CPSC recall · Reported August 13, 2019
SunSetter Recalls Vinyl Covers for Motorized Awnings Due to Impact and Fall Hazards; One Death Reported (Recall Alert)
If a powered awning is activated while the cover is secured with bungee tie-downs, when the cover is removed, the awning can open unexpectedly with enough force to strike a consum…
SunSetter Products LP, of Malden, Mass. recalled This recall involves all soft vinyl awning covers used with SunSetter® Motorized, Motoriz….
SunSetter Recalls Vinyl Covers for Motorized Awnings Due to Impact and Fall Hazards; One … was recalled by SunSetter Products LP, of Malden, Mass. in August 13, 2019. Reason: If a powered awning is activated while the cover is secured with bungee tie-downs, when the cover is removed,…. Remedy: Consumers should not attempt to install covers for the motorized awnings or remove any in…. Verify recall #19767 with the CPSC before acting.
The recall
SunSetter Products LP, of Malden, Mass. issued this CPSC recall-If a powered awning is activated while the cover is secured with bungee tie-downs, when the cover is removed,….
- None
- agency class
- August 13, 2019
- reported
Sourced from official CPSC enforcement records. Verify recall #19767 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,089 household products recalls on record
Product description
This recall involves all soft vinyl awning covers used with SunSetter® Motorized, Motorized XL, Motorized PRO, Motorized PROXL, and Oasis Freestanding Motorized Retractable Awnings distributed by SunSetter from June 1999 to January 2019 and supplied with bungee tie-downs. Covers for manually operated awnings are not affected by this recall.
Reason for recall
If a powered awning is activated while the cover is secured with bungee tie-downs, when the cover is removed, the awning can open unexpectedly with enough force to strike a consumer standing in the awning's path, causing them to fall and suffer death or serious injury.
Remedy, what to do
Consumers should not attempt to install covers for the motorized awnings or remove any installed covers until they have received instructions from SunSetter. Consumers should contact SunSetter for free breakaway safety clips (that replace the bungee tie-downs provided with the cover) and instructions for their use, and instructions on how to safely remove any installed bungee tie-downs (available at https://www.sunsetter.com/safety). SunSetter is contacting all known purchasers directly.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 19767 |
| Date reported | August 13, 2019 |
| Date initiated | August 13, 2019 |
| Recalling firm | SunSetter Products LP, of Malden, Mass. |
| Affected scope | About 270,000 units (In addition, approximately 11,000 units were distributed in Canada) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should not attempt to install covers for the motorized awnings or remove any installed covers until they have received …
- Check the recall number (19767) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Similar severity · nearest report date
Same archive severity grade, closest by report date among other firms and states.
Similar Household Products · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
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Methodology · Corrections · Archive as of August 2026