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NHTSA recall · Reported May 23, 2019

CHEVROLET,GMC 2016-2019: VISIBILITY:GLASS, SIDE/REAR

General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or both of the rear-quarter windows may be tempered glass instead of laminat…

Recall #
19V387000
Compiled from official public sources by the editorial team.
Verify with NHTSA →
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Chevrolet,Gmc recalled General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana v… - a critical-severity action.

CHEVROLET,GMC 2016-2019: VISIBILITY:GLASS, SIDE/REAR was recalled by Chevrolet,Gmc in May 23, 2019. Reason: General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or bot…. Remedy: GM will notify owners, and dealers will replace the tempered glass windows with laminated…. Verify recall #19V387000 with the NHTSA before acting.

The recall

Chevrolet,Gmc issued this critical-severity NHTSA recall-General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or bot….

Critical
severity level
May 23, 2019
reported

Sourced from official NHTSA enforcement records. Verify recall #19V387000 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This NHTSA action (record #19V387000) was formally reported on May 23, 2019. It is classified under Critical severity, with a current status of Active. Chevrolet,Gmc is listed as the recalling firm. The number of affected units is not disclosed in the agency filing, which is common for drug and food recalls where lot-level tracking supersedes unit counts.

The documented reason for this recall is: General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or both of the rear-quarter windows may be tempered glass instead of laminated glass. As such, these vehicles fail … The specific hazard cited in the filing is: Tempered glass increases the risk of injury in the event of a side impact or rollover crash.. Distribution data in the federal record shows the product reached: United States. Distribution scope directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory. The remedy documented by the agency is: GM will notify owners, and dealers will replace the tempered glass windows with laminated glass windows, as necessary, free of charge. The recall began July 5, 2019. Owners may contact GM customer … - consumers holding this product should act on that instruction rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Vehicles recalls over time

Where this recall sits in its category - 7,642 vehicles recalls on record

0200400600 20052008201120142017202020232026 82
Severity2487872426High severity (most serious)Moderate severityLow severity
Where this recall sits in the database

Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified high severity.

Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.

Severity

Critical

Affected scope

Unknown

Related Recalls

6

0 from same agency

Product description

General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or both of the rear-quarter windows may be tempered glass instead of laminated glass. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Reason for recall

General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or both of the rear-quarter windows may be tempered glass instead of laminated glass. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Hazard

Tempered glass increases the risk of injury in the event of a side impact or rollover crash.

Remedy, what to do

GM will notify owners, and dealers will replace the tempered glass windows with laminated glass windows, as necessary, free of charge. The recall began July 5, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192218960.

Recall Profile

Structured summary of the NHTSA recall record
Attribute Value
Agency National Highway Traffic Safety Administration
Severity class Critical
Status Active
Recall number 19V387000
Date reported May 23, 2019
Date initiated May 23, 2019
Recalling firm Chevrolet,Gmc
Affected scope Not disclosed
Distribution United States
Official source NHTSA notice →

Profile values are sourced directly from the official NHTSA enforcement record. Source: National Highway Traffic Safety Administration.

What to do with this recall

GM will notify owners, and dealers will replace the tempered glass windows with laminated glass windows, as necessary, free of ch…

  • Check the recall number (19V387000) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official NHTSA notice before acting. NHTSA notice
  • This is a Class I (high-risk) recall, stop using the product immediately and follow the disposal or return instructions. What to do next

This page summarizes the official NHTSA record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or both of the rear-quarter windows may be tempered glass instead of laminated glass. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation.". Recalled by Chevrolet,Gmc.
Why was this product recalled?
General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or both of the rear-quarter windows may be tempered glass instead of laminated glass. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
What should consumers do?
GM will notify owners, and dealers will replace the tempered glass windows with laminated glass windows, as necessary, free of charge. The recall began July 5, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192218960.
Which agency issued this recall?
This recall was issued by the NHTSA on May 23, 2019. Severity: Critical. Recall number: 19V387000.
Where was the recalled product distributed?
Distribution: United States.
How do I check if my product is affected by a recall?
Check the product description and recall number (19V387000) against your product. Visit the official NHTSA website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: NHTSA, reported May 23, 2019. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.