Severity
Moderate
ModerateActive
CPSC recall · Reported March 27, 2019
Cambridge Elevating Recalls Home Elevators Due to Fall Hazard
The landing door on the elevators can unlock without the elevator present, posing a fall hazard.
The recall
Cambridge Elevating, of Cambridge, Ontario Canada issued this moderate-severity CPSC recall — The landing door on the elevators can unlock without the elevator present, posing a fall hazard..
- Moderate
- severity level
- March 27, 2019
- reported
Sourced from official CPSC enforcement records. Verify recall #19091 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #19091) was formally reported on March 27, 2019. It is classified under Moderate severity, with a current status of Active. Cambridge Elevating, of Cambridge, Ontario Canada is listed as the recalling firm. Federal records list the affected scope as About 680 (in addition, about 1700 were sold in Canada).
The documented reason for this recall is: The landing door on the elevators can unlock without the elevator present, posing a fall hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled elevators and contact the firm to be directed to a local certified technician for a free repair. — consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC — clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Electronics recalls over time
Where this recall sits in its category — 515 electronics recalls on record
Where this recall sits in the database
Of 100,165 recalls in the database, 23,668 are high severity, 72,097 moderate, and 4,400 low. This recall is classified moderate severity.
Affected scope
About 680 (in addition, about 1700 were sold in Canada)
Related Recalls
6
6 from same agency
Product description
This recall involves Cambridge Elevating Elmira, Heritage & Hybrid model home elevators using the first and second generation micro-controller systems (BES 1 & BES 2). "Cambridge Elevating" is printed on the label inside the elevators. The elevators have an operating panel inside the cab with a digital display, a stop button, the elevator capacity and a phone box. Only elevators with production date codes 1/2/2009 through 29/11/17 printed on the manufacture label inside the elevator wall are included in the recall.
Reason for recall
The landing door on the elevators can unlock without the elevator present, posing a fall hazard.
Remedy — what to do
Consumers should immediately stop using the recalled elevators and contact the firm to be directed to a local certified technician for a free repair.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 19091 |
| Date reported | March 27, 2019 |
| Date initiated | March 27, 2019 |
| Recalling firm | Cambridge Elevating, of Cambridge, Ontario Canada |
| Affected scope | About 680 (in addition, about 1700 were sold in Canada) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
Frequently Asked Questions
What product was recalled? ▼
This recall involves Cambridge Elevating Elmira, Heritage & Hybrid model home elevators using the first and second generation micro-controller systems (BES 1 & BES 2). "Cambridge Elevating" is printed on the label inside the elevators. The elevators have an operating panel inside the cab with a digital display, a stop button, the elevator capacity and a phone box. Only elevators with production date codes 1/2/2009 through 29/11/17 printed on the manufacture label inside the elevator wall are included in the recall.. Recalled by Cambridge Elevating, of Cambridge, Ontario Canada. Units affected: About 680 (in addition, about 1700 were sold in Canada).
Why was this product recalled? ▼
The landing door on the elevators can unlock without the elevator present, posing a fall hazard.
What should consumers do? ▼
Consumers should immediately stop using the recalled elevators and contact the firm to be directed to a local certified technician for a free repair.
Which agency issued this recall? ▼
This recall was issued by the CPSC on March 27, 2019. Severity: Moderate. Recall number: 19091.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (19091) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
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Data Sources
Source: FDA, CPSC, and NHTSA federal recall databases. This recall: CPSC, reported March 27, 2019.
- Source: FDA — Food and Drug Administration, openFDA Enforcement API (food, drug, and medical device recalls)
- Source: CPSC — Consumer Product Safety Commission Recalls API (consumer product recalls and hazards)
- Source: NHTSA — National Highway Traffic Safety Administration Recalls API (vehicle safety recalls)
Recall information is sourced from official federal agency databases. Always verify recall details with the issuing agency for the most current status. This information is for research and awareness purposes only.
Read our methodology — how this data is sourced, computed, and verified.
Source: Federal recall agencies (FDA, CPSC, NHTSA) Aggregated federal recall feeds Recall data normalized across FDA, CPSC and NHTSA feeds; severity classifications follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type).