myStromer Recalls Electric Bicycles Due to Crash and Injury Hazards (Recall Alert)

The bicycle stem can break, posing crash and injury hazards to the rider.

Recall #: 19729
Affected scope: About 195

Compiled from official public sources by the publisher. · Updated October 2026

The CPSC recalled This recall involves all Stromer ST5 pedal-assist electric bicycles. They were sold in a ….

myStromer Recalls Electric Bicycles Due to Crash and Injury Hazards (Recall Alert) was recalled and listed by the CPSC in March 19, 2019. Reason: The bicycle stem can break, posing crash and injury hazards to the rider.. Remedy: Consumers should immediately stop using the recalled bicycle and take it to an authorized…. Verify recall #19729 with the CPSC before acting.

The recall

issued this CPSC recall-The bicycle stem can break, posing crash and injury hazards to the rider..

None
agency class: March 19, 2019
reported

Sourced from official CPSC enforcement records. Verify recall #19729 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 3 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Product description

This recall involves all Stromer ST5 pedal-assist electric bicycles. They were sold in a black or gray aluminum frame. The e-bikes have hydraulic disc brakes, an integrated lithium battery located inside the down tube, a motor on the rear hub and a three-button switch on the handlebars. Stromer is printed on the top tube of the bicycle frame and on the seat and chain guard. ST5 is printed on the downtube. Vehicle Identification Number (VIN) TBNST5S700SJA0001 through TBNST5S700SKF0065 is etched on the bottom of the right-side chainstay.

Reason for recall

The bicycle stem can break, posing crash and injury hazards to the rider.

Remedy, what to do

Consumers should immediately stop using the recalled bicycle and take it to an authorized Stromer dealer for a free repair. myStromer is contacting all known purchasers directly.

Recall Profile

Structured summary of the CPSC recall record
Attribute	Value
Agency	U.S. Consumer Product Safety Commission
Severity class	Not classified by agency
Status	Active
Recall number	19729
Date reported	March 19, 2019
Date initiated	March 19, 2019
Recalling firm	Not disclosed
Affected scope	About 195
Distribution	Not disclosed
Official source	CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the recalled bicycle and take it to an authorized Stromer dealer for a free repair. myStr…

Check the recall number (19729) and product description against the item you own. Search the archive
Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled? ▼

Why was this product recalled? ▼

The bicycle stem can break, posing crash and injury hazards to the rider.

What should consumers do? ▼

Consumers should immediately stop using the recalled bicycle and take it to an authorized Stromer dealer for a free repair. myStromer is contacting all known purchasers directly.

Which agency issued this recall? ▼

This recall was issued by the CPSC on March 19, 2019. CPSC does not publish a hazard classification for this recall. Recall number: 19729.

How do I report an injury from a recalled product? ▼

Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

Consumer-product notices outside this firm and state, matched by severity timing and product category.

Similar severity · nearest report date

Same archive severity grade, closest by report date among other firms and states.

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Similar Vehicles · nearest report date

Same product category, closest by report date among other firms and states (deduped against the severity set).

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This recall: CPSC, reported March 19, 2019. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026