Severity
Moderate
ModerateActive
CPSC recall · Reported August 8, 2017
NVIDIA Recalls European Plug Heads Sold with Power Adaptors Due to Electric Shock Hazard
The plug heads can break exposing metal prongs, posing an electric shock hazard.
The CPSC recalled This recall involves European plug heads for power adaptors included with NVIDIA SHIELD™ … - a moderate-severity action.
NVIDIA Recalls European Plug Heads Sold with Power Adaptors Due to Electric Shock Hazard was recalled and listed by the CPSC in August 8, 2017. Reason: The plug heads can break exposing metal prongs, posing an electric shock hazard.. Remedy: Consumers should immediately stop using the recalled European plug heads and contact NVID…. Verify recall #17201 with the CPSC before acting.
The recall
issued this moderate-severity CPSC recall-The plug heads can break exposing metal prongs, posing an electric shock hazard..
- Moderate
- severity level
- August 8, 2017
- reported
Sourced from official CPSC enforcement records. Verify recall #17201 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #17201) was formally reported on August 8, 2017. It is classified under Moderate severity, with a current status of Active. The recalling firm is not specified in the federal record. Federal records list the affected scope as About 6,900 (in addition, about 360 were sold in Canada).
The documented reason for this recall is: The plug heads can break exposing metal prongs, posing an electric shock hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled European plug heads and contact NVIDIA for a free replacement. - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Drugs & Medications recalls over time
Where this recall sits in its category - 14,287 drugs & medications recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 6,900 (in addition, about 360 were sold in Canada)
Related Recalls
6
0 from same agency
Product description
This recall involves European plug heads for power adaptors included with NVIDIA SHIELD™ World Charger Kits, as well as with NVIDIA SHIELD tablet computers and TVs intended for use in Europe. The European plug head has two thin round metal prongs within a black plastic hexagonal extender on a black plastic base plate that can be attached to the power adaptor. The power adaptor has the model number SPA011AU5W2 and the NVIDIA name and logo etched on the side of the power adaptor where the European plug head can be attached. There are six different plug heads that come with the World Charger Kit. Only the European plug head is being recalled.
Reason for recall
The plug heads can break exposing metal prongs, posing an electric shock hazard.
Remedy, what to do
Consumers should immediately stop using the recalled European plug heads and contact NVIDIA for a free replacement.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 17201 |
| Date reported | August 8, 2017 |
| Date initiated | August 8, 2017 |
| Recalling firm | Not disclosed |
| Affected scope | About 6,900 (in addition, about 360 were sold in Canada) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled European plug heads and contact NVIDIA for a free replacement.
- Check the recall number (17201) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves European plug heads for power adaptors included with NVIDIA SHIELD™ World Charger Kits, as well as with NVIDIA SHIELD tablet computers and TVs intended for use in Europe. The European plug head has two thin round metal prongs within a black plastic hexagonal extender on a black plastic base plate that can be attached to the power adaptor. The power adaptor has the model number SPA011AU5W2 and the NVIDIA name and logo etched on the side of the power adaptor where the European plug head can be attached. There are six different plug heads that come with the World Charger Kit. Only the European plug head is being recalled.. Units affected: About 6,900 (in addition, about 360 were sold in Canada).
Why was this product recalled? ▼
The plug heads can break exposing metal prongs, posing an electric shock hazard.
What should consumers do? ▼
Consumers should immediately stop using the recalled European plug heads and contact NVIDIA for a free replacement.
Which agency issued this recall? ▼
This recall was issued by the CPSC on August 8, 2017. Severity: Moderate. Recall number: 17201.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (17201) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported August 8, 2017. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.