CPSC recall · Reported April 17, 2018
Schneider Electric Recalls Square D Safety Switches Due to Electrical Shock Hazard
The power can stay on when the safety switch handle is in the "OFF" position, posing an electrical shock or electrocution hazard to consumers.
Schneider Electric USA Inc., of Andover, Mass. recalled This recall involves Square D brand General Duty 30 & 60A, 120/240-volt, 2-phase and 3-ph….
Schneider Electric Recalls Square D Safety Switches Due to Electrical Shock Hazard was recalled by Schneider Electric USA Inc., of Andover, Mass. in April 17, 2018. Reason: The power can stay on when the safety switch handle is in the "OFF" position, posing an electrical shock or e…. Remedy: Consumers should immediately inspect installed safety switches by moving the handle to th…. Verify recall #18140 with the CPSC before acting.
The recall
Schneider Electric USA Inc., of Andover, Mass. issued this CPSC recall-The power can stay on when the safety switch handle is in the "OFF" position, posing an electrical shock or e….
- None
- agency class
- April 17, 2018
- reported
Sourced from official CPSC enforcement records. Verify recall #18140 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,089 household products recalls on record
Product description
This recall involves Square D brand General Duty 30 & 60A, 120/240-volt, 2-phase and 3-phase NEMA 3R safety switches. The switches are a dark gray metal box with a black handle on the side that can be moved to an "ON" or "OFF" position. The "OFF" position is designed to shut off the flow of electricity. The switches may be used in or around commercial buildings, outbuildings, apartments and homes. They measure about 10 inches by 7 inches by 4 inches. Brand name "Square D", the ampere of the safety switch and the 120/240-volt or 240-volt marking is printed on a label on the front of the safety switch. The recalled switches were manufactured between January 1, 2014 through January 18, 2018 and have date codes 1401 through 1803. The date codes are in the YYWW format (example: 1401 = year 2014, week 1). The date code of the product can only be found on the inside of the cover and is not accessible if the product is installed and in-service. Only safety switches with the following catalog numbers printed on a separate label on the side are included in the recall: Catalog Number CD321NRB D211NRB D211NRBCP D221NRB D221NRBCP D221NRBUP D321NRB D321NRBCP D321NRBUP DU221RB DU221RBUP DU222RB DU222RBUP DU321RB DU321RBUP DU321RBCP DU322RB DU322RBCP DU322RBUP
Reason for recall
The power can stay on when the safety switch handle is in the "OFF" position, posing an electrical shock or electrocution hazard to consumers.
Remedy, what to do
Consumers should immediately inspect installed safety switches by moving the handle to the "OFF" position. If the power stays on when the handle is in the "OFF" position, contact Schneider Electric for a free replacement safety switch and free service support to install the replacement switch. If the safety switch is not installed and included in the recall, contact Schneider Electric for a free replacement safety switch. Instructions on how to inspect the switch can be found at www.schneider-electric.us/gdss-safetyalert.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 18140 |
| Date reported | April 17, 2018 |
| Date initiated | April 17, 2018 |
| Recalling firm | Schneider Electric USA Inc., of Andover, Mass. |
| Affected scope | About 1,079,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately inspect installed safety switches by moving the handle to the "OFF" position. If the power stays on …
- Check the recall number (18140) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Similar severity · nearest report date
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Similar Household Products · nearest report date
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Methodology · Corrections · Archive as of August 2026