Severity
Moderate
SunSetter Products LP, of Malden, Mass. issued this CPSC recall on August 13, 2019. Classified as Moderate severity. Approximately About 270,000 units (In addition, approximately 11,000 units were distributed in Canada) units are affected. The recall was issued because: If a powered awning is activated while the cover is secured with bungee tie-downs, when the cover is removed, the awnin…. This recall notice is sourced from official CPSC enforcement records. Below you will find the complete product description, hazard information, remedy instructions, and related recalls from the same manufacturer or product category.
This CPSC action (record #19767) was formally reported on August 13, 2019. It is classified under Moderate severity, with a current status of Active. SunSetter Products LP, of Malden, Mass. is listed as the recalling firm. Federal records indicate About 270,000 units (In addition, approximately 11,000 units were distributed in Canada) units are affected, placing this recall in the million-unit bracket that typically triggers nationwide consumer alerts and retailer sweeps.
The documented reason for this recall is: If a powered awning is activated while the cover is secured with bungee tie-downs, when the cover is removed, the awning can open unexpectedly with enough force to strike a consumer standing in the awning's path, causin… Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should not attempt to install covers for the motorized awnings or remove any installed covers until they have received instructions from SunSetter. Consumers should contact SunSetter for fr… — consumers holding this product should act on that instruction rather than relying on general guidance.
To put this record in context, PlainRecalls indexes 83,949 recalls across the FDA, CPSC, NHTSA and USDA FSIS going back to 1995. Within the same product category, the database holds 6 closely related recalls, of which 6 were also issued by CPSC. That clustering is a signal — repeated actions in a narrow category often indicate a systemic quality-control issue, a supplier-wide contamination, or a design defect that has propagated across product lines. This recall is roughly 7 years old; older recalls can remain relevant because many units enter resale, rental, and secondary-market channels where the original warning never reaches the end user. Always cross-check the recall number against the official agency page before relying on any summary.
Severity
Moderate
Units Affected
About 270,000 units (In addition, approximately 11,000 units were distributed in Canada)
Related Recalls
6
6 from same agency
This recall involves all soft vinyl awning covers used with SunSetter® Motorized, Motorized XL, Motorized PRO, Motorized PROXL, and Oasis Freestanding Motorized Retractable Awnings distributed by SunSetter from June 1999 to January 2019 and supplied with bungee tie-downs. Covers for manually operated awnings are not affected by this recall.
If a powered awning is activated while the cover is secured with bungee tie-downs, when the cover is removed, the awning can open unexpectedly with enough force to strike a consumer standing in the awning's path, causing them to fall and suffer death or serious injury.
Consumers should not attempt to install covers for the motorized awnings or remove any installed covers until they have received instructions from SunSetter. Consumers should contact SunSetter for free breakaway safety clips (that replace the bungee tie-downs provided with the cover) and instructions for their use, and instructions on how to safely remove any installed bungee tie-downs (available at https://www.sunsetter.com/safety). SunSetter is contacting all known purchasers directly.
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 19767 |
| Date reported | August 13, 2019 |
| Date initiated | August 13, 2019 |
| Recalling firm | SunSetter Products LP, of Malden, Mass. |
| Units affected | About 270,000 units (In addition, approximately 11,000 units were distributed in Canada) |
| Distribution | Not disclosed |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
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Product recalls are issued when a manufacturer, distributor, or federal agency determines that a product poses a safety risk to consumers. This recall is classified as moderate severity, indicating the product may cause temporary or medically reversible health consequences. Across PlainRecalls, we track 83,000+ recalls from FDA, CPSC, and NHTSA to help consumers stay informed and act quickly when safety issues arise.
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Data as of 2025. Source: FDA, CPSC, NHTSA, USDA FSIS federal recall databases.
Recall information is sourced from official federal agency databases. Always verify recall details with the issuing agency for the most current status. This information is for research and awareness purposes only.
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Source: Federal recall agencies (FDA, CPSC, NHTSA, USDA FSIS) Aggregated multi-agency recall feeds · 2024 Recall data normalized across federal agency feeds; severity classifications follow each agency's own taxonomy (FDA Class I/II/III; CPSC, NHTSA, USDA FSIS).