Severity
Moderate
ModerateActive
CPSC recall · Reported August 30, 2018
Core Health & Fitness Recalls Stairmaster Stepmill Exercise Equipment Due to Fall Hazard (Recall Alert)
The steps can accelerate rapidly without input from the user, posing a fall hazard.
Compiled from official public sources by the editorial team.
Verify with CPSC →
Land America Health and Fitness, of Xiamen, Xingling, China recalled This recall involves StairMaster branded 8G Gauntlet Stepmill machines with model numbers… - a moderate-severity action.
Core Health & Fitness Recalls Stairmaster Stepmill Exercise Equipment Due to Fall Hazard … was recalled by Land America Health and Fitness, of Xiamen, Xingling, China in August 30, 2018. Reason: The steps can accelerate rapidly without input from the user, posing a fall hazard.. Remedy: Consumers should immediately stop using the recalled exercise machines and contact Core H…. Verify recall #18764 with the CPSC before acting.
The recall
Land America Health and Fitness, of Xiamen, Xingling, China issued this moderate-severity CPSC recall-The steps can accelerate rapidly without input from the user, posing a fall hazard..
- Moderate
- severity level
- August 30, 2018
- reported
Sourced from official CPSC enforcement records. Verify recall #18764 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #18764) was formally reported on August 30, 2018. It is classified under Moderate severity, with a current status of Active. Land America Health and Fitness, of Xiamen, Xingling, China is listed as the recalling firm. Federal records list the affected scope as About 3,500.
The documented reason for this recall is: The steps can accelerate rapidly without input from the user, posing a fall hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled exercise machines and contact Core Health & Fitness for a free repair. The firm is contacting all known purchasers directly. - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Outdoor & Sports recalls over time
Where this recall sits in its category - 510 outdoor & sports recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 3,500
Related Recalls
6
6 from same agency
Product description
This recall involves StairMaster branded 8G Gauntlet Stepmill machines with model numbers 9-5250 & 9-5270. The recalled machines were sold in red, black and red/yellow. The recalled machines consist of a revolving staircase and a backlit LCD console. The model number is printed on the base of the unit. The date code is in the YYWW format (1816 means year 2018, week 16). The date code is the section of the serial number at digits 8 - 11 (see photo). The date code range for SKU 9-5250 is from 1734 to 1823. The date code range for SKU 9-5270 is from 1813 to 1816. Stairmaster is printed on both sides of the unit and on the shrouds.
Reason for recall
The steps can accelerate rapidly without input from the user, posing a fall hazard.
Remedy, what to do
Consumers should immediately stop using the recalled exercise machines and contact Core Health & Fitness for a free repair. The firm is contacting all known purchasers directly.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 18764 |
| Date reported | August 30, 2018 |
| Date initiated | August 30, 2018 |
| Recalling firm | Land America Health and Fitness, of Xiamen, Xingling, China |
| Affected scope | About 3,500 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled exercise machines and contact Core Health & Fitness for a free repair. The f…
- Check the recall number (18764) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves StairMaster branded 8G Gauntlet Stepmill machines with model numbers 9-5250 & 9-5270. The recalled machines were sold in red, black and red/yellow. The recalled machines consist of a revolving staircase and a backlit LCD console. The model number is printed on the base of the unit. The date code is in the YYWW format (1816 means year 2018, week 16). The date code is the section of the serial number at digits 8 - 11 (see photo). The date code range for SKU 9-5250 is from 1734 to 1823. The date code range for SKU 9-5270 is from 1813 to 1816. Stairmaster is printed on both sides of the unit and on the shrouds.. Recalled by Land America Health and Fitness, of Xiamen, Xingling, China. Units affected: About 3,500.
Why was this product recalled? ▼
The steps can accelerate rapidly without input from the user, posing a fall hazard.
What should consumers do? ▼
Consumers should immediately stop using the recalled exercise machines and contact Core Health & Fitness for a free repair. The firm is contacting all known purchasers directly.
Which agency issued this recall? ▼
This recall was issued by the CPSC on August 30, 2018. Severity: Moderate. Recall number: 18764.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (18764) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported August 30, 2018. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.