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Netgear Recalls Power Adapters for Outdoor Cameras Due to Fire Hazard

Reported: December 5, 2017 Initiated: December 5, 2017 #18047

Product Description

This recall involves all model VMA4700 NETGEAR Arlo outdoor power adapters that were sold separately as aftermarket accessories for the Arlo, Arlo Pro and Arlo Go wire-free outdoor cameras.. This recall only involves the VMA4700 aftermarket model sold separately. The model number "VMA4700" can be found on the packaging. The part number, 332-10985-01, is marked on the back of the adapter. The black adapter comes with a weatherproof connector on one end and an adapter on the other end. "Arlo" is printed on the front of the adapter. The cord measures about eight feet long.

Reason for Recall

Water can leak into the weatherproof connector on the power adapter and cause a short circuit, melting, and overheating, posing a fire hazard.

Remedy

Consumers should immediately stop using the recalled power adapters, unplug them from the camera and contact Netgear for a full refund.

Details

Units Affected
About 7,300 (In addition, about 400 were sold in Canada)
Official Source
https://www.cpsc.gov/Recalls/2018/Netgear-Recalls-Power-Adapters-for-Outdoor-Cameras-Due-to-Fire-Hazard

Frequently Asked Questions

What product was recalled? ▼
This recall involves all model VMA4700 NETGEAR Arlo outdoor power adapters that were sold separately as aftermarket accessories for the Arlo, Arlo Pro and Arlo Go wire-free outdoor cameras.. This recall only involves the VMA4700 aftermarket model sold separately. The model number "VMA4700" can be found on the packaging. The part number, 332-10985-01, is marked on the back of the adapter. The black adapter comes with a weatherproof connector on one end and an adapter on the other end. "Arlo" is printed on the front of the adapter. The cord measures about eight feet long.. Recalled by Netgear Inc., of San Jose, Calif.. Units affected: About 7,300 (In addition, about 400 were sold in Canada).
Why was this product recalled? ▼
Water can leak into the weatherproof connector on the power adapter and cause a short circuit, melting, and overheating, posing a fire hazard.
What should consumers do? ▼
Consumers should immediately stop using the recalled power adapters, unplug them from the camera and contact Netgear for a full refund.
Which agency issued this recall? ▼
This recall was issued by the CPSC on December 5, 2017. Severity: Moderate. Recall number: 18047.

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