Severity
Moderate
ModerateActive
CPSC recall · Reported May 30, 2019
Excel Industries Recalls Zero-Turn Mowers Due to Fire Hazard (Recall Alert)
A wire tie underneath the seat could damage the fuel line, posing a fire hazard.
The recall
Excel Industries Inc., of Hesston, Kans. issued this moderate-severity CPSC recall — A wire tie underneath the seat could damage the fuel line, posing a fire hazard..
- Moderate
- severity level
- May 30, 2019
- reported
Sourced from official CPSC enforcement records. Verify recall #19748 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #19748) was formally reported on May 30, 2019. It is classified under Moderate severity, with a current status of Active. Excel Industries Inc., of Hesston, Kans. is listed as the recalling firm. Federal records list the affected scope as About 5,400.
The documented reason for this recall is: A wire tie underneath the seat could damage the fuel line, posing a fire hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled mowers and contact a BigDog or Hustler authorized dealer to schedule a free repair. Excel is contacting all known purchasers directly. — consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls — clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category — 2,542 household products recalls on record
Where this recall sits in the database
Of 100,165 recalls in the database, 23,668 are high severity, 72,097 moderate, and 4,400 low. This recall is classified moderate severity.
Affected scope
About 5,400
Related Recalls
6
0 from same agency
Product description
This recall involves zero-turn mowers sold under the Hustler® FasTrak®, Hustler® FasTrak® SDX, BigDog® Stout, and BigDog® Stout MP brand names. Hustler mowers are yellow, and BigDog mowers are red. The brand names are on a decal located in the front below the seat. Model name and serial numbers can be found on a tag located on the right side of the mower behind the seat. The recalled mowers have serial numbers between 18058001 and 19028225. Model Name Model Number BigDog Stout 937615, 937623, 937631, 937649EX, 937656EX, 937664EX BigDog Stout MP 937680, 937698, 937706 Hustler FasTrak 938704, 938712, 938720, 938738, 938746, 938753, 938761, 938704CE, 938704EX, 938712CE, 938712EX, 938720EX, 938738CE Hustler FasTrak SDX 938779, 938787, 938795, 938779CE, 938779EX, 938787CE, 938787EX, 938795CE, 938795EX, 938845CE
Reason for recall
A wire tie underneath the seat could damage the fuel line, posing a fire hazard.
Remedy — what to do
Consumers should immediately stop using the recalled mowers and contact a BigDog or Hustler authorized dealer to schedule a free repair. Excel is contacting all known purchasers directly.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 19748 |
| Date reported | May 30, 2019 |
| Date initiated | May 30, 2019 |
| Recalling firm | Excel Industries Inc., of Hesston, Kans. |
| Affected scope | About 5,400 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled mowers and contact a BigDog or Hustler authorized dealer to schedule a free …
- Check the recall number (19748) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves zero-turn mowers sold under the Hustler® FasTrak®, Hustler® FasTrak® SDX, BigDog® Stout, and BigDog® Stout MP brand names. Hustler mowers are yellow, and BigDog mowers are red. The brand names are on a decal located in the front below the seat. Model name and serial numbers can be found on a tag located on the right side of the mower behind the seat. The recalled mowers have serial numbers between 18058001 and 19028225. Model Name Model Number BigDog Stout 937615, 937623, 937631, 937649EX, 937656EX, 937664EX BigDog Stout MP 937680, 937698, 937706 Hustler FasTrak 938704, 938712, 938720, 938738, 938746, 938753, 938761, 938704CE, 938704EX, 938712CE, 938712EX, 938720EX, 938738CE Hustler FasTrak SDX 938779, 938787, 938795, 938779CE, 938779EX, 938787CE, 938787EX, 938795CE, 938795EX, 938845CE. Recalled by Excel Industries Inc., of Hesston, Kans.. Units affected: About 5,400.
Why was this product recalled? ▼
A wire tie underneath the seat could damage the fuel line, posing a fire hazard.
What should consumers do? ▼
Consumers should immediately stop using the recalled mowers and contact a BigDog or Hustler authorized dealer to schedule a free repair. Excel is contacting all known purchasers directly.
Which agency issued this recall? ▼
This recall was issued by the CPSC on May 30, 2019. Severity: Moderate. Recall number: 19748.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (19748) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
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Data Sources
Source: FDA, CPSC, and NHTSA federal recall databases. This recall: CPSC, reported May 30, 2019.
- Source: FDA — Food and Drug Administration, openFDA Enforcement API (food, drug, and medical device recalls)
- Source: CPSC — Consumer Product Safety Commission Recalls API (consumer product recalls and hazards)
- Source: NHTSA — National Highway Traffic Safety Administration Recalls API (vehicle safety recalls)
Recall information is sourced from official federal agency databases. Always verify recall details with the issuing agency for the most current status. This information is for research and awareness purposes only.
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records — no number is typed in by an editor. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of June 2026.