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CPSC recall · Reported August 30, 2018

Core Health & Fitness Recalls Stairmaster Stepmill Exercise Equipment Due to Fall Hazard (Recall Alert)

The steps can accelerate rapidly without input from the user, posing a fall hazard.

Recall #
18764
Affected scope
About 3,500
Verify with CPSC →
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Land America Health and Fitness, of Xiamen, Xingling, China recalled This recall involves StairMaster branded 8G Gauntlet Stepmill machines with model numbers….

Core Health & Fitness Recalls Stairmaster Stepmill Exercise Equipment Due to Fall Hazard … was recalled by Land America Health and Fitness, of Xiamen, Xingling, China in August 30, 2018. Reason: The steps can accelerate rapidly without input from the user, posing a fall hazard.. Remedy: Consumers should immediately stop using the recalled exercise machines and contact Core H…. Verify recall #18764 with the CPSC before acting.

The recall

Land America Health and Fitness, of Xiamen, Xingling, China issued this CPSC recall-The steps can accelerate rapidly without input from the user, posing a fall hazard..

None
agency class
August 30, 2018
reported

Sourced from official CPSC enforcement records. Verify recall #18764 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Outdoor & Sports recalls over time

Where this recall sits in its category - 515 outdoor & sports recalls on record

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Product description

This recall involves StairMaster branded 8G Gauntlet Stepmill machines with model numbers 9-5250 & 9-5270. The recalled machines were sold in red, black and red/yellow. The recalled machines consist of a revolving staircase and a backlit LCD console. The model number is printed on the base of the unit. The date code is in the YYWW format (1816 means year 2018, week 16). The date code is the section of the serial number at digits 8 - 11 (see photo). The date code range for SKU 9-5250 is from 1734 to 1823. The date code range for SKU 9-5270 is from 1813 to 1816. Stairmaster is printed on both sides of the unit and on the shrouds.

Reason for recall

The steps can accelerate rapidly without input from the user, posing a fall hazard.

Remedy, what to do

Consumers should immediately stop using the recalled exercise machines and contact Core Health & Fitness for a free repair. The firm is contacting all known purchasers directly.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 18764
Date reported August 30, 2018
Date initiated August 30, 2018
Recalling firm Land America Health and Fitness, of Xiamen, Xingling, China
Affected scope About 3,500
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the recalled exercise machines and contact Core Health & Fitness for a free repair. The f…

  • Check the recall number (18764) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves StairMaster branded 8G Gauntlet Stepmill machines with model numbers 9-5250 & 9-5270. The recalled machines were sold in red, black and red/yellow. The recalled machines consist of a revolving staircase and a backlit LCD console. The model number is printed on the base of the unit. The date code is in the YYWW format (1816 means year 2018, week 16). The date code is the section of the serial number at digits 8 - 11 (see photo). The date code range for SKU 9-5250 is from 1734 to 1823. The date code range for SKU 9-5270 is from 1813 to 1816. Stairmaster is printed on both sides of the unit and on the shrouds.. Recalled by Land America Health and Fitness, of Xiamen, Xingling, China. Units affected: About 3,500.
Why was this product recalled?
The steps can accelerate rapidly without input from the user, posing a fall hazard.
What should consumers do?
Consumers should immediately stop using the recalled exercise machines and contact Core Health & Fitness for a free repair. The firm is contacting all known purchasers directly.
Which agency issued this recall?
This recall was issued by the CPSC on August 30, 2018. CPSC does not publish a hazard classification for this recall. Recall number: 18764.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

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Compare this recall with Southern Telecom Recalls Brookstone-Branded Tabletop Fire P… → · All Outdoor & Sports recalls

This recall: CPSC, reported August 30, 2018. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026