Nestlé Waters North America Recalls AccuPure Water Dispensers Due to Fire and Burn Hazards (Recall Alert)

The dispensers can overheat and smoke, posing fire and burn hazards.

Recall #: 17760
Affected scope: About 12,300

Compiled from official public sources by the publisher. · Updated September 2026

Water Solutions (Hong Kong) Limited of Hong Kong recalled This recall involves Nestlé Waters AccuPure floor-standing filtration dispenser with mode….

Nestlé Waters North America Recalls AccuPure Water Dispensers Due to Fire and Burn Hazard… was recalled by Water Solutions (Hong Kong) Limited of Hong Kong in July 28, 2017. Reason: The dispensers can overheat and smoke, posing fire and burn hazards.. Remedy: Consumers should immediately unplug the water dispensers and stop using them. Nestlé Wate…. Verify recall #17760 with the CPSC before acting.

The recall

Water Solutions (Hong Kong) Limited of Hong Kong issued this CPSC recall-The dispensers can overheat and smoke, posing fire and burn hazards..

None
agency class: July 28, 2017
reported

Sourced from official CPSC enforcement records. Verify recall #17760 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Product description

This recall involves Nestlé Waters AccuPure floor-standing filtration dispenser with model number HB215-3G (black) and model number HW215-3G (white). They measure 44.6 inches tall by 12.5 inches wide. The units connect to the customer location's plumbing system, draw and filter water from the local system, and then dispense the filtered water through the unit. The upper front panels of the units have an "AccuPure" logo and an illuminated clock display. The model number can be found on a white sticker on the back of the dispenser.

Reason for recall

The dispensers can overheat and smoke, posing fire and burn hazards.

Remedy, what to do

Consumers should immediately unplug the water dispensers and stop using them. Nestlé Waters is contacting consumers directly to schedule installation of a replacement unit. Consumers with questions should contact Nestlé Waters.

Recall Profile

Structured summary of the CPSC recall record
Attribute	Value
Agency	U.S. Consumer Product Safety Commission
Severity class	Not classified by agency
Status	Active
Recall number	17760
Date reported	July 28, 2017
Date initiated	July 28, 2017
Recalling firm	Water Solutions (Hong Kong) Limited of Hong Kong
Affected scope	About 12,300
Distribution	Not disclosed
Official source	CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately unplug the water dispensers and stop using them. Nestlé Waters is contacting consumers directly to s…

Check the recall number (17760) and product description against the item you own. Search the archive
Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled? ▼

Why was this product recalled? ▼

The dispensers can overheat and smoke, posing fire and burn hazards.

What should consumers do? ▼

Which agency issued this recall? ▼

This recall was issued by the CPSC on July 28, 2017. CPSC does not publish a hazard classification for this recall. Recall number: 17760.

How do I report an injury from a recalled product? ▼

Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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This recall: CPSC, reported July 28, 2017. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026