Severity
Not classified by agency
No agency classActive
CPSC recall · Reported July 11, 2019
Lifetime Brands Recalls Fitz and Floyd Nevaeh White Can Mugs Due to Burn and Laceration Hazards
The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.
The CPSC recalled This recall involves the Fitz and Floyd Nevaeh White can mugs and Nevaeh White lattice ca….
Lifetime Brands Recalls Fitz and Floyd Nevaeh White Can Mugs Due to Burn and Laceration H… was recalled and listed by the CPSC in July 11, 2019. Reason: The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.. Remedy: Consumers should immediately stop using the recalled mugs and contact Lifetime Brands for…. Verify recall #19165 with the CPSC before acting.
The recall
issued this CPSC recall-The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards..
- None
- agency class
- July 11, 2019
- reported
Sourced from official CPSC enforcement records. Verify recall #19165 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #19165) was formally reported on July 11, 2019. The CPSC does not publish a hazard classification for its recalls, so this record carries no agency severity grade, with a current status of Active. The recalling firm is not specified in the federal record. Federal records list the affected scope as About 150,000 (In addition about 3,500 in Canada).
The documented reason for this recall is: The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled mugs and contact Lifetime Brands for a free replacement mug. - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Appliances recalls over time
Where this recall sits in its category - 421 appliances recalls on record
Affected scope
About 150,000 (In addition about 3,500 in Canada)
Related Recalls
6
6 from same agency
Product description
This recall involves the Fitz and Floyd Nevaeh White can mugs and Nevaeh White lattice can mugs in gold. The mugs are sold individually with UPC 742414338057 and UPC 742414391175 and part of a 4-piece dinnerware set with UPC 742414375946. The UPC numbers are printed on a sticker and placed on the bottom of the individually sold mugs. The mugs can hold 15 ounces, measure about 4 inches tall and about 4 inches in diameter, with a handle. Printed on the bottom of the Fitz and Floyd Nevaeh White can mug is Nevaeh White by Fitz and Floyd, Fine Bone China, Dishwasher/Microwave/Oven Safe. Printed on the bottom of the Fitz and Floyd Nevaeh White lattice can mug in gold is Nevaeh White by Fitz and Floyd, Fine Bone China, Dishwasher Safe.
Reason for recall
The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.
Remedy, what to do
Consumers should immediately stop using the recalled mugs and contact Lifetime Brands for a free replacement mug.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 19165 |
| Date reported | July 11, 2019 |
| Date initiated | July 11, 2019 |
| Recalling firm | Not disclosed |
| Affected scope | About 150,000 (In addition about 3,500 in Canada) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled mugs and contact Lifetime Brands for a free replacement mug.
- Check the recall number (19165) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves the Fitz and Floyd Nevaeh White can mugs and Nevaeh White lattice can mugs in gold. The mugs are sold individually with UPC 742414338057 and UPC 742414391175 and part of a 4-piece dinnerware set with UPC 742414375946. The UPC numbers are printed on a sticker and placed on the bottom of the individually sold mugs. The mugs can hold 15 ounces, measure about 4 inches tall and about 4 inches in diameter, with a handle. Printed on the bottom of the Fitz and Floyd Nevaeh White can mug is Nevaeh White by Fitz and Floyd, Fine Bone China, Dishwasher/Microwave/Oven Safe. Printed on the bottom of the Fitz and Floyd Nevaeh White lattice can mug in gold is Nevaeh White by Fitz and Floyd, Fine Bone China, Dishwasher Safe.. Units affected: About 150,000 (In addition about 3,500 in Canada).
Why was this product recalled? ▼
The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.
What should consumers do? ▼
Consumers should immediately stop using the recalled mugs and contact Lifetime Brands for a free replacement mug.
Which agency issued this recall? ▼
This recall was issued by the CPSC on July 11, 2019. CPSC does not publish a hazard classification for this recall. Recall number: 19165.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (19165) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nationwide recalls with similar severity or category timing
Two federal-filing-derived peer sets for this notice, both outside the same recalling firm and filing state so the neighborhoods are not firm or geographic containment.
Similar severity · nearest report date
Same archive severity grade, closest by report date among other firms and states.
Similar Appliances · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Compare this recall with Panasonic Recalls Electric Toaster Ovens Due to Shock and F… →
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported July 11, 2019. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.