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CPSC Moderate Active

Gamewell-FCI Recalls Fire Alarm Panels Due to Failure to Alert of a Fire, Smoke or CO

Reported: March 31, 2016 Initiated: March 31, 2016 #16134

Product Description

This recall is for the ILI-MB-E3 and ILI-S-E3 Gamewell-FCI fire alarm panels in commercial buildings. This issue is limited to a specific configuration of Signaling Line Circuit (SLC) devices. To occur, the SLC must include at least two of the following detectors in any combination: Acclimate, 4-Warn, Photo/CO and iFAAST. The issue would occur only if the detectors are addressed within the same FlashScan polling group. Detectors installed in a different combination are not affected.

Reason for Recall

When configured in a certain way, the panels can become non-responsive and connected detectors in the area can fail to detect and respond to an alarm.

Remedy

Consumers should immediately contact the distributor to obtain the free repair, a firmware upgrade.

Frequently Asked Questions

What product was recalled?
This recall is for the ILI-MB-E3 and ILI-S-E3 Gamewell-FCI fire alarm panels in commercial buildings. This issue is limited to a specific configuration of Signaling Line Circuit (SLC) devices. To occur, the SLC must include at least two of the following detectors in any combination: Acclimate, 4-Warn, Photo/CO and iFAAST. The issue would occur only if the detectors are addressed within the same FlashScan polling group. Detectors installed in a different combination are not affected.. Recalled by Gamewell-FCI of Northford, Conn.. Units affected: About 1,000.
Why was this product recalled?
When configured in a certain way, the panels can become non-responsive and connected detectors in the area can fail to detect and respond to an alarm.
What should consumers do?
Consumers should immediately contact the distributor to obtain the free repair, a firmware upgrade.
Which agency issued this recall?
This recall was issued by the CPSC on March 31, 2016. Severity: Moderate. Recall number: 16134.