CPSC recall · Reported November 8, 2018
A. O. Smith Recalls Ultra-Low NOx Water Heaters Due to Fire Hazard
The water heater's gas burner screen develops tears. The water heater's burner can then create excess radiant heat, posing a fire hazard if the water heater is installed directly …
A. O. Smith Corp., of Milwaukee, Wis. recalled This recall includes 30, 40 and 50 gallon natural or propane gas-fired Ultra-Low NOx emis….
A. O. Smith Recalls Ultra-Low NOx Water Heaters Due to Fire Hazard was recalled by A. O. Smith Corp., of Milwaukee, Wis. in November 8, 2018. Reason: The water heater's gas burner screen develops tears. The water heater's burner can then create excess radiant…. Remedy: Consumers should immediately turn off and stop using the recalled water heaters and conta…. Verify recall #19029 with the CPSC before acting.
The recall
A. O. Smith Corp., of Milwaukee, Wis. issued this CPSC recall-The water heater's gas burner screen develops tears. The water heater's burner can then create excess radiant….
- None
- agency class
- November 8, 2018
- reported
Sourced from official CPSC enforcement records. Verify recall #19029 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Appliances recalls over time
Where this recall sits in its category - 426 appliances recalls on record
Product description
This recall includes 30, 40 and 50 gallon natural or propane gas-fired Ultra-Low NOx emission gas water heaters. They are designed to comply with regulations in certain air quality districts in California, and were sold primarily in California. They were sold under the American, A. O. Smith, Kenmore, Reliance, State, U.S. Craftsmaster and Whirlpool brand names and manufactured from April 8, 2011 through August 1, 2016. Only water heaters with the first four digit serial numbers between 1115 and 1631, where the first four digits represent the year and week of production, are included in the recall. The brand name, model number and serial number can be found on the data plate on the product located next to the gas control valve/thermostat. The brand name is printed near the top of the water heater. Consumers can look up their water heater's serial number to see if it is affected by this recall at www.waterheaterrecall.com.
Reason for recall
The water heater's gas burner screen develops tears. The water heater's burner can then create excess radiant heat, posing a fire hazard if the water heater is installed directly on a wood or other combustible floor.
Remedy, what to do
Consumers should immediately turn off and stop using the recalled water heaters and contact A. O. Smith to determine if a free repair is necessary.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 19029 |
| Date reported | November 8, 2018 |
| Date initiated | November 8, 2018 |
| Recalling firm | A. O. Smith Corp., of Milwaukee, Wis. |
| Affected scope | About 616,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately turn off and stop using the recalled water heaters and contact A. O. Smith to determine if a free re…
- Check the recall number (19029) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Nationwide recalls with similar severity or category timing
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Similar severity · nearest report date
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Similar Appliances · nearest report date
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Methodology · Corrections · Archive as of August 2026