Severity
Moderate
ModerateActive
CPSC recall · Reported July 10, 2019
Bose Recalls EdgeMax® and FreeSpace® Loudspeakers Due to Injury Hazard (Recall Alert)
The loudspeaker's mounting components can break causing the speakers to dislodge and fall from its installed location, posing an injury hazard.
The CPSC recalled This recall involves FreeSpace DS40F in-ceiling/flush-mount loudspeakers manufactured bef… - a moderate-severity action.
Bose Recalls EdgeMax® and FreeSpace® Loudspeakers Due to Injury Hazard (Recall Alert) was recalled and listed by the CPSC in July 10, 2019. Reason: The loudspeaker's mounting components can break causing the speakers to dislodge and fall from its installed …. Remedy: Stop using the recalled loudspeakers immediately and contact Bose for instructions on rec…. Verify recall #19760 with the CPSC before acting.
The recall
issued this moderate-severity CPSC recall-The loudspeaker's mounting components can break causing the speakers to dislodge and fall from its installed ….
- Moderate
- severity level
- July 10, 2019
- reported
Sourced from official CPSC enforcement records. Verify recall #19760 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #19760) was formally reported on July 10, 2019. It is classified under Moderate severity, with a current status of Active. The recalling firm is not specified in the federal record. Federal records list the affected scope as About 77,500.
The documented reason for this recall is: The loudspeaker's mounting components can break causing the speakers to dislodge and fall from its installed location, posing an injury hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Stop using the recalled loudspeakers immediately and contact Bose for instructions on receiving a free replacement or free safety cables. Bose is contacting all known purchasers directly. - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 77,500
Related Recalls
6
6 from same agency
Product description
This recall involves FreeSpace DS40F in-ceiling/flush-mount loudspeakers manufactured before August 13, 2018, and all FreeSpace and EdgeMax in-ceiling/flush-mount loudspeakers installed in commercial cooking environments. The loudspeakers were sold in black and white colors with "Bose" engraved on the front of them. Model numbers and the date of manufacturing can be found on the label on the back of the loudspeaker. These professional loudspeakers were sold by Bose through authorized Bose resellers to commercial purchasers, not at retail to consumers, although affected loudspeakers may have been installed in commercial spaces open to the public. These names and model numbers are included in the recall. PRODUCT NAME PHOTO RECALLED MODEL NUMBERS/ SKUs BOSE EdgeMax EM90/EM180 (In-ceiling/Flush-mount) 777189-0210 778844-0210 BOSE FreeSpace DS 16F 352419-0210 43053 43054 52123 29384 31945 40153 29383 40152 29685 35173 29385 31946 BOSE FreeSpace DS 16S/SE 40786 40785 52092 726793-0110 726793-0210 352416-0110 352416-0210 40783 52090 40784 52091 BOSE FreeSpace DS 40F 312278-0231 321278-0251 321278-0250 321278-025R 321278-0131 321278-0120 321278-0140 321278-0220 321278-0240 321278-024R 321278-0110 321278-0130 321278-013R 321278-0210 321278-0230 321278-023R BOSE FreeSpace DS 40SE 726792-0110 726792-0210 321279-0150 321279-0250 321279-0110 321279-011R 321279-0120 321279-0220 321279-0210 321279-021R 321279-0130 321279-0230 BOSE FreeSpace DS 100F 40804 40805 52095 352421-0210 BOSE FreeSpace DS 100SE 40806 52097 40807 52098 726790-0110 726790-0210 294955-0110 294955-0210 352422-0110 352422-011R 352422-0210 BOSE FreeSpace 3 Flush-Mount Satellites 31938 31939 29827 40150 32036 29387 40149 BOSE FreeSpace 3 Series II Acoustimass (bass) 29686 40148 29386 40147 32033 31937 31936
Reason for recall
The loudspeaker's mounting components can break causing the speakers to dislodge and fall from its installed location, posing an injury hazard.
Remedy, what to do
Stop using the recalled loudspeakers immediately and contact Bose for instructions on receiving a free replacement or free safety cables. Bose is contacting all known purchasers directly.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 19760 |
| Date reported | July 10, 2019 |
| Date initiated | July 10, 2019 |
| Recalling firm | Not disclosed |
| Affected scope | About 77,500 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Stop using the recalled loudspeakers immediately and contact Bose for instructions on receiving a free replacement or free safety…
- Check the recall number (19760) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves FreeSpace DS40F in-ceiling/flush-mount loudspeakers manufactured before August 13, 2018, and all FreeSpace and EdgeMax in-ceiling/flush-mount loudspeakers installed in commercial cooking environments. The loudspeakers were sold in black and white colors with "Bose" engraved on the front of them. Model numbers and the date of manufacturing can be found on the label on the back of the loudspeaker. These professional loudspeakers were sold by Bose through authorized Bose resellers to commercial purchasers, not at retail to consumers, although affected loudspeakers may have been installed in commercial spaces open to the public. These names and model numbers are included in the recall. PRODUCT NAME PHOTO RECALLED MODEL NUMBERS/ SKUs BOSE EdgeMax EM90/EM180 (In-ceiling/Flush-mount) 777189-0210 778844-0210 BOSE FreeSpace DS 16F 352419-0210 43053 43054 52123 29384 31945 40153 29383 40152 29685 35173 29385 31946 BOSE FreeSpace DS 16S/SE 40786 40785 52092 726793-0110 726793-0210 352416-0110 352416-0210 40783 52090 40784 52091 BOSE FreeSpace DS 40F 312278-0231 321278-0251 321278-0250 321278-025R 321278-0131 321278-0120 321278-0140 321278-0220 321278-0240 321278-024R 321278-0110 321278-0130 321278-013R 321278-0210 321278-0230 321278-023R BOSE FreeSpace DS 40SE 726792-0110 726792-0210 321279-0150 321279-0250 321279-0110 321279-011R 321279-0120 321279-0220 321279-0210 321279-021R 321279-0130 321279-0230 BOSE FreeSpace DS 100F 40804 40805 52095 352421-0210 BOSE FreeSpace DS 100SE 40806 52097 40807 52098 726790-0110 726790-0210 294955-0110 294955-0210 352422-0110 352422-011R 352422-0210 BOSE FreeSpace 3 Flush-Mount Satellites 31938 31939 29827 40150 32036 29387 40149 BOSE FreeSpace 3 Series II Acoustimass (bass) 29686 40148 29386 40147 32033 31937 31936. Units affected: About 77,500.
Why was this product recalled? ▼
The loudspeaker's mounting components can break causing the speakers to dislodge and fall from its installed location, posing an injury hazard.
What should consumers do? ▼
Stop using the recalled loudspeakers immediately and contact Bose for instructions on receiving a free replacement or free safety cables. Bose is contacting all known purchasers directly.
Which agency issued this recall? ▼
This recall was issued by the CPSC on July 10, 2019. Severity: Moderate. Recall number: 19760.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (19760) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported July 10, 2019. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.