Severity
Moderate
CPSC recall on November 4, 2016. Classified as Moderate severity. Approximately About 2.8 million units are affected. The recall was issued because: The washing machine top can unexpectedly detach from the washing machine chassis during use, posing a risk of injury fr…. This recall notice is sourced from official CPSC enforcement records. Below you will find the complete product description, hazard information, remedy instructions, and related recalls from the same manufacturer or product category.
This CPSC action (record #17028) was formally reported on November 4, 2016. It is classified under Moderate severity, with a current status of Active. The recalling firm is not specified in the federal record. Federal records indicate About 2.8 million units are affected.
The documented reason for this recall is: The washing machine top can unexpectedly detach from the washing machine chassis during use, posing a risk of injury from impact. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should contact Samsung immediately to receive one of the following remedy options. Consumers can choose (1) a free in-home repair that includes reinforcement of the washer's top and a free … — consumers holding this product should act on that instruction rather than relying on general guidance.
To put this record in context, PlainRecalls indexes 83,949 recalls across the FDA, CPSC, NHTSA and USDA FSIS going back to 1995. Within the same product category, the database holds 6 closely related recalls, of which 3 were also issued by CPSC. That clustering is a signal — repeated actions in a narrow category often indicate a systemic quality-control issue, a supplier-wide contamination, or a design defect that has propagated across product lines. This recall is roughly 10 years old; older recalls can remain relevant because many units enter resale, rental, and secondary-market channels where the original warning never reaches the end user. Always cross-check the recall number against the official agency page before relying on any summary.
Severity
Moderate
Units Affected
About 2.8 million
Related Recalls
6
3 from same agency
This recall involves 34 models of Samsung top-load washing machines. The washing machines have mid-controls or rear-controls. Model numbers and serial information can be found on two labels affixed to the back of the machine. The following model numbers are included in the recall depending on the serial number. Consumers should check with Samsung to see if their washer is recalled. Models WA40J3000AW/A2 WA45H7000AP/A2 WA45H7000AW/A2 WA45H7200AW/A2 WA45K7600AW/A2 WA45K7100AW/A2 WA48H7400AW/A2 WA48J7700AW/A2 WA48J7770AP/A2 WA48J7770AW/A2 WA50K8600AV/A2 WA50K8600AW/A2 WA52J8700AP/A2 WA52J8700AW/A2 WA400PJHDWR/AA WA422PRHDWR/AA WA456DRHDSU/AA WA456DRHDWR/AA WA476DSHASU/A1 WA476DSHAWR/A1 WA484DSHASU/A1 WA484DSHAWR/A1 WA48H7400AP/A2 WA50F9A6DSW/A2 WA50F9A7DSP/A2 WA50F9A7DSW/A2 WA50F9A8DSP/A2 WA50F9A8DSW/A2 WA52J8060AW/A2 WA5451ANW/XAA WA5471ABP/XAA WA5471ABW/XAA WA56H9000AP/A2 WA56H9000AW/A2
The washing machine top can unexpectedly detach from the washing machine chassis during use, posing a risk of injury from impact.
Consumers should contact Samsung immediately to receive one of the following remedy options. Consumers can choose (1) a free in-home repair that includes reinforcement of the washer's top and a free one-year extension of the manufacturer's warranty; (2) a rebate to be applied towards the purchase of a new Samsung or other brand washing machine, along with free installation of the new unit and removal of old unit; or (3) a full refund for consumers who purchased their washing machine within the past 30 days of the recall announcement. All known consumers will also receive a Home Label Kit that includes a control panel guide and additional safety instructions in the mail. Until they have received and installed a Home Label Kit, consumers should only use the delicate or waterproof cycles when washing bedding, water-resistant and bulky items. The lower spin speed in the delicate or waterproof cycles lessens the risk of the washing machine top unexpectedly detaching from the washing machine chassis.
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 17028 |
| Date reported | November 4, 2016 |
| Date initiated | November 4, 2016 |
| Recalling firm | Not disclosed |
| Units affected | About 2.8 million |
| Distribution | Not disclosed |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
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Product recalls are issued when a manufacturer, distributor, or federal agency determines that a product poses a safety risk to consumers. This recall is classified as moderate severity, indicating the product may cause temporary or medically reversible health consequences. Across PlainRecalls, we track 83,000+ recalls from FDA, CPSC, and NHTSA to help consumers stay informed and act quickly when safety issues arise.
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Data as of 2025. Source: FDA, CPSC, NHTSA, USDA FSIS federal recall databases.
Recall information is sourced from official federal agency databases. Always verify recall details with the issuing agency for the most current status. This information is for research and awareness purposes only.
Read our methodology — how this data is sourced, computed, and verified.
Source: Federal recall agencies (FDA, CPSC, NHTSA, USDA FSIS) Aggregated multi-agency recall feeds · 2024 Recall data normalized across federal agency feeds; severity classifications follow each agency's own taxonomy (FDA Class I/II/III; CPSC, NHTSA, USDA FSIS).