CPSC recall · Reported November 4, 2016
Samsung Recalls Top-Load Washing Machines Due to Risk of Impact Injuries
The washing machine top can unexpectedly detach from the washing machine chassis during use, posing a risk of injury from impact.
The CPSC recalled This recall involves 34 models of Samsung top-load washing machines. The washing machines….
Samsung Recalls Top-Load Washing Machines Due to Risk of Impact Injuries was recalled and listed by the CPSC in November 4, 2016. Reason: The washing machine top can unexpectedly detach from the washing machine chassis during use, posing a risk of…. Remedy: Consumers should contact Samsung immediately to receive one of the following remedy optio…. Verify recall #17028 with the CPSC before acting.
The recall
issued this CPSC recall-The washing machine top can unexpectedly detach from the washing machine chassis during use, posing a risk of….
- None
- agency class
- November 4, 2016
- reported
Sourced from official CPSC enforcement records. Verify recall #17028 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Appliances recalls over time
Where this recall sits in its category - 426 appliances recalls on record
Product description
This recall involves 34 models of Samsung top-load washing machines. The washing machines have mid-controls or rear-controls. Model numbers and serial information can be found on two labels affixed to the back of the machine. The following model numbers are included in the recall depending on the serial number. Consumers should check with Samsung to see if their washer is recalled. Models WA40J3000AW/A2 WA45H7000AP/A2 WA45H7000AW/A2 WA45H7200AW/A2 WA45K7600AW/A2 WA45K7100AW/A2 WA48H7400AW/A2 WA48J7700AW/A2 WA48J7770AP/A2 WA48J7770AW/A2 WA50K8600AV/A2 WA50K8600AW/A2 WA52J8700AP/A2 WA52J8700AW/A2 WA400PJHDWR/AA WA422PRHDWR/AA WA456DRHDSU/AA WA456DRHDWR/AA WA476DSHASU/A1 WA476DSHAWR/A1 WA484DSHASU/A1 WA484DSHAWR/A1 WA48H7400AP/A2 WA50F9A6DSW/A2 WA50F9A7DSP/A2 WA50F9A7DSW/A2 WA50F9A8DSP/A2 WA50F9A8DSW/A2 WA52J8060AW/A2 WA5451ANW/XAA WA5471ABP/XAA WA5471ABW/XAA WA56H9000AP/A2 WA56H9000AW/A2
Reason for recall
The washing machine top can unexpectedly detach from the washing machine chassis during use, posing a risk of injury from impact.
Remedy, what to do
Consumers should contact Samsung immediately to receive one of the following remedy options. Consumers can choose (1) a free in-home repair that includes reinforcement of the washer's top and a free one-year extension of the manufacturer's warranty; (2) a rebate to be applied towards the purchase of a new Samsung or other brand washing machine, along with free installation of the new unit and removal of old unit; or (3) a full refund for consumers who purchased their washing machine within the past 30 days of the recall announcement. All known consumers will also receive a Home Label Kit that includes a control panel guide and additional safety instructions in the mail. Until they have received and installed a Home Label Kit, consumers should only use the delicate or waterproof cycles when washing bedding, water-resistant and bulky items. The lower spin speed in the delicate or waterproof cycles lessens the risk of the washing machine top unexpectedly detaching from the washing machine chassis.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 17028 |
| Date reported | November 4, 2016 |
| Date initiated | November 4, 2016 |
| Recalling firm | Not disclosed |
| Affected scope | About 2.8 million |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should contact Samsung immediately to receive one of the following remedy options. Consumers can choose (1) a free in-h…
- Check the recall number (17028) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
Why was this product recalled? ▼
What should consumers do? ▼
Which agency issued this recall? ▼
How do I report an injury from a recalled product? ▼
Nationwide recalls with similar severity or category timing
Consumer-product notices outside this firm and state, matched by severity timing and product category.
Similar severity · nearest report date
Same archive severity grade, closest by report date among other firms and states.
Similar Appliances · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
Compare this recall with Modine Manufacturing Company Recalls Airedale Heating and C… → · All Appliances recalls
Methodology · Corrections · Archive as of August 2026