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CPSC recall · Reported June 17, 2020

Republic Wireless Recalls Relay Charging Cables Due to Overheating and Burn Hazards

The charging cable can overheat and partially melt, posing a burn hazard.

Recall #
20139
Affected scope
About 15,000
Compiled from official public sources by the publisher.
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The CPSC recalled The recalled charging cables were sold individually and with some Relay Screenless Commun….

Republic Wireless Recalls Relay Charging Cables Due to Overheating and Burn Hazards was recalled and listed by the CPSC in June 17, 2020. Reason: The charging cable can overheat and partially melt, posing a burn hazard.. Remedy: Consumers should immediately stop using the recalled charging cables and contact Republic…. Verify recall #20139 with the CPSC before acting.

The recall

issued this CPSC recall-The charging cable can overheat and partially melt, posing a burn hazard..

None
agency class
June 17, 2020
reported

Sourced from official CPSC enforcement records. Verify recall #20139 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Medical Devices recalls over time

Where this recall sits in its category - 41,021 medical devices recalls on record

01,0002,0003,0004,000 20052008201120142017202020232026 1,947

Product description

The recalled charging cables were sold individually and with some Relay Screenless Communication devices. The cables are three feet long with a USB Type-A male connector on one end and a charging head on the opposite end. The charging head has a 5 pin pattern (5 in-line "pogo" pins) that allows it to charge Republic's Relay device. The charging head has a magnet that aids in mating the pins on the charging head with the contacts on the device. Affected charging cables do not have the Relay logo on the back of the portion of the charging head that connects to the Relay device. This recall only applies to cables sold with some Relay devices and cables sold separately from May 2018 through May 2019. After October 2018, Relay devices were manufactured and packaged with cables containing additional circuitry in the charging head to address the overheating risk.

Reason for recall

The charging cable can overheat and partially melt, posing a burn hazard.

Remedy, what to do

Consumers should immediately stop using the recalled charging cables and contact Republic Wireless for a free replacement charging cable. Republic Wireless is contacting consumers of affected products who have active accounts to provide free replacement cables. Customers who purchased a Relay device but do not currently have an active account can contact Republic Wireless to determine if they have an affected product and to obtain a free replacement.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 20139
Date reported June 17, 2020
Date initiated June 17, 2020
Recalling firm Not disclosed
Affected scope About 15,000
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the recalled charging cables and contact Republic Wireless for a free replacement chargin…

  • Check the recall number (20139) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled? ▼
The recalled charging cables were sold individually and with some Relay Screenless Communication devices. The cables are three feet long with a USB Type-A male connector on one end and a charging head on the opposite end. The charging head has a 5 pin pattern (5 in-line "pogo" pins) that allows it to charge Republic's Relay device. The charging head has a magnet that aids in mating the pins on the charging head with the contacts on the device. Affected charging cables do not have the Relay logo on the back of the portion of the charging head that connects to the Relay device. This recall only applies to cables sold with some Relay devices and cables sold separately from May 2018 through May 2019. After October 2018, Relay devices were manufactured and packaged with cables containing additional circuitry in the charging head to address the overheating risk.. Units affected: About 15,000.
Why was this product recalled? ▼
The charging cable can overheat and partially melt, posing a burn hazard.
What should consumers do? ▼
Consumers should immediately stop using the recalled charging cables and contact Republic Wireless for a free replacement charging cable. Republic Wireless is contacting consumers of affected products who have active accounts to provide free replacement cables. Customers who purchased a Relay device but do not currently have an active account can contact Republic Wireless to determine if they have an affected product and to obtain a free replacement.
Which agency issued this recall? ▼
This recall was issued by the CPSC on June 17, 2020. CPSC does not publish a hazard classification for this recall. Recall number: 20139.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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This recall: CPSC, reported June 17, 2020. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026