Severity
Moderate
ModerateActive
CPSC recall · Reported December 5, 2017
Netgear Recalls Power Adapters for Outdoor Cameras Due to Fire Hazard
Water can leak into the weatherproof connector on the power adapter and cause a short circuit, melting, and overheating, posing a fire hazard.
Compiled from official public sources by the editorial team.
Verify with CPSC →
Netgear Inc., of San Jose, Calif. recalled This recall involves all model VMA4700 NETGEAR Arlo outdoor power adapters that were sold… - a moderate-severity action.
Netgear Recalls Power Adapters for Outdoor Cameras Due to Fire Hazard was recalled by Netgear Inc., of San Jose, Calif. in December 5, 2017. Reason: Water can leak into the weatherproof connector on the power adapter and cause a short circuit, melting, and o…. Remedy: Consumers should immediately stop using the recalled power adapters, unplug them from the…. Verify recall #18047 with the CPSC before acting.
The recall
Netgear Inc., of San Jose, Calif. issued this moderate-severity CPSC recall-Water can leak into the weatherproof connector on the power adapter and cause a short circuit, melting, and o….
- Moderate
- severity level
- December 5, 2017
- reported
Sourced from official CPSC enforcement records. Verify recall #18047 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #18047) was formally reported on December 5, 2017. It is classified under Moderate severity, with a current status of Active. Netgear Inc., of San Jose, Calif. is listed as the recalling firm. Federal records list the affected scope as About 7,300 (In addition, about 400 were sold in Canada).
The documented reason for this recall is: Water can leak into the weatherproof connector on the power adapter and cause a short circuit, melting, and overheating, posing a fire hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled power adapters, unplug them from the camera and contact Netgear for a full refund. - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Electronics recalls over time
Where this recall sits in its category - 609 electronics recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 7,300 (In addition, about 400 were sold in Canada)
Related Recalls
6
6 from same agency
Product description
This recall involves all model VMA4700 NETGEAR Arlo outdoor power adapters that were sold separately as aftermarket accessories for the Arlo, Arlo Pro and Arlo Go wire-free outdoor cameras.. This recall only involves the VMA4700 aftermarket model sold separately. The model number "VMA4700" can be found on the packaging. The part number, 332-10985-01, is marked on the back of the adapter. The black adapter comes with a weatherproof connector on one end and an adapter on the other end. "Arlo" is printed on the front of the adapter. The cord measures about eight feet long.
Reason for recall
Water can leak into the weatherproof connector on the power adapter and cause a short circuit, melting, and overheating, posing a fire hazard.
Remedy, what to do
Consumers should immediately stop using the recalled power adapters, unplug them from the camera and contact Netgear for a full refund.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 18047 |
| Date reported | December 5, 2017 |
| Date initiated | December 5, 2017 |
| Recalling firm | Netgear Inc., of San Jose, Calif. |
| Affected scope | About 7,300 (In addition, about 400 were sold in Canada) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled power adapters, unplug them from the camera and contact Netgear for a full r…
- Check the recall number (18047) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves all model VMA4700 NETGEAR Arlo outdoor power adapters that were sold separately as aftermarket accessories for the Arlo, Arlo Pro and Arlo Go wire-free outdoor cameras.. This recall only involves the VMA4700 aftermarket model sold separately. The model number "VMA4700" can be found on the packaging. The part number, 332-10985-01, is marked on the back of the adapter. The black adapter comes with a weatherproof connector on one end and an adapter on the other end. "Arlo" is printed on the front of the adapter. The cord measures about eight feet long.. Recalled by Netgear Inc., of San Jose, Calif.. Units affected: About 7,300 (In addition, about 400 were sold in Canada).
Why was this product recalled? ▼
Water can leak into the weatherproof connector on the power adapter and cause a short circuit, melting, and overheating, posing a fire hazard.
What should consumers do? ▼
Consumers should immediately stop using the recalled power adapters, unplug them from the camera and contact Netgear for a full refund.
Which agency issued this recall? ▼
This recall was issued by the CPSC on December 5, 2017. Severity: Moderate. Recall number: 18047.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (18047) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
CPSC Moderate
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported December 5, 2017. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.