Primark Recalls Kitten Heel Court Shoes Due to High Levels of Chromium; Risk of Skin Irritation

The leather insock in the shoes has elevated levels of Chromium VI, posing a risk of skin irritation.

Recall #: 20127
Affected scope: About 1,700

Compiled from official public sources by the publisher. · Updated September 2026

The CPSC recalled This recall involves the Primark Wide Fit Kitten Heel Court Shoes. The pumps have an appr….

Primark Recalls Kitten Heel Court Shoes Due to High Levels of Chromium; Risk of Skin Irri… was recalled and listed by the CPSC in May 27, 2020. Reason: The leather insock in the shoes has elevated levels of Chromium VI, posing a risk of skin irritation.. Remedy: Consumers should immediately stop using the recalled shoes and return the shoes to a Prim…. Verify recall #20127 with the CPSC before acting.

The recall

issued this CPSC recall-The leather insock in the shoes has elevated levels of Chromium VI, posing a risk of skin irritation..

None
agency class: May 27, 2020
reported

Sourced from official CPSC enforcement records. Verify recall #20127 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 1 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Product description

This recall involves the Primark Wide Fit Kitten Heel Court Shoes. The pumps have an approximately 1.5 inch heel. The shoes were sold in black and nude microfiber fabric. Product number 06689 and the RN code 145478 are printed on the inside of the shoe.

Reason for recall

The leather insock in the shoes has elevated levels of Chromium VI, posing a risk of skin irritation.

Remedy, what to do

Consumers should immediately stop using the recalled shoes and return the shoes to a Primark store for a full refund of the purchase price.

Recall Profile

Structured summary of the CPSC recall record
Attribute	Value
Agency	U.S. Consumer Product Safety Commission
Severity class	Not classified by agency
Status	Active
Recall number	20127
Date reported	May 27, 2020
Date initiated	May 27, 2020
Recalling firm	Not disclosed
Affected scope	About 1,700
Distribution	Not disclosed
Official source	CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the recalled shoes and return the shoes to a Primark store for a full refund of the purch…

Check the recall number (20127) and product description against the item you own. Search the archive
Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled? ▼

Why was this product recalled? ▼

The leather insock in the shoes has elevated levels of Chromium VI, posing a risk of skin irritation.

What should consumers do? ▼

Consumers should immediately stop using the recalled shoes and return the shoes to a Primark store for a full refund of the purchase price.

Which agency issued this recall? ▼

This recall was issued by the CPSC on May 27, 2020. CPSC does not publish a hazard classification for this recall. Recall number: 20127.

How do I report an injury from a recalled product? ▼

Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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This recall: CPSC, reported May 27, 2020. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026