Severity
Moderate
ModerateActive
CPSC recall · Reported July 15, 2016
Nestlé Waters North America Recalls AccuPure Water Dispensers Due to Fire and Burn Hazard (Recall Alert)
The water dispensers can overheat, causing internal parts to melt and smoke. This poses burn and fire hazards.
Mtn Products Inc., of La Verne, Calif. recalled This recall involves Nestlé Waters North America AccuPure countertop water filtration dis… - a moderate-severity action.
Nestlé Waters North America Recalls AccuPure Water Dispensers Due to Fire and Burn Hazard… was recalled by Mtn Products Inc., of La Verne, Calif. in July 15, 2016. Reason: The water dispensers can overheat, causing internal parts to melt and smoke. This poses burn and fire hazards.. Remedy: Consumers should immediately unplug the water dispensers and stop using them. Nestlé Wate…. Verify recall #16757 with the CPSC before acting.
The recall
Mtn Products Inc., of La Verne, Calif. issued this moderate-severity CPSC recall-The water dispensers can overheat, causing internal parts to melt and smoke. This poses burn and fire hazards..
- Moderate
- severity level
- July 15, 2016
- reported
Sourced from official CPSC enforcement records. Verify recall #16757 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #16757) was formally reported on July 15, 2016. It is classified under Moderate severity, with a current status of Active. Mtn Products Inc., of La Verne, Calif. is listed as the recalling firm. Federal records list the affected scope as About 10,900.
The documented reason for this recall is: The water dispensers can overheat, causing internal parts to melt and smoke. This poses burn and fire hazards. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately unplug the water dispensers and stop using them. Nestlé Waters is contacting affected customers directly to schedule installation of a free replacement unit. Customers wi… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 10,900
Related Recalls
6
6 from same agency
Product description
This recall involves Nestlé Waters North America AccuPure countertop water filtration dispensers. The water dispensers are black and measure about 17.5 inches tall and 12.8 inches wide. The units connect to the plumbing system, draw water from the system, filter the water and dispense hot and cold water through the unit. "AccuPure" is printed on the front and side panels. The model number is HCB215n and is printed on the back of the water dispensers.
Reason for recall
The water dispensers can overheat, causing internal parts to melt and smoke. This poses burn and fire hazards.
Remedy, what to do
Consumers should immediately unplug the water dispensers and stop using them. Nestlé Waters is contacting affected customers directly to schedule installation of a free replacement unit. Customers with questions should contact Nestlé Waters.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 16757 |
| Date reported | July 15, 2016 |
| Date initiated | July 15, 2016 |
| Recalling firm | Mtn Products Inc., of La Verne, Calif. |
| Affected scope | About 10,900 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately unplug the water dispensers and stop using them. Nestlé Waters is contacting affected customers dire…
- Check the recall number (16757) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves Nestlé Waters North America AccuPure countertop water filtration dispensers. The water dispensers are black and measure about 17.5 inches tall and 12.8 inches wide. The units connect to the plumbing system, draw water from the system, filter the water and dispense hot and cold water through the unit. "AccuPure" is printed on the front and side panels. The model number is HCB215n and is printed on the back of the water dispensers.. Recalled by Mtn Products Inc., of La Verne, Calif.. Units affected: About 10,900.
Why was this product recalled? ▼
The water dispensers can overheat, causing internal parts to melt and smoke. This poses burn and fire hazards.
What should consumers do? ▼
Consumers should immediately unplug the water dispensers and stop using them. Nestlé Waters is contacting affected customers directly to schedule installation of a free replacement unit. Customers with questions should contact Nestlé Waters.
Which agency issued this recall? ▼
This recall was issued by the CPSC on July 15, 2016. Severity: Moderate. Recall number: 16757.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (16757) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported July 15, 2016. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.