Severity
Not classified by agency
No agency classActive
CPSC recall · Reported April 17, 2019
Heat Hero Recalls Portable Plug-in Heaters Due to Fire and Burn Hazards (Recall Alert)
The heater can overheat, smoke and catch fire, posing fire and burn hazards.
The CPSC recalled This recall involves Heat Hero portable mini heaters. The 350W plug-in ceramic space heat….
Heat Hero Recalls Portable Plug-in Heaters Due to Fire and Burn Hazards (Recall Alert) was recalled and listed by the CPSC in April 17, 2019. Reason: The heater can overheat, smoke and catch fire, posing fire and burn hazards.. Remedy: Consumers should immediately stop using the recalled heaters and contact Heat Hero for a …. Verify recall #19738 with the CPSC before acting.
The recall
issued this CPSC recall-The heater can overheat, smoke and catch fire, posing fire and burn hazards..
- None
- agency class
- April 17, 2019
- reported
Sourced from official CPSC enforcement records. Verify recall #19738 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #19738) was formally reported on April 17, 2019. The CPSC does not publish a hazard classification for its recalls, so this record carries no agency severity grade, with a current status of Active. The recalling firm is not specified in the federal record. Federal records list the affected scope as About 20,000 (In addition, about 49 units weres sold in Canada).
The documented reason for this recall is: The heater can overheat, smoke and catch fire, posing fire and burn hazards. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled heaters and contact Heat Hero for a free replacement unit, including shipping. Heat Hero is contacting all known purchasers directly - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Appliances recalls over time
Where this recall sits in its category - 421 appliances recalls on record
Affected scope
About 20,000 (In addition, about 49 units weres sold in Canada)
Related Recalls
6
6 from same agency
Product description
This recall involves Heat Hero portable mini heaters. The 350W plug-in ceramic space heaters are black and measure about 10 inches tall and 5 inches wide. They have at the top an LED digital screen that displays the temperature and four control buttons, a front grill, a red on/off button on the right side, a three-prong plug on the back and a vent on the bottom. The Heat Hero logo is printed on the product packaging.
Reason for recall
The heater can overheat, smoke and catch fire, posing fire and burn hazards.
Remedy, what to do
Consumers should immediately stop using the recalled heaters and contact Heat Hero for a free replacement unit, including shipping. Heat Hero is contacting all known purchasers directly
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 19738 |
| Date reported | April 17, 2019 |
| Date initiated | April 17, 2019 |
| Recalling firm | Not disclosed |
| Affected scope | About 20,000 (In addition, about 49 units weres sold in Canada) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled heaters and contact Heat Hero for a free replacement unit, including shippin…
- Check the recall number (19738) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves Heat Hero portable mini heaters. The 350W plug-in ceramic space heaters are black and measure about 10 inches tall and 5 inches wide. They have at the top an LED digital screen that displays the temperature and four control buttons, a front grill, a red on/off button on the right side, a three-prong plug on the back and a vent on the bottom. The Heat Hero logo is printed on the product packaging.. Units affected: About 20,000 (In addition, about 49 units weres sold in Canada).
Why was this product recalled? ▼
The heater can overheat, smoke and catch fire, posing fire and burn hazards.
What should consumers do? ▼
Consumers should immediately stop using the recalled heaters and contact Heat Hero for a free replacement unit, including shipping. Heat Hero is contacting all known purchasers directly
Which agency issued this recall? ▼
This recall was issued by the CPSC on April 17, 2019. CPSC does not publish a hazard classification for this recall. Recall number: 19738.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (19738) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nationwide recalls with similar severity or category timing
Two federal-filing-derived peer sets for this notice, both outside the same recalling firm and filing state so the neighborhoods are not firm or geographic containment.
Similar severity · nearest report date
Same archive severity grade, closest by report date among other firms and states.
Similar Appliances · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
Showing 5 of 476 other recalls in this category.
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· 2026-06-11
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· 2026-06-04
Compare this recall with Panasonic Recalls Electric Toaster Ovens Due to Shock and F… →
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported April 17, 2019. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.