Severity
Moderate
ModerateActive
CPSC recall · Reported April 30, 2020
Bellman & Symfon Recalls Flash Receivers for Reduced Hearing Persons; Unit Can Fail to Alert in an Emergency
The back-up battery can fail to fully charge resulting in the receiver not working as intended and failing to flash to alert hearing-impaired persons to an emergency.
Bellman & Symfon Ab, of Sweden recalled This recall involves the Flash Receiver (BE1442 MHz), which is sold as a part of the Bell… - a moderate-severity action.
Bellman & Symfon Recalls Flash Receivers for Reduced Hearing Persons; Unit Can Fail to Al… was recalled by Bellman & Symfon Ab, of Sweden in April 30, 2020. Reason: The back-up battery can fail to fully charge resulting in the receiver not working as intended and failing to…. Remedy: Consumers should immediately contact Bellman & Symfon to receive a free repair. Consumers…. Verify recall #20114 with the CPSC before acting.
The recall
Bellman & Symfon Ab, of Sweden issued this moderate-severity CPSC recall-The back-up battery can fail to fully charge resulting in the receiver not working as intended and failing to….
- Moderate
- severity level
- April 30, 2020
- reported
Sourced from official CPSC enforcement records. Verify recall #20114 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #20114) was formally reported on April 30, 2020. It is classified under Moderate severity, with a current status of Active. Bellman & Symfon Ab, of Sweden is listed as the recalling firm. Federal records list the affected scope as About 450.
The documented reason for this recall is: The back-up battery can fail to fully charge resulting in the receiver not working as intended and failing to flash to alert hearing-impaired persons to an emergency. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately contact Bellman & Symfon to receive a free repair. Consumers can continue to use their Flash Receivers until they receive the free repair, but the firm advises in the mea… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Electronics recalls over time
Where this recall sits in its category - 609 electronics recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 450
Related Recalls
6
6 from same agency
Product description
This recall involves the Flash Receiver (BE1442 MHz), which is sold as a part of the Bellman & Symfon's Visit smart home system. The flash receivers are intended to assist hearing-impaired consumers by alerting them with bright flashes of light when the doorbell or telephone rings or if a fire alarm sounds. The white devices measure about six inches tall and three inches wide and sits on a white cylinder base. The Bellman & Symfon logo is printed on the front of the unit. Only Bellman & Symfon flash receivers with following serial numbers are included in the recall: Affected Serial Numbers BE1442141400001 ~ BE1442141402040 BE1442174430001 ~ BE1442174433060 BE1442186360001 ~ BE1442186362040 BE1442188570001 ~ BE1442188571020 BE1442180030001 ~ BE1442180032550 BE1442180840001 ~ BE1442180842550 The serial number is printed on the body of the unit under the battery cover. The bar code with the product's serial number is located under the batteries.
Reason for recall
The back-up battery can fail to fully charge resulting in the receiver not working as intended and failing to flash to alert hearing-impaired persons to an emergency.
Remedy, what to do
Consumers should immediately contact Bellman & Symfon to receive a free repair. Consumers can continue to use their Flash Receivers until they receive the free repair, but the firm advises in the meantime to unplug and re-plug their units to keep them properly powered.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 20114 |
| Date reported | April 30, 2020 |
| Date initiated | April 30, 2020 |
| Recalling firm | Bellman & Symfon Ab, of Sweden |
| Affected scope | About 450 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately contact Bellman & Symfon to receive a free repair. Consumers can continue to use their Flash Receive…
- Check the recall number (20114) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves the Flash Receiver (BE1442 MHz), which is sold as a part of the Bellman & Symfon's Visit smart home system. The flash receivers are intended to assist hearing-impaired consumers by alerting them with bright flashes of light when the doorbell or telephone rings or if a fire alarm sounds. The white devices measure about six inches tall and three inches wide and sits on a white cylinder base. The Bellman & Symfon logo is printed on the front of the unit. Only Bellman & Symfon flash receivers with following serial numbers are included in the recall: Affected Serial Numbers BE1442141400001 ~ BE1442141402040 BE1442174430001 ~ BE1442174433060 BE1442186360001 ~ BE1442186362040 BE1442188570001 ~ BE1442188571020 BE1442180030001 ~ BE1442180032550 BE1442180840001 ~ BE1442180842550 The serial number is printed on the body of the unit under the battery cover. The bar code with the product's serial number is located under the batteries.. Recalled by Bellman & Symfon Ab, of Sweden. Units affected: About 450.
Why was this product recalled? ▼
The back-up battery can fail to fully charge resulting in the receiver not working as intended and failing to flash to alert hearing-impaired persons to an emergency.
What should consumers do? ▼
Consumers should immediately contact Bellman & Symfon to receive a free repair. Consumers can continue to use their Flash Receivers until they receive the free repair, but the firm advises in the meantime to unplug and re-plug their units to keep them properly powered.
Which agency issued this recall? ▼
This recall was issued by the CPSC on April 30, 2020. Severity: Moderate. Recall number: 20114.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (20114) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported April 30, 2020. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.