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Cambridge Elevating Recalls Home Elevators Due to Fall Hazard

Reported: March 27, 2019 Initiated: March 27, 2019 #19091

Product Description

This recall involves Cambridge Elevating Elmira, Heritage & Hybrid model home elevators using the first and second generation micro-controller systems (BES 1 & BES 2). "Cambridge Elevating" is printed on the label inside the elevators. The elevators have an operating panel inside the cab with a digital display, a stop button, the elevator capacity and a phone box. Only elevators with production date codes 1/2/2009 through 29/11/17 printed on the manufacture label inside the elevator wall are included in the recall.

Reason for Recall

The landing door on the elevators can unlock without the elevator present, posing a fall hazard.

Remedy

Consumers should immediately stop using the recalled elevators and contact the firm to be directed to a local certified technician for a free repair.

Details

Units Affected
About 680 (in addition, about 1700 were sold in Canada)

Frequently Asked Questions

What product was recalled?
This recall involves Cambridge Elevating Elmira, Heritage & Hybrid model home elevators using the first and second generation micro-controller systems (BES 1 & BES 2). "Cambridge Elevating" is printed on the label inside the elevators. The elevators have an operating panel inside the cab with a digital display, a stop button, the elevator capacity and a phone box. Only elevators with production date codes 1/2/2009 through 29/11/17 printed on the manufacture label inside the elevator wall are included in the recall.. Recalled by Cambridge Elevating, of Cambridge, Ontario Canada. Units affected: About 680 (in addition, about 1700 were sold in Canada).
Why was this product recalled?
The landing door on the elevators can unlock without the elevator present, posing a fall hazard.
What should consumers do?
Consumers should immediately stop using the recalled elevators and contact the firm to be directed to a local certified technician for a free repair.
Which agency issued this recall?
This recall was issued by the CPSC on March 27, 2019. Severity: Moderate. Recall number: 19091.