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Lennox Industries Recalls Ductless Heat Pumps Due to Fire Hazard

Reported: February 27, 2020 Initiated: February 27, 2020 #20083

Product Description

This recall involves three models of Lennox Ductless Single-Zone or Multi-Zone heat pumps. The model and serial numbers can be found on the nameplate on the side of the units. Only heat pumps with the following model and serial numbers are included in the recall: Model Number Serial Number MPA018S4M-1P 6915XXXXXX or 6916XXXXXX MPA048S4S-1P 6915XXXXXX or 6916XXXXXX MPA048S4M-1P 6915XXXXXX or 6916XXXXXX

Reason for Recall

Internal electrical components can fail, allowing the units to overheat, posing a fire hazard.

Remedy

Consumers should immediately contact their installing servicer, dealer, or contractor to arrange for a free replacement of the outdoor unit. While awaiting replacement, consumers should monitor the recalled heat pumps while they are being operated and keep foliage and other flammable items at least 24 inches away from the recalled units. Lennox is contacting all known independent dealers about the recall directly. The dealers will contact individual consumers to arrange for recalled outdoor units to be removed and replacement units to be installed.

Details

Units Affected
About 1,650 (in addition, about 380 were sold in Canada)
Official Source
https://www.cpsc.gov/Recalls/2020/Lennox-Industries-Recalls-Ductless-Heat-Pumps-Due-to-Fire-Hazard

Frequently Asked Questions

What product was recalled? ▼
This recall involves three models of Lennox Ductless Single-Zone or Multi-Zone heat pumps. The model and serial numbers can be found on the nameplate on the side of the units. Only heat pumps with the following model and serial numbers are included in the recall: Model Number Serial Number MPA018S4M-1P 6915XXXXXX or 6916XXXXXX MPA048S4S-1P 6915XXXXXX or 6916XXXXXX MPA048S4M-1P 6915XXXXXX or 6916XXXXXX. Units affected: About 1,650 (in addition, about 380 were sold in Canada).
Why was this product recalled? ▼
Internal electrical components can fail, allowing the units to overheat, posing a fire hazard.
What should consumers do? ▼
Consumers should immediately contact their installing servicer, dealer, or contractor to arrange for a free replacement of the outdoor unit. While awaiting replacement, consumers should monitor the recalled heat pumps while they are being operated and keep foliage and other flammable items at least 24 inches away from the recalled units. Lennox is contacting all known independent dealers about the recall directly. The dealers will contact individual consumers to arrange for recalled outdoor units to be removed and replacement units to be installed.
Which agency issued this recall? ▼
This recall was issued by the CPSC on February 27, 2020. Severity: Moderate. Recall number: 20083.

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