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CPSC recall · Reported September 25, 2018

Provata Health Recalls Promotional Activity Trackers Due to Burn Hazard

The activity tracker wristbands can overheat while the user is wearing it or when charging, posing a burn hazard.

Recall #
18231
Affected scope
About 30,000
Verify with CPSC →
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Million Concept Electronic (Shenzhen) Co., Ltd., of China recalled This recall involves the Provata activity fitness tracker. The wristbands were given to c… - a moderate-severity action.

Provata Health Recalls Promotional Activity Trackers Due to Burn Hazard was recalled by Million Concept Electronic (Shenzhen) Co., Ltd., of China in September 25, 2018. Reason: The activity tracker wristbands can overheat while the user is wearing it or when charging, posing a burn haz…. Remedy: Consumers should immediately stop wearing or charging the recalled wristbands and contact…. Verify recall #18231 with the CPSC before acting.

The recall

Million Concept Electronic (Shenzhen) Co., Ltd., of China issued this moderate-severity CPSC recall-The activity tracker wristbands can overheat while the user is wearing it or when charging, posing a burn haz….

Moderate
severity level
September 25, 2018
reported

Sourced from official CPSC enforcement records. Verify recall #18231 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This CPSC action (record #18231) was formally reported on September 25, 2018. It is classified under Moderate severity, with a current status of Active. Million Concept Electronic (Shenzhen) Co., Ltd., of China is listed as the recalling firm. Federal records list the affected scope as About 30,000.

The documented reason for this recall is: The activity tracker wristbands can overheat while the user is wearing it or when charging, posing a burn hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop wearing or charging the recalled wristbands and contact Provata Health for instructions on how to receive a free replacement wristband. - consumers holding this product should act on that instruction rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Electronics recalls over time

Where this recall sits in its category - 609 electronics recalls on record

1020304050 20052008201120142017202020232026 36
Severity2487872426High severity (most serious)Moderate severityLow severity
Where this recall sits in the database

Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.

Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.

Severity

Moderate

Affected scope

About 30,000

Related Recalls

6

6 from same agency

Product description

This recall involves the Provata activity fitness tracker. The wristbands were given to consumers as a promotional giveaway and feature a digital display, a charging terminal, a heart rate and step detector with Bluetooth technology. They were distributed in three colors: black, blue or mint green. The packaging displays the word "Provata" and "Activity Tracker [color]" printed on the front cover.

Reason for recall

The activity tracker wristbands can overheat while the user is wearing it or when charging, posing a burn hazard.

Remedy, what to do

Consumers should immediately stop wearing or charging the recalled wristbands and contact Provata Health for instructions on how to receive a free replacement wristband.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Moderate
Status Active
Recall number 18231
Date reported September 25, 2018
Date initiated September 25, 2018
Recalling firm Million Concept Electronic (Shenzhen) Co., Ltd., of China
Affected scope About 30,000
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop wearing or charging the recalled wristbands and contact Provata Health for instructions on how …

  • Check the recall number (18231) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves the Provata activity fitness tracker. The wristbands were given to consumers as a promotional giveaway and feature a digital display, a charging terminal, a heart rate and step detector with Bluetooth technology. They were distributed in three colors: black, blue or mint green. The packaging displays the word "Provata" and "Activity Tracker [color]" printed on the front cover.. Recalled by Million Concept Electronic (Shenzhen) Co., Ltd., of China. Units affected: About 30,000.
Why was this product recalled?
The activity tracker wristbands can overheat while the user is wearing it or when charging, posing a burn hazard.
What should consumers do?
Consumers should immediately stop wearing or charging the recalled wristbands and contact Provata Health for instructions on how to receive a free replacement wristband.
Which agency issued this recall?
This recall was issued by the CPSC on September 25, 2018. Severity: Moderate. Recall number: 18231.
How do I check if my product is affected by a recall?
Check the product description and recall number (18231) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nearby Recalls in This Category

Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.

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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported September 25, 2018. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.