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CPSC recall · Reported January 30, 2018

Walgreens Pain and Itch Relief Cream Recalled by Natureplex Due to Failure to Meet Child Resistant Closure Requirement

The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain and itch relief cream contains lidocaine, posing a risk of poisoning to young chi…

Recall #
18086
Affected scope
About 74,000
Verify with CPSC →
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Natureplex LLC, of Olive Branch, Mass. recalled The recalled Well at Walgreens Pain and Itch Relief Cream tube and packaging are orange w….

Walgreens Pain and Itch Relief Cream Recalled by Natureplex Due to Failure to Meet Child … was recalled by Natureplex LLC, of Olive Branch, Mass. in January 30, 2018. Reason: The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain and itch re…. Remedy: Consumers should immediately place the recalled pain and itch relief cream out of the rea…. Verify recall #18086 with the CPSC before acting.

The recall

Natureplex LLC, of Olive Branch, Mass. issued this CPSC recall-The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain and itch re….

None
agency class
January 30, 2018
reported

Sourced from official CPSC enforcement records. Verify recall #18086 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 5 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Children & Baby Products recalls over time

Where this recall sits in its category - 3,781 children & baby products recalls on record

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Product description

The recalled Well at Walgreens Pain and Itch Relief Cream tube and packaging are orange with a purple stripe with "Maximum Strength," "Pain and Itch Relief Cream 4% Lidocaine" and "NET WT 2 OZ (56.7 grams)" printed in white on the front. The Well at Walgreens logo is located on the front upper right corner. The packaging contains the UPC bar code 3 11917 18962 8 on the back.

Reason for recall

The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain and itch relief cream contains lidocaine, posing a risk of poisoning to young children.

Remedy, what to do

Consumers should immediately place the recalled pain and itch relief cream out of the reach of children and return it to Walgreens for a full refund.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 18086
Date reported January 30, 2018
Date initiated January 30, 2018
Recalling firm Natureplex LLC, of Olive Branch, Mass.
Affected scope About 74,000
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately place the recalled pain and itch relief cream out of the reach of children and return it to Walgreen…

  • Check the recall number (18086) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled? ▼
The recalled Well at Walgreens Pain and Itch Relief Cream tube and packaging are orange with a purple stripe with "Maximum Strength," "Pain and Itch Relief Cream 4% Lidocaine" and "NET WT 2 OZ (56.7 grams)" printed in white on the front. The Well at Walgreens logo is located on the front upper right corner. The packaging contains the UPC bar code 3 11917 18962 8 on the back.. Recalled by Natureplex LLC, of Olive Branch, Mass.. Units affected: About 74,000.
Why was this product recalled? ▼
The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain and itch relief cream contains lidocaine, posing a risk of poisoning to young children.
What should consumers do? ▼
Consumers should immediately place the recalled pain and itch relief cream out of the reach of children and return it to Walgreens for a full refund.
Which agency issued this recall? ▼
This recall was issued by the CPSC on January 30, 2018. CPSC does not publish a hazard classification for this recall. Recall number: 18086.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

Consumer-product notices outside this firm and state, matched by severity timing and product category.

Compare this recall with CLEAR EYES Maximum Itchy Eye Relief, 0.5 fl oz (15 mL) per … → · All Children & Baby Products recalls

This recall: CPSC, reported January 30, 2018. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026