For example, the code Y46 is for the manufacturing week ending on Friday 11/13/2015. The label on affected shades also contains a product family name at the top of the label - either "Serena" or "Sivoia QS Triathlon." The majority of the shades are battery-operated and controlled by a Lutron remote control. Some of the models are plug-in and some are manual. All of the models are cordless.. Recalled by Lutron Electronics Co. Inc., of Coopersburg, Pa.. Units affected: About 30,000 (in addition about 5,000 were sold in Canada).
Why was this product recalled?
The window shades can become dislodged from their brackets and fall, posing an impact hazard.
What should consumers do?
Consumers should contact Lutron immediately for instructions on inspecting their roller shades and to receive a free repair kit to prevent the shade from falling. Consumers with recalled roller shades installed on doors should contact Lutron to receive a free replacement shade.
Which agency issued this recall?
This recall was issued by the CPSC on February 3, 2016. CPSC does not publish a hazard classification for this recall. Recall number: 16091.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

Consumer-product notices outside this firm and state, matched by severity timing and product category.

Compare this recall with JINHEZO Mini Waterproof LED Tea Lights Recalled Due to Risk… → · All Electronics recalls

This recall: CPSC, reported February 3, 2016. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026