Whirlpool Recalls Glass Cooktops with Touch Controls Due to Burn and Fire Hazards

Recall Insight

This CPSC action (record #19189) was formally reported on August 28, 2019. It is classified under Moderate severity, with a current status of Active. Whirlpool Corporation, of Benton Harbor, Mich. is listed as the recalling firm. Federal records indicate About 26,300 (In addition about 2,800 units were sold in Canada and 128 units in Mexico) units are affected, placing this recall in the million-unit bracket that typically triggers nationwide consumer alerts and retailer sweeps.

The documented reason for this recall is: The recalled cooktop surface elements can turn on by themselves, posing burn and fire hazards. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately contact Whirlpool to arrange for a free installation of a replacement cooktop. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials… — consumers holding this product should act on that instruction rather than relying on general guidance.

To put this record in context, PlainRecalls indexes 83,949 recalls across the FDA, CPSC, NHTSA and USDA FSIS going back to 1995. Within the same product category, the database holds 6 closely related recalls, of which 6 were also issued by CPSC. That clustering is a signal — repeated actions in a narrow category often indicate a systemic quality-control issue, a supplier-wide contamination, or a design defect that has propagated across product lines. This recall is roughly 7 years old; older recalls can remain relevant because many units enter resale, rental, and secondary-market channels where the original warning never reaches the end user. Always cross-check the recall number against the official agency page before relying on any summary.