Severity
Moderate
ModerateActive
CPSC recall · Reported March 15, 2018
Southwire Recalls Wi-Fi Switches Due to Fire Hazard
The wi-fi switches can overheat, posing a fire hazard.
Southwire Company, LLC, of Carrollton, Ga. recalled This recall involves the WiOn Indoor In-wall Wi-Fi Switch. The switch allows a consumer t… - a moderate-severity action.
Southwire Recalls Wi-Fi Switches Due to Fire Hazard was recalled by Southwire Company, LLC, of Carrollton, Ga. in March 15, 2018. Reason: The wi-fi switches can overheat, posing a fire hazard.. Remedy: Consumers should immediately stop using the recalled switches and contact Southwire to re…. Verify recall #18124 with the CPSC before acting.
The recall
Southwire Company, LLC, of Carrollton, Ga. issued this moderate-severity CPSC recall-The wi-fi switches can overheat, posing a fire hazard..
- Moderate
- severity level
- March 15, 2018
- reported
Sourced from official CPSC enforcement records. Verify recall #18124 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #18124) was formally reported on March 15, 2018. It is classified under Moderate severity, with a current status of Active. Southwire Company, LLC, of Carrollton, Ga. is listed as the recalling firm. Federal records list the affected scope as About 24,000 (In addition, about 6000 were sold in Canada).
The documented reason for this recall is: The wi-fi switches can overheat, posing a fire hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled switches and contact Southwire to receive $4 to purchase a standard (non Wi-Fi) replacement switch. In addition, consumers will receive a full ref… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 3 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Medical Devices recalls over time
Where this recall sits in its category - 40,322 medical devices recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 24,000 (In addition, about 6000 were sold in Canada)
Related Recalls
6
3 from same agency
Product description
This recall involves the WiOn Indoor In-wall Wi-Fi Switch. The switch allows a consumer to control and monitor the lights and appliances at home or at the office with a smart phone from anywhere using a smart phone app. The product is designed to be installed into a single-switch outlet and is white in color with the "WiOn" logo in green on the front.
Reason for recall
The wi-fi switches can overheat, posing a fire hazard.
Remedy, what to do
Consumers should immediately stop using the recalled switches and contact Southwire to receive $4 to purchase a standard (non Wi-Fi) replacement switch. In addition, consumers will receive a full refund once the recalled Wi-Fi switch is returned to Southwire. Consumers should hire an electrician to perform the replacement and Southwire will reimburse them for this cost.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 18124 |
| Date reported | March 15, 2018 |
| Date initiated | March 15, 2018 |
| Recalling firm | Southwire Company, LLC, of Carrollton, Ga. |
| Affected scope | About 24,000 (In addition, about 6000 were sold in Canada) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled switches and contact Southwire to receive $4 to purchase a standard (non Wi-…
- Check the recall number (18124) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves the WiOn Indoor In-wall Wi-Fi Switch. The switch allows a consumer to control and monitor the lights and appliances at home or at the office with a smart phone from anywhere using a smart phone app. The product is designed to be installed into a single-switch outlet and is white in color with the "WiOn" logo in green on the front.. Recalled by Southwire Company, LLC, of Carrollton, Ga.. Units affected: About 24,000 (In addition, about 6000 were sold in Canada).
Why was this product recalled? ▼
The wi-fi switches can overheat, posing a fire hazard.
What should consumers do? ▼
Consumers should immediately stop using the recalled switches and contact Southwire to receive $4 to purchase a standard (non Wi-Fi) replacement switch. In addition, consumers will receive a full refund once the recalled Wi-Fi switch is returned to Southwire. Consumers should hire an electrician to perform the replacement and Southwire will reimburse them for this cost.
Which agency issued this recall? ▼
This recall was issued by the CPSC on March 15, 2018. Severity: Moderate. Recall number: 18124.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (18124) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Compare this recall with Rowenta Recalls Cordless Vacuum Cleaners Due to Risk of Ser… →
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported March 15, 2018. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.