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CPSC recall · Reported August 3, 2016

Porta Recalls Residential Elevators Due to Serious Fall Hazard

The plastic locks can allow the landing door to open before the elevator car arrives, posing a serious fall hazard to consumers attempting to board the elevator.

Recall #
16238
Affected scope
About 60,000
Verify with CPSC →
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Porta Inc., of Arlington Heights, Ill. recalled This recall involves all residential elevators with plastic electro mechanical door locks….

Porta Recalls Residential Elevators Due to Serious Fall Hazard was recalled by Porta Inc., of Arlington Heights, Ill. in August 3, 2016. Reason: The plastic locks can allow the landing door to open before the elevator car arrives, posing a serious fall h…. Remedy: Consumers should immediately stop using elevators equipped with the electro mechanical do…. Verify recall #16238 with the CPSC before acting.

The recall

Porta Inc., of Arlington Heights, Ill. issued this CPSC recall-The plastic locks can allow the landing door to open before the elevator car arrives, posing a serious fall h….

None
agency class
August 3, 2016
reported

Sourced from official CPSC enforcement records. Verify recall #16238 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 3 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Vehicles recalls over time

Where this recall sits in its category - 7,783 vehicles recalls on record

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Product description

This recall involves all residential elevators with plastic electro mechanical door locks. The EMDLs are installed as part of a complete residential elevator system. Locks included in this recall have a plastic generation 1, 2, 3 or 4 latch and keeper attached to the upper corner on the elevator side of each landing door. A UL or ETL label affixed to the bottom of the EMDL box has "Porta Inc." printed on it.

Reason for recall

The plastic locks can allow the landing door to open before the elevator car arrives, posing a serious fall hazard to consumers attempting to board the elevator.

Remedy, what to do

Consumers should immediately stop using elevators equipped with the electro mechanical door locks and contact their elevator service company to have the plastic locks replaced with metal parts.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 16238
Date reported August 3, 2016
Date initiated August 3, 2016
Recalling firm Porta Inc., of Arlington Heights, Ill.
Affected scope About 60,000
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using elevators equipped with the electro mechanical door locks and contact their elevator serv…

  • Check the recall number (16238) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves all residential elevators with plastic electro mechanical door locks. The EMDLs are installed as part of a complete residential elevator system. Locks included in this recall have a plastic generation 1, 2, 3 or 4 latch and keeper attached to the upper corner on the elevator side of each landing door. A UL or ETL label affixed to the bottom of the EMDL box has "Porta Inc." printed on it.. Recalled by Porta Inc., of Arlington Heights, Ill.. Units affected: About 60,000.
Why was this product recalled?
The plastic locks can allow the landing door to open before the elevator car arrives, posing a serious fall hazard to consumers attempting to board the elevator.
What should consumers do?
Consumers should immediately stop using elevators equipped with the electro mechanical door locks and contact their elevator service company to have the plastic locks replaced with metal parts.
Which agency issued this recall?
This recall was issued by the CPSC on August 3, 2016. CPSC does not publish a hazard classification for this recall. Recall number: 16238.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

Consumer-product notices outside this firm and state, matched by severity timing and product category.

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This recall: CPSC, reported August 3, 2016. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026