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CPSC recall · Reported July 15, 2016

Nestlé Waters North America Recalls AccuPure Water Dispensers Due to Fire and Burn Hazard (Recall Alert)

The water dispensers can overheat, causing internal parts to melt and smoke. This poses burn and fire hazards.

Recall #
16757
Affected scope
About 10,900
Verify with CPSC →
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Mtn Products Inc., of La Verne, Calif. recalled This recall involves Nestlé Waters North America AccuPure countertop water filtration dis….

Nestlé Waters North America Recalls AccuPure Water Dispensers Due to Fire and Burn Hazard… was recalled by Mtn Products Inc., of La Verne, Calif. in July 15, 2016. Reason: The water dispensers can overheat, causing internal parts to melt and smoke. This poses burn and fire hazards.. Remedy: Consumers should immediately unplug the water dispensers and stop using them. Nestlé Wate…. Verify recall #16757 with the CPSC before acting.

The recall

Mtn Products Inc., of La Verne, Calif. issued this CPSC recall-The water dispensers can overheat, causing internal parts to melt and smoke. This poses burn and fire hazards..

None
agency class
July 15, 2016
reported

Sourced from official CPSC enforcement records. Verify recall #16757 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Household Products recalls over time

Where this recall sits in its category - 3,089 household products recalls on record

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Product description

This recall involves Nestlé Waters North America AccuPure countertop water filtration dispensers. The water dispensers are black and measure about 17.5 inches tall and 12.8 inches wide. The units connect to the plumbing system, draw water from the system, filter the water and dispense hot and cold water through the unit. "AccuPure" is printed on the front and side panels. The model number is HCB215n and is printed on the back of the water dispensers.

Reason for recall

The water dispensers can overheat, causing internal parts to melt and smoke. This poses burn and fire hazards.

Remedy, what to do

Consumers should immediately unplug the water dispensers and stop using them. Nestlé Waters is contacting affected customers directly to schedule installation of a free replacement unit. Customers with questions should contact Nestlé Waters.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 16757
Date reported July 15, 2016
Date initiated July 15, 2016
Recalling firm Mtn Products Inc., of La Verne, Calif.
Affected scope About 10,900
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately unplug the water dispensers and stop using them. Nestlé Waters is contacting affected customers dire…

  • Check the recall number (16757) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves Nestlé Waters North America AccuPure countertop water filtration dispensers. The water dispensers are black and measure about 17.5 inches tall and 12.8 inches wide. The units connect to the plumbing system, draw water from the system, filter the water and dispense hot and cold water through the unit. "AccuPure" is printed on the front and side panels. The model number is HCB215n and is printed on the back of the water dispensers.. Recalled by Mtn Products Inc., of La Verne, Calif.. Units affected: About 10,900.
Why was this product recalled?
The water dispensers can overheat, causing internal parts to melt and smoke. This poses burn and fire hazards.
What should consumers do?
Consumers should immediately unplug the water dispensers and stop using them. Nestlé Waters is contacting affected customers directly to schedule installation of a free replacement unit. Customers with questions should contact Nestlé Waters.
Which agency issued this recall?
This recall was issued by the CPSC on July 15, 2016. CPSC does not publish a hazard classification for this recall. Recall number: 16757.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

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This recall: CPSC, reported July 15, 2016. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026