Severity
Moderate
ModerateActive
CPSC recall · Reported January 30, 2018
Walgreens Pain and Itch Relief Cream Recalled by Natureplex Due to Failure to Meet Child Resistant Closure Requirement
The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain and itch relief cream contains lidocaine, posing a risk of poisoning to young chi…
Natureplex LLC, of Olive Branch, Mass. recalled The recalled Well at Walgreens Pain and Itch Relief Cream tube and packaging are orange w… — a moderate-severity action.
Walgreens Pain and Itch Relief Cream Recalled by Natureplex Due to Failure to Meet Child … was recalled by Natureplex LLC, of Olive Branch, Mass. in January 30, 2018. Reason: The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain and itch re…. Remedy: Consumers should immediately place the recalled pain and itch relief cream out of the rea…. Verify recall #18086 with the CPSC before acting.
The recall
Natureplex LLC, of Olive Branch, Mass. issued this moderate-severity CPSC recall — The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain and itch re….
- Moderate
- severity level
- January 30, 2018
- reported
Sourced from official CPSC enforcement records. Verify recall #18086 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #18086) was formally reported on January 30, 2018. It is classified under Moderate severity, with a current status of Active. Natureplex LLC, of Olive Branch, Mass. is listed as the recalling firm. Federal records list the affected scope as About 74,000.
The documented reason for this recall is: The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain and itch relief cream contains lidocaine, posing a risk of poisoning to young children. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately place the recalled pain and itch relief cream out of the reach of children and return it to Walgreens for a full refund. — consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls — clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Children & Baby Products recalls over time
Where this recall sits in its category — 3,146 children & baby products recalls on record
Where this recall sits in the database
Of 100,165 recalls in the database, 23,668 are high severity, 72,097 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger — we do not rank products by risk from raw recall volume.
Affected scope
About 74,000
Related Recalls
6
0 from same agency
Product description
The recalled Well at Walgreens Pain and Itch Relief Cream tube and packaging are orange with a purple stripe with "Maximum Strength," "Pain and Itch Relief Cream 4% Lidocaine" and "NET WT 2 OZ (56.7 grams)" printed in white on the front. The Well at Walgreens logo is located on the front upper right corner. The packaging contains the UPC bar code 3 11917 18962 8 on the back.
Reason for recall
The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain and itch relief cream contains lidocaine, posing a risk of poisoning to young children.
Remedy — what to do
Consumers should immediately place the recalled pain and itch relief cream out of the reach of children and return it to Walgreens for a full refund.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 18086 |
| Date reported | January 30, 2018 |
| Date initiated | January 30, 2018 |
| Recalling firm | Natureplex LLC, of Olive Branch, Mass. |
| Affected scope | About 74,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately place the recalled pain and itch relief cream out of the reach of children and return it to Walgreen…
- Check the recall number (18086) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
The recalled Well at Walgreens Pain and Itch Relief Cream tube and packaging are orange with a purple stripe with "Maximum Strength," "Pain and Itch Relief Cream 4% Lidocaine" and "NET WT 2 OZ (56.7 grams)" printed in white on the front. The Well at Walgreens logo is located on the front upper right corner. The packaging contains the UPC bar code 3 11917 18962 8 on the back.. Recalled by Natureplex LLC, of Olive Branch, Mass.. Units affected: About 74,000.
Why was this product recalled? ▼
The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain and itch relief cream contains lidocaine, posing a risk of poisoning to young children.
What should consumers do? ▼
Consumers should immediately place the recalled pain and itch relief cream out of the reach of children and return it to Walgreens for a full refund.
Which agency issued this recall? ▼
This recall was issued by the CPSC on January 30, 2018. Severity: Moderate. Recall number: 18086.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (18086) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
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Data Sources
Source: FDA, CPSC, and NHTSA federal recall databases. This recall: CPSC, reported January 30, 2018.
- Source: FDA — Food and Drug Administration, openFDA Enforcement API (food, drug, and medical device recalls)
- Source: CPSC — Consumer Product Safety Commission Recalls API (consumer product recalls and hazards)
- Source: NHTSA — National Highway Traffic Safety Administration Recalls API (vehicle safety recalls)
Recall information is sourced from official federal agency databases. Always verify recall details with the issuing agency for the most current status. This information is for research and awareness purposes only.
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records — no number is typed in by an editor. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of June 2026.