CPSC recall · Reported January 4, 2017
Toshiba Expands Recall of Laptop Computer Battery Packs Due to Burn and Fire Hazards
The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.
Panasonic, of Japan recalled This expanded recall involves Panasonic lithium-ion battery packs installed in 41 models ….
Toshiba Expands Recall of Laptop Computer Battery Packs Due to Burn and Fire Hazards was recalled by Panasonic, of Japan in January 4, 2017. Reason: The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.. Remedy: Consumers should immediately go to the firm's website and click on the battery pack utili…. Verify recall #17064 with the CPSC before acting.
The recall
Panasonic, of Japan issued this CPSC recall-The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers..
- None
- agency class
- January 4, 2017
- reported
Sourced from official CPSC enforcement records. Verify recall #17064 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Electronics recalls over time
Where this recall sits in its category - 622 electronics recalls on record
Product description
This expanded recall involves Panasonic lithium-ion battery packs installed in 41 models of Toshiba Satellite laptops, including the Satellite models affected by the March 2016 recall. Toshiba has expanded the number of battery packs to include those sold between June 2011 and November 2016. The battery packs also were sold separately and installed by Toshiba as part of a repair. Battery packs included in this recall have part numbers that begin with G71C (G71C*******). Part numbers are printed on the battery pack. A complete list of battery pack part numbers included in this recall can be found on the firm's website at http://go.toshiba.com/battery.
Reason for recall
The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.
Remedy, what to do
Consumers should immediately go to the firm's website and click on the battery pack utility link in the first shadowed box on the page. Consumers also can perform a manual check using the laptop and battery pack's model, part and serial numbers. If it is part of the recall, consumers should power off the laptop, remove the battery and follow the instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging into AC power only. Battery packs previously identified as not affected by the March 30, 2016 recall are included in this expanded announcement.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 17064 |
| Date reported | January 4, 2017 |
| Date initiated | January 4, 2017 |
| Recalling firm | Panasonic, of Japan |
| Affected scope | About 83,000 (91,000 units were previously recalled on March 30, 2016). In addition, 10,000 were sold in Canada and 5,000 in Mexico. |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately go to the firm's website and click on the battery pack utility link in the first shadowed box on the…
- Check the recall number (17064) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
Why was this product recalled? ▼
What should consumers do? ▼
Which agency issued this recall? ▼
How do I report an injury from a recalled product? ▼
Nationwide recalls with similar severity or category timing
Consumer-product notices outside this firm and state, matched by severity timing and product category.
Similar severity · nearest report date
Same archive severity grade, closest by report date among other firms and states.
Similar Electronics · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
Compare this recall with JINHEZO Mini Waterproof LED Tea Lights Recalled Due to Risk… → · All Electronics recalls
Methodology · Corrections · Archive as of August 2026