MERCEDES-BENZ 2019: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin tha…

Recall #: 19V666000

Compiled from official public sources by the publisher. · Updated September 2026

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Mercedes-benz recalled Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restra….

MERCEDES-BENZ 2019: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT was recalled by Mercedes-benz in September 18, 2019. Reason: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or s…. Remedy: DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, fre…. Verify recall #19V666000 with the NHTSA before acting.

The recall

Mercedes-benz issued this NHTSA recall-Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or s….

None
agency class: September 18, 2019
reported

Sourced from official NHTSA enforcement records. Verify recall #19V666000 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

The number of affected units is not disclosed in the agency filing, which is common for drug and food recalls where lot-level tracking supersedes unit counts. Distribution scope (see Distribution below) directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 3 from NHTSA - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Product description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.

Reason for recall

Hazard

The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.

Remedy, what to do

DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. D VUSA's number for this recall is VS2KOPFSTU.

Recall Profile

Structured summary of the NHTSA recall record
Attribute	Value
Agency	National Highway Traffic Safety Administration
Severity class	Not classified by agency
Status	Active
Recall number	19V666000
Date reported	September 18, 2019
Date initiated	September 18, 2019
Recalling firm	Mercedes-benz
Affected scope	Not disclosed
Distribution	United States
Official source	NHTSA notice →

Profile values are sourced directly from the official NHTSA enforcement record. Source: National Highway Traffic Safety Administration.

What to do with this recall

DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an int…

Check the recall number (19V666000) and product description against the item you own. Search the archive
Confirm the current status and remedy on the official NHTSA notice before acting. NHTSA notice
Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official NHTSA record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled? ▼

Why was this product recalled? ▼

What should consumers do? ▼

Which agency issued this recall? ▼

This recall was issued by the NHTSA on September 18, 2019. NHTSA does not publish a hazard classification for this recall. Recall number: 19V666000.

Where was the recalled product distributed? ▼

Distribution: United States.

How do I report an injury from a recalled product? ▼

Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

Vehicle and equipment notices outside this manufacturer and filing state, matched by archive severity grade and report timing.

Similar severity · nearest report date

Same archive severity grade, closest by report date among other firms and states.

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Similar Vehicles · nearest report date

Same product category, closest by report date among other firms and states (deduped against the severity set).

CHEVROLET 2010-2015: ELECTRICAL SYSTEM:IG… 2019-09-19 CHEVROLET 2019-2020: FUEL SYSTEM, GASOLIN… 2019-09-19 PETERBILT 2017-2018: ELECTRONIC STABILITY… 2019-09-17 TOYOTA 2018-2019: STEERING 2019-09-20

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This recall: NHTSA, reported September 18, 2019. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026