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Southwire Recalls Wi-Fi Switches Due to Fire Hazard

Reported: March 15, 2018 Initiated: March 15, 2018 #18124

Product Description

This recall involves the WiOn Indoor In-wall Wi-Fi Switch. The switch allows a consumer to control and monitor the lights and appliances at home or at the office with a smart phone from anywhere using a smart phone app. The product is designed to be installed into a single-switch outlet and is white in color with the "WiOn" logo in green on the front.

Reason for Recall

The wi-fi switches can overheat, posing a fire hazard.

Remedy

Consumers should immediately stop using the recalled switches and contact Southwire to receive $4 to purchase a standard (non Wi-Fi) replacement switch. In addition, consumers will receive a full refund once the recalled Wi-Fi switch is returned to Southwire. Consumers should hire an electrician to perform the replacement and Southwire will reimburse them for this cost.

Details

Units Affected
About 24,000 (In addition, about 6000 were sold in Canada)
Official Source
https://www.cpsc.gov/Recalls/2018/Southwire-Recalls-Wi-Fi-Switches-Due-to-Fire-Hazard

Frequently Asked Questions

What product was recalled? ▼
This recall involves the WiOn Indoor In-wall Wi-Fi Switch. The switch allows a consumer to control and monitor the lights and appliances at home or at the office with a smart phone from anywhere using a smart phone app. The product is designed to be installed into a single-switch outlet and is white in color with the "WiOn" logo in green on the front.. Recalled by Southwire Company, LLC, of Carrollton, Ga.. Units affected: About 24,000 (In addition, about 6000 were sold in Canada).
Why was this product recalled? ▼
The wi-fi switches can overheat, posing a fire hazard.
What should consumers do? ▼
Consumers should immediately stop using the recalled switches and contact Southwire to receive $4 to purchase a standard (non Wi-Fi) replacement switch. In addition, consumers will receive a full refund once the recalled Wi-Fi switch is returned to Southwire. Consumers should hire an electrician to perform the replacement and Southwire will reimburse them for this cost.
Which agency issued this recall? ▼
This recall was issued by the CPSC on March 15, 2018. Severity: Moderate. Recall number: 18124.

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