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CPSC recall · Reported February 6, 2018

Tiffany & Co. Recalls Crystal Mugs Due to Burn and Laceration Hazards (Recall Alert)

The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.

Recall #
18722
Affected scope
About 3,300
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Steklarna RogaŠKa D.d., of Slovenia recalled The recall involves the 11 ounce Wheat Leaf crystal glass mugs. The mugs measure about 3.….

Tiffany & Co. Recalls Crystal Mugs Due to Burn and Laceration Hazards (Recall Alert) was recalled by Steklarna RogaŠKa D.d., of Slovenia in February 6, 2018. Reason: The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.. Remedy: Consumers should immediately stop using the recalled mugs and contact Tiffany & Co. for a…. Verify recall #18722 with the CPSC before acting.

The recall

Steklarna RogaŠKa D.d., of Slovenia issued this CPSC recall-The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards..

None
agency class
February 6, 2018
reported

Sourced from official CPSC enforcement records. Verify recall #18722 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Household Products recalls over time

Where this recall sits in its category - 3,089 household products recalls on record

50100150200250 20052008201120142017202020232026 148

Product description

The recall involves the 11 ounce Wheat Leaf crystal glass mugs. The mugs measure about 3.5 inches tall and 3 inches in diameter, with a handle. They are clear with a wheat leaf pattern etched into the glass. The mugs have a blue sticker stating "TIFFANY & CO. Made in Slovenia. CRYSTAL GLASS." "TIFFANY & CO. 13559" appears on the bottom of the mugs.

Reason for recall

The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.

Remedy, what to do

Consumers should immediately stop using the recalled mugs and contact Tiffany & Co. for a full refund plus a $100 gift card. Consumers can return the mug for a refund and gift card through one of three options: 1) return the product to a local Tiffany & Co. store 2) return the mug using a pre-paid return shipping label provided by the firm or 3) contact Tiffany & Co. to dispatch a shipping carrier to the consumer's location to pick up the mug. If broken, do not attempt to return the mug. Carefully dispose of the glass and contact Tiffany & Co. for the refund and gift card. Tiffany is directly contacting consumers who purchased the recalled mugs.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 18722
Date reported February 6, 2018
Date initiated February 6, 2018
Recalling firm Steklarna RogaŠKa D.d., of Slovenia
Affected scope About 3,300
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the recalled mugs and contact Tiffany & Co. for a full refund plus a $100 gift card. Cons…

  • Check the recall number (18722) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
The recall involves the 11 ounce Wheat Leaf crystal glass mugs. The mugs measure about 3.5 inches tall and 3 inches in diameter, with a handle. They are clear with a wheat leaf pattern etched into the glass. The mugs have a blue sticker stating "TIFFANY & CO. Made in Slovenia. CRYSTAL GLASS." "TIFFANY & CO. 13559" appears on the bottom of the mugs.. Recalled by Steklarna RogaŠKa D.d., of Slovenia. Units affected: About 3,300.
Why was this product recalled?
The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.
What should consumers do?
Consumers should immediately stop using the recalled mugs and contact Tiffany & Co. for a full refund plus a $100 gift card. Consumers can return the mug for a refund and gift card through one of three options: 1) return the product to a local Tiffany & Co. store 2) return the mug using a pre-paid return shipping label provided by the firm or 3) contact Tiffany & Co. to dispatch a shipping carrier to the consumer's location to pick up the mug. If broken, do not attempt to return the mug. Carefully dispose of the glass and contact Tiffany & Co. for the refund and gift card. Tiffany is directly contacting consumers who purchased the recalled mugs.
Which agency issued this recall?
This recall was issued by the CPSC on February 6, 2018. CPSC does not publish a hazard classification for this recall. Recall number: 18722.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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This recall: CPSC, reported February 6, 2018. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026