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Nestlé Waters North America Recalls AccuPure Water Dispensers Due to Fire and Burn Hazards (Recall Alert)

Reported: July 28, 2017 Initiated: July 28, 2017 #17760

Product Description

This recall involves Nestlé Waters AccuPure floor-standing filtration dispenser with model number HB215-3G (black) and model number HW215-3G (white). They measure 44.6 inches tall by 12.5 inches wide. The units connect to the customer location's plumbing system, draw and filter water from the local system, and then dispense the filtered water through the unit. The upper front panels of the units have an "AccuPure" logo and an illuminated clock display. The model number can be found on a white sticker on the back of the dispenser.

Reason for Recall

The dispensers can overheat and smoke, posing fire and burn hazards.

Remedy

Consumers should immediately unplug the water dispensers and stop using them. Nestlé Waters is contacting consumers directly to schedule installation of a replacement unit. Consumers with questions should contact Nestlé Waters.

Frequently Asked Questions

What product was recalled?
This recall involves Nestlé Waters AccuPure floor-standing filtration dispenser with model number HB215-3G (black) and model number HW215-3G (white). They measure 44.6 inches tall by 12.5 inches wide. The units connect to the customer location's plumbing system, draw and filter water from the local system, and then dispense the filtered water through the unit. The upper front panels of the units have an "AccuPure" logo and an illuminated clock display. The model number can be found on a white sticker on the back of the dispenser.. Recalled by Water Solutions (Hong Kong) Limited of Hong Kong. Units affected: About 12,300.
Why was this product recalled?
The dispensers can overheat and smoke, posing fire and burn hazards.
What should consumers do?
Consumers should immediately unplug the water dispensers and stop using them. Nestlé Waters is contacting consumers directly to schedule installation of a replacement unit. Consumers with questions should contact Nestlé Waters.
Which agency issued this recall?
This recall was issued by the CPSC on July 28, 2017. Severity: Moderate. Recall number: 17760.