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CPSC recall · Reported July 11, 2019

Lifetime Brands Recalls Fitz and Floyd Nevaeh White Can Mugs Due to Burn and Laceration Hazards

The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.

Recall #
19165
Affected scope
About 150,000 (In addition about 3,500 in Canada)
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The CPSC recalled This recall involves the Fitz and Floyd Nevaeh White can mugs and Nevaeh White lattice ca….

Lifetime Brands Recalls Fitz and Floyd Nevaeh White Can Mugs Due to Burn and Laceration H… was recalled and listed by the CPSC in July 11, 2019. Reason: The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.. Remedy: Consumers should immediately stop using the recalled mugs and contact Lifetime Brands for…. Verify recall #19165 with the CPSC before acting.

The recall

issued this CPSC recall-The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards..

None
agency class
July 11, 2019
reported

Sourced from official CPSC enforcement records. Verify recall #19165 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Appliances recalls over time

Where this recall sits in its category - 426 appliances recalls on record

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Product description

This recall involves the Fitz and Floyd Nevaeh White can mugs and Nevaeh White lattice can mugs in gold. The mugs are sold individually with UPC 742414338057 and UPC 742414391175 and part of a 4-piece dinnerware set with UPC 742414375946. The UPC numbers are printed on a sticker and placed on the bottom of the individually sold mugs. The mugs can hold 15 ounces, measure about 4 inches tall and about 4 inches in diameter, with a handle. Printed on the bottom of the Fitz and Floyd Nevaeh White can mug is Nevaeh White by Fitz and Floyd, Fine Bone China, Dishwasher/Microwave/Oven Safe. Printed on the bottom of the Fitz and Floyd Nevaeh White lattice can mug in gold is Nevaeh White by Fitz and Floyd, Fine Bone China, Dishwasher Safe.

Reason for recall

The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.

Remedy, what to do

Consumers should immediately stop using the recalled mugs and contact Lifetime Brands for a free replacement mug.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 19165
Date reported July 11, 2019
Date initiated July 11, 2019
Recalling firm Not disclosed
Affected scope About 150,000 (In addition about 3,500 in Canada)
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the recalled mugs and contact Lifetime Brands for a free replacement mug.

  • Check the recall number (19165) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled? ▼
This recall involves the Fitz and Floyd Nevaeh White can mugs and Nevaeh White lattice can mugs in gold. The mugs are sold individually with UPC 742414338057 and UPC 742414391175 and part of a 4-piece dinnerware set with UPC 742414375946. The UPC numbers are printed on a sticker and placed on the bottom of the individually sold mugs. The mugs can hold 15 ounces, measure about 4 inches tall and about 4 inches in diameter, with a handle. Printed on the bottom of the Fitz and Floyd Nevaeh White can mug is Nevaeh White by Fitz and Floyd, Fine Bone China, Dishwasher/Microwave/Oven Safe. Printed on the bottom of the Fitz and Floyd Nevaeh White lattice can mug in gold is Nevaeh White by Fitz and Floyd, Fine Bone China, Dishwasher Safe.. Units affected: About 150,000 (In addition about 3,500 in Canada).
Why was this product recalled? ▼
The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.
What should consumers do? ▼
Consumers should immediately stop using the recalled mugs and contact Lifetime Brands for a free replacement mug.
Which agency issued this recall? ▼
This recall was issued by the CPSC on July 11, 2019. CPSC does not publish a hazard classification for this recall. Recall number: 19165.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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This recall: CPSC, reported July 11, 2019. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026