PlainRecalls
CPSC Moderate Active

Burton Recalls Snowboard Boots Due to Fall Hazard (Recall Alert)

Reported: July 11, 2018 Initiated: July 11, 2018 #18753

Product Description

This recall involves Step On snowboard boots from the winter 2017-2019 seasons. The recalled boots were sold in a variety of colors. The model name is printed on the inside of the boot tongue. Season Model Name Color Winter 17-18 Sales Sample PHOTON STEP-ON BOOT BLACK Winter 17-18 Sales Sample PHOTON STEP-ON BOOT BLUE PRINT Winter 17-18 Sales Sample FELIX STEP-ON BOOT BLACK Winter 17-18 Sales Sample FELIX STEP-ON BOOT STATIC Winter 17-18 Sales Sample RULER STEP-ON BOOT BLACK Winter 17-18 Sales Sample RULER STEP-ON BOOT GREY TIE DYE Winter 17-18 Sales Sample RULER STEP-ON BOOT TAN Winter 17-18 Sales Sample LIMELIGHT STEP-ON BOOT BLACK Winter 17-18 Sales Sample LIMELIGHT STEP-ON BOOT BLACK/MULTI Winter 17-18 Sales Sample LIMELIGHT STEP-ON BOOT TAN Winter 17-18 Production PHOTON STEP ON BOOT BLACK Winter 17-18 Production PHOTON STEP ON BOOT BLUE PRINT Winter 17-18 Production FELIX STEP ON BOOT BLACK Winter 17-18 Production FELIX STEP ON BOOT STATIC Winter 17-18 Production RULER STEP ON BOOT BLACK Winter 17-18 Production RULER STEP ON BOOT GREY TIE DYE Winter 17-18 Production LIMELIGHT STEP ON BOOT BLACK Winter 17-18 Production LIMELIGHT STEP ON BOOT BLACK/MULTI Winter 18-19 Sales Sample PHOTON STEP ON BOOT CLOVER Winter 18-19 Sales Sample PHOTON STEP ON BOOT BLACK Winter 18-19 Sales Sample FELIX STEP ON BOOT BLACK Winter 18-19 Sales Sample RULER STEP ON BOOT BLACK Winter 18-19 Sales Sample RULER STEP ON BOOT BLACK/CAMO Winter 18-19 Sales Sample LIMELIGHT STEP ON BOOT BLACK Winter 18-19 Sales Sample LIMELIGHT STEP ON BOOT MIDNITE BLOOM Winter 18-19 Sales Sample ION STEP ON BOOT BLACK Winter 18-19 Sales Sample ZIPLINE STEP ON BOOT BLACK Winter 18-19 Sales Sample PHOTON STEP ON - ASIAN FIT BOOT CLOVER Winter 18-19 Sales Sample PHOTON STEP ON - ASIAN FIT BOOT BLACK

Reason for Recall

The boots can release from the binding unexpectedly, posing a fall hazard to the user.

Remedy

Consumers should immediately stop using the recalled snowboard boots and contact Burton to receive a free new heel cleat. Burton is contacting all known purchasers directly.

Frequently Asked Questions

What product was recalled?
This recall involves Step On snowboard boots from the winter 2017-2019 seasons. The recalled boots were sold in a variety of colors. The model name is printed on the inside of the boot tongue. Season Model Name Color Winter 17-18 Sales Sample PHOTON STEP-ON BOOT BLACK Winter 17-18 Sales Sample PHOTON STEP-ON BOOT BLUE PRINT Winter 17-18 Sales Sample FELIX STEP-ON BOOT BLACK Winter 17-18 Sales Sample FELIX STEP-ON BOOT STATIC Winter 17-18 Sales Sample RULER STEP-ON BOOT BLACK Winter 17-18 Sales Sample RULER STEP-ON BOOT GREY TIE DYE Winter 17-18 Sales Sample RULER STEP-ON BOOT TAN Winter 17-18 Sales Sample LIMELIGHT STEP-ON BOOT BLACK Winter 17-18 Sales Sample LIMELIGHT STEP-ON BOOT BLACK/MULTI Winter 17-18 Sales Sample LIMELIGHT STEP-ON BOOT TAN Winter 17-18 Production PHOTON STEP ON BOOT BLACK Winter 17-18 Production PHOTON STEP ON BOOT BLUE PRINT Winter 17-18 Production FELIX STEP ON BOOT BLACK Winter 17-18 Production FELIX STEP ON BOOT STATIC Winter 17-18 Production RULER STEP ON BOOT BLACK Winter 17-18 Production RULER STEP ON BOOT GREY TIE DYE Winter 17-18 Production LIMELIGHT STEP ON BOOT BLACK Winter 17-18 Production LIMELIGHT STEP ON BOOT BLACK/MULTI Winter 18-19 Sales Sample PHOTON STEP ON BOOT CLOVER Winter 18-19 Sales Sample PHOTON STEP ON BOOT BLACK Winter 18-19 Sales Sample FELIX STEP ON BOOT BLACK Winter 18-19 Sales Sample RULER STEP ON BOOT BLACK Winter 18-19 Sales Sample RULER STEP ON BOOT BLACK/CAMO Winter 18-19 Sales Sample LIMELIGHT STEP ON BOOT BLACK Winter 18-19 Sales Sample LIMELIGHT STEP ON BOOT MIDNITE BLOOM Winter 18-19 Sales Sample ION STEP ON BOOT BLACK Winter 18-19 Sales Sample ZIPLINE STEP ON BOOT BLACK Winter 18-19 Sales Sample PHOTON STEP ON - ASIAN FIT BOOT CLOVER Winter 18-19 Sales Sample PHOTON STEP ON - ASIAN FIT BOOT BLACK. Recalled by Jia You Plastics, of China. Units affected: About 4,800.
Why was this product recalled?
The boots can release from the binding unexpectedly, posing a fall hazard to the user.
What should consumers do?
Consumers should immediately stop using the recalled snowboard boots and contact Burton to receive a free new heel cleat. Burton is contacting all known purchasers directly.
Which agency issued this recall?
This recall was issued by the CPSC on July 11, 2018. Severity: Moderate. Recall number: 18753.