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CPSC recall · Reported August 3, 2016

Porta Recalls Residential Elevators Due to Serious Fall Hazard

The plastic locks can allow the landing door to open before the elevator car arrives, posing a serious fall hazard to consumers attempting to board the elevator.

Recall #
16238
Affected scope
About 60,000
Verify with CPSC →
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Porta Inc., of Arlington Heights, Ill. recalled This recall involves all residential elevators with plastic electro mechanical door locks… - a moderate-severity action.

Porta Recalls Residential Elevators Due to Serious Fall Hazard was recalled by Porta Inc., of Arlington Heights, Ill. in August 3, 2016. Reason: The plastic locks can allow the landing door to open before the elevator car arrives, posing a serious fall h…. Remedy: Consumers should immediately stop using elevators equipped with the electro mechanical do…. Verify recall #16238 with the CPSC before acting.

The recall

Porta Inc., of Arlington Heights, Ill. issued this moderate-severity CPSC recall-The plastic locks can allow the landing door to open before the elevator car arrives, posing a serious fall h….

Moderate
severity level
August 3, 2016
reported

Sourced from official CPSC enforcement records. Verify recall #16238 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This CPSC action (record #16238) was formally reported on August 3, 2016. It is classified under Moderate severity, with a current status of Active. Porta Inc., of Arlington Heights, Ill. is listed as the recalling firm. Federal records list the affected scope as About 60,000.

The documented reason for this recall is: The plastic locks can allow the landing door to open before the elevator car arrives, posing a serious fall hazard to consumers attempting to board the elevator. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using elevators equipped with the electro mechanical door locks and contact their elevator service company to have the plastic locks replaced with metal parts. - consumers holding this product should act on that instruction rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Vehicles recalls over time

Where this recall sits in its category - 7,642 vehicles recalls on record

0200400600 20052008201120142017202020232026 82
Severity2487872426High severity (most serious)Moderate severityLow severity
Where this recall sits in the database

Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.

Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.

Severity

Moderate

Affected scope

About 60,000

Related Recalls

6

6 from same agency

Product description

This recall involves all residential elevators with plastic electro mechanical door locks. The EMDLs are installed as part of a complete residential elevator system. Locks included in this recall have a plastic generation 1, 2, 3 or 4 latch and keeper attached to the upper corner on the elevator side of each landing door. A UL or ETL label affixed to the bottom of the EMDL box has "Porta Inc." printed on it.

Reason for recall

The plastic locks can allow the landing door to open before the elevator car arrives, posing a serious fall hazard to consumers attempting to board the elevator.

Remedy, what to do

Consumers should immediately stop using elevators equipped with the electro mechanical door locks and contact their elevator service company to have the plastic locks replaced with metal parts.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Moderate
Status Active
Recall number 16238
Date reported August 3, 2016
Date initiated August 3, 2016
Recalling firm Porta Inc., of Arlington Heights, Ill.
Affected scope About 60,000
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using elevators equipped with the electro mechanical door locks and contact their elevator serv…

  • Check the recall number (16238) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves all residential elevators with plastic electro mechanical door locks. The EMDLs are installed as part of a complete residential elevator system. Locks included in this recall have a plastic generation 1, 2, 3 or 4 latch and keeper attached to the upper corner on the elevator side of each landing door. A UL or ETL label affixed to the bottom of the EMDL box has "Porta Inc." printed on it.. Recalled by Porta Inc., of Arlington Heights, Ill.. Units affected: About 60,000.
Why was this product recalled?
The plastic locks can allow the landing door to open before the elevator car arrives, posing a serious fall hazard to consumers attempting to board the elevator.
What should consumers do?
Consumers should immediately stop using elevators equipped with the electro mechanical door locks and contact their elevator service company to have the plastic locks replaced with metal parts.
Which agency issued this recall?
This recall was issued by the CPSC on August 3, 2016. Severity: Moderate. Recall number: 16238.
How do I check if my product is affected by a recall?
Check the product description and recall number (16238) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported August 3, 2016. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.