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Interlogix Recalls to Inspect Personal Panic Devices Due to Failure to Operate in an Emergency

Reported: October 4, 2016 Initiated: October 4, 2016 #17004

Product Description

This recall involves Interlogix wireless personal panic devices. The product is a wrist band or necklace panic button, used to activate a security control panel within range in the event of a personal emergency or injury. These devices were sold as an accessory with professionally installed home security systems. They were sold in black and white and include model and UPC numbers: TX-4200-01-1 (white; UPC 7-82136-72342-7) and TX-4200-01-2 (black; UPC 7-82136-72343-4). The model number is printed on the underside of the device. Both the model number and the UPC number are printed on the packaging.

Reason for Recall

The wireless personal panic devices can fail to operate, which could result in the device not communicating with the security system if activated in the event of an emergency.

Remedy

Consumers should immediately contact their professional security system installer or monitoring company for a free inspection of their personal panic device and a free replacement device for those that fail inspection.

Frequently Asked Questions

What product was recalled?
This recall involves Interlogix wireless personal panic devices. The product is a wrist band or necklace panic button, used to activate a security control panel within range in the event of a personal emergency or injury. These devices were sold as an accessory with professionally installed home security systems. They were sold in black and white and include model and UPC numbers: TX-4200-01-1 (white; UPC 7-82136-72342-7) and TX-4200-01-2 (black; UPC 7-82136-72343-4). The model number is printed on the underside of the device. Both the model number and the UPC number are printed on the packaging.. Recalled by Interlogix, of Lincolnton, NC. Units affected: About 67,000.
Why was this product recalled?
The wireless personal panic devices can fail to operate, which could result in the device not communicating with the security system if activated in the event of an emergency.
What should consumers do?
Consumers should immediately contact their professional security system installer or monitoring company for a free inspection of their personal panic device and a free replacement device for those that fail inspection.
Which agency issued this recall?
This recall was issued by the CPSC on October 4, 2016. Severity: Moderate. Recall number: 17004.