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CPSC recall · Reported March 19, 2019

myStromer Recalls Electric Bicycles Due to Crash and Injury Hazards (Recall Alert)

The bicycle stem can break, posing crash and injury hazards to the rider.

Recall #
19729
Affected scope
About 195
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The CPSC recalled This recall involves all Stromer ST5 pedal-assist electric bicycles. They were sold in a ….

myStromer Recalls Electric Bicycles Due to Crash and Injury Hazards (Recall Alert) was recalled and listed by the CPSC in March 19, 2019. Reason: The bicycle stem can break, posing crash and injury hazards to the rider.. Remedy: Consumers should immediately stop using the recalled bicycle and take it to an authorized…. Verify recall #19729 with the CPSC before acting.

The recall

issued this CPSC recall-The bicycle stem can break, posing crash and injury hazards to the rider..

None
agency class
March 19, 2019
reported

Sourced from official CPSC enforcement records. Verify recall #19729 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This CPSC action (record #19729) was formally reported on March 19, 2019. The CPSC does not publish a hazard classification for its recalls, so this record carries no agency severity grade, with a current status of Active. The recalling firm is not specified in the federal record. Federal records list the affected scope as About 195.

The documented reason for this recall is: The bicycle stem can break, posing crash and injury hazards to the rider. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled bicycle and take it to an authorized Stromer dealer for a free repair. myStromer is contacting all known purchasers directly. - consumers holding this product should act on that instruction rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 2 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Vehicles recalls over time

Where this recall sits in its category - 7,782 vehicles recalls on record

200300400500600 20052008201120142017202020232026 221

Severity

Not classified by agency

Affected scope

About 195

Related Recalls

6

2 from same agency

Product description

This recall involves all Stromer ST5 pedal-assist electric bicycles. They were sold in a black or gray aluminum frame. The e-bikes have hydraulic disc brakes, an integrated lithium battery located inside the down tube, a motor on the rear hub and a three-button switch on the handlebars. Stromer is printed on the top tube of the bicycle frame and on the seat and chain guard. ST5 is printed on the downtube. Vehicle Identification Number (VIN) TBNST5S700SJA0001 through TBNST5S700SKF0065 is etched on the bottom of the right-side chainstay.

Reason for recall

The bicycle stem can break, posing crash and injury hazards to the rider.

Remedy, what to do

Consumers should immediately stop using the recalled bicycle and take it to an authorized Stromer dealer for a free repair. myStromer is contacting all known purchasers directly.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 19729
Date reported March 19, 2019
Date initiated March 19, 2019
Recalling firm Not disclosed
Affected scope About 195
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the recalled bicycle and take it to an authorized Stromer dealer for a free repair. myStr…

  • Check the recall number (19729) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves all Stromer ST5 pedal-assist electric bicycles. They were sold in a black or gray aluminum frame. The e-bikes have hydraulic disc brakes, an integrated lithium battery located inside the down tube, a motor on the rear hub and a three-button switch on the handlebars. Stromer is printed on the top tube of the bicycle frame and on the seat and chain guard. ST5 is printed on the downtube. Vehicle Identification Number (VIN) TBNST5S700SJA0001 through TBNST5S700SKF0065 is etched on the bottom of the right-side chainstay.. Units affected: About 195.
Why was this product recalled?
The bicycle stem can break, posing crash and injury hazards to the rider.
What should consumers do?
Consumers should immediately stop using the recalled bicycle and take it to an authorized Stromer dealer for a free repair. myStromer is contacting all known purchasers directly.
Which agency issued this recall?
This recall was issued by the CPSC on March 19, 2019. CPSC does not publish a hazard classification for this recall. Recall number: 19729.
How do I check if my product is affected by a recall?
Check the product description and recall number (19729) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

Two federal-filing-derived peer sets for this notice, both outside the same recalling firm and filing state so the neighborhoods are not firm or geographic containment.

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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported March 19, 2019. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.