PlainRecalls
NHTSA Critical Active

JEEP 2014: POWER TRAIN:AUTOMATIC TRANSMISSION

Reported: June 13, 2019 Initiated: June 13, 2019 #19V447000

Product Description

Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

Reason for Recall

Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

Hazard

An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.

Remedy

Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.

Details

Recalling Firm
JEEP
Distribution
United States

Frequently Asked Questions

What product was recalled?
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.. Recalled by JEEP.
Why was this product recalled?
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
What should consumers do?
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Which agency issued this recall?
This recall was issued by the NHTSA on June 13, 2019. Severity: Critical. Recall number: 19V447000.