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CPSC recall · Reported February 27, 2020

Lennox Industries Recalls Ductless Heat Pumps Due to Fire Hazard

Internal electrical components can fail, allowing the units to overheat, posing a fire hazard.

Recall #
20083
Affected scope
About 1,650 (in addition, about 380 were sold in Canada)
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The CPSC recalled This recall involves three models of Lennox Ductless Single-Zone or Multi-Zone heat pumps….

Lennox Industries Recalls Ductless Heat Pumps Due to Fire Hazard was recalled and listed by the CPSC in February 27, 2020. Reason: Internal electrical components can fail, allowing the units to overheat, posing a fire hazard.. Remedy: Consumers should immediately contact their installing servicer, dealer, or contractor to …. Verify recall #20083 with the CPSC before acting.

The recall

issued this CPSC recall-Internal electrical components can fail, allowing the units to overheat, posing a fire hazard..

None
agency class
February 27, 2020
reported

Sourced from official CPSC enforcement records. Verify recall #20083 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Household Products recalls over time

Where this recall sits in its category - 3,089 household products recalls on record

50100150200250 20052008201120142017202020232026 148

Product description

This recall involves three models of Lennox Ductless Single-Zone or Multi-Zone heat pumps. The model and serial numbers can be found on the nameplate on the side of the units. Only heat pumps with the following model and serial numbers are included in the recall: Model Number Serial Number MPA018S4M-1P 6915XXXXXX or 6916XXXXXX MPA048S4S-1P 6915XXXXXX or 6916XXXXXX MPA048S4M-1P 6915XXXXXX or 6916XXXXXX

Reason for recall

Internal electrical components can fail, allowing the units to overheat, posing a fire hazard.

Remedy, what to do

Consumers should immediately contact their installing servicer, dealer, or contractor to arrange for a free replacement of the outdoor unit. While awaiting replacement, consumers should monitor the recalled heat pumps while they are being operated and keep foliage and other flammable items at least 24 inches away from the recalled units. Lennox is contacting all known independent dealers about the recall directly. The dealers will contact individual consumers to arrange for recalled outdoor units to be removed and replacement units to be installed.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 20083
Date reported February 27, 2020
Date initiated February 27, 2020
Recalling firm Not disclosed
Affected scope About 1,650 (in addition, about 380 were sold in Canada)
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately contact their installing servicer, dealer, or contractor to arrange for a free replacement of the ou…

  • Check the recall number (20083) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves three models of Lennox Ductless Single-Zone or Multi-Zone heat pumps. The model and serial numbers can be found on the nameplate on the side of the units. Only heat pumps with the following model and serial numbers are included in the recall: Model Number Serial Number MPA018S4M-1P 6915XXXXXX or 6916XXXXXX MPA048S4S-1P 6915XXXXXX or 6916XXXXXX MPA048S4M-1P 6915XXXXXX or 6916XXXXXX. Units affected: About 1,650 (in addition, about 380 were sold in Canada).
Why was this product recalled?
Internal electrical components can fail, allowing the units to overheat, posing a fire hazard.
What should consumers do?
Consumers should immediately contact their installing servicer, dealer, or contractor to arrange for a free replacement of the outdoor unit. While awaiting replacement, consumers should monitor the recalled heat pumps while they are being operated and keep foliage and other flammable items at least 24 inches away from the recalled units. Lennox is contacting all known independent dealers about the recall directly. The dealers will contact individual consumers to arrange for recalled outdoor units to be removed and replacement units to be installed.
Which agency issued this recall?
This recall was issued by the CPSC on February 27, 2020. CPSC does not publish a hazard classification for this recall. Recall number: 20083.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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This recall: CPSC, reported February 27, 2020. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026