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NVIDIA Recalls European Plug Heads Sold with Power Adaptors Due to Electric Shock Hazard

Reported: August 8, 2017 Initiated: August 8, 2017 #17201

Product Description

This recall involves European plug heads for power adaptors included with NVIDIA SHIELD™ World Charger Kits, as well as with NVIDIA SHIELD tablet computers and TVs intended for use in Europe. The European plug head has two thin round metal prongs within a black plastic hexagonal extender on a black plastic base plate that can be attached to the power adaptor. The power adaptor has the model number SPA011AU5W2 and the NVIDIA name and logo etched on the side of the power adaptor where the European plug head can be attached. There are six different plug heads that come with the World Charger Kit. Only the European plug head is being recalled.

Reason for Recall

The plug heads can break exposing metal prongs, posing an electric shock hazard.

Remedy

Consumers should immediately stop using the recalled European plug heads and contact NVIDIA for a free replacement.

Details

Units Affected
About 6,900 (in addition, about 360 were sold in Canada)
Official Source
https://www.cpsc.gov/Recalls/2017/NVIDIA-Recalls-European-Plug-Heads-Sold-with-Power-Adaptors

Frequently Asked Questions

What product was recalled? ▼
This recall involves European plug heads for power adaptors included with NVIDIA SHIELD™ World Charger Kits, as well as with NVIDIA SHIELD tablet computers and TVs intended for use in Europe. The European plug head has two thin round metal prongs within a black plastic hexagonal extender on a black plastic base plate that can be attached to the power adaptor. The power adaptor has the model number SPA011AU5W2 and the NVIDIA name and logo etched on the side of the power adaptor where the European plug head can be attached. There are six different plug heads that come with the World Charger Kit. Only the European plug head is being recalled.. Units affected: About 6,900 (in addition, about 360 were sold in Canada).
Why was this product recalled? ▼
The plug heads can break exposing metal prongs, posing an electric shock hazard.
What should consumers do? ▼
Consumers should immediately stop using the recalled European plug heads and contact NVIDIA for a free replacement.
Which agency issued this recall? ▼
This recall was issued by the CPSC on August 8, 2017. Severity: Moderate. Recall number: 17201.

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