PlainRecalls
NHTSA Critical Active

MAZDA 2019: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Reported: July 5, 2019 Initiated: July 5, 2019 #19V514000

Product Description

Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles. The seat cover material on both front seats may interfere with the head restraint lock release button, causing it to stick in the release position and not allow the head restraint to lock into place.

Reason for Recall

Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles. The seat cover material on both front seats may interfere with the head restraint lock release button, causing it to stick in the release position and not allow the head restraint to lock into place.

Hazard

Loose head restraints may increase the risk of injury in the event of a crash.

Remedy

Mazda will notify owners, and dealers will install spacers at the bottom of the lock release buttons on both front seat head restraints, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3819F.

Details

Recalling Firm
MAZDA
Distribution
United States

Frequently Asked Questions

What product was recalled?
Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles. The seat cover material on both front seats may interfere with the head restraint lock release button, causing it to stick in the release position and not allow the head restraint to lock into place.. Recalled by MAZDA.
Why was this product recalled?
Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles. The seat cover material on both front seats may interfere with the head restraint lock release button, causing it to stick in the release position and not allow the head restraint to lock into place.
What should consumers do?
Mazda will notify owners, and dealers will install spacers at the bottom of the lock release buttons on both front seat head restraints, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3819F.
Which agency issued this recall?
This recall was issued by the NHTSA on July 5, 2019. Severity: Critical. Recall number: 19V514000.