Severity
Moderate
ModerateActive
CPSC recall · Reported July 28, 2020
Triangle Tube Recalls to Repair Gas Boilers Due to Risk of Carbon Monoxide Hazard; One Death Reported; In-Home Remedy May Be Delayed Due To COVID-19 Restrictions
Flue gas can escape from the gas boilers if the vent adapter is not securely reattached to the boiler after maintenance or repair, posing a carbon monoxide poisoning hazard to con…
Compiled from official public sources by the editorial team.
Verify with CPSC →
Burnsen Sa, of Belgium recalled This recall involves 22 models of the Prestige Solo & Prestige Excellence condensing gas … - a moderate-severity action.
Triangle Tube Recalls to Repair Gas Boilers Due to Risk of Carbon Monoxide Hazard; One De… was recalled by Burnsen Sa, of Belgium in July 28, 2020. Reason: Flue gas can escape from the gas boilers if the vent adapter is not securely reattached to the boiler after m…. Remedy: Consumers with recalled boilers should immediately contact Triangle Tube to schedule a fr…. Verify recall #20157 with the CPSC before acting.
The recall
Burnsen Sa, of Belgium issued this moderate-severity CPSC recall-Flue gas can escape from the gas boilers if the vent adapter is not securely reattached to the boiler after m….
- Moderate
- severity level
- July 28, 2020
- reported
Sourced from official CPSC enforcement records. Verify recall #20157 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #20157) was formally reported on July 28, 2020. It is classified under Moderate severity, with a current status of Active. Burnsen Sa, of Belgium is listed as the recalling firm. Federal records list the affected scope as About 63,000.
The documented reason for this recall is: Flue gas can escape from the gas boilers if the vent adapter is not securely reattached to the boiler after maintenance or repair, posing a carbon monoxide poisoning hazard to consumers. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers with recalled boilers should immediately contact Triangle Tube to schedule a free repair. Consumers who continue using the boilers while awaiting repair should have working carbon monoxide … - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Electronics recalls over time
Where this recall sits in its category - 609 electronics recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 63,000
Related Recalls
6
6 from same agency
Product description
This recall involves 22 models of the Prestige Solo & Prestige Excellence condensing gas boilers manufactured between November 2011 and October 2019, for residential and light commercial use. These wall-hung condensing gas boilers are housed in a white metal box. The name "Prestige" is printed on the white front panel and on the outside of the cardboard packing box. You can identify whether you have an affected boiler using the firm's "how to" document at www.triangletube.com. The boilers included in this recall have the following serial number ranges: Product Name Models by Prefix Serial Number Range located on Boiler Rating Label Date of Manufacture Prestige Solo -Prefix: PT PT 60, PT110, PT 110LP, PT175, PT250, PT399, PT399HP PT0000110 to PT0053776 or PTA002645 through PTA09800 or AE1100 through AE1239 November 2011 through December 2015 Prestige Solo - Prefix: PA PA80, PA110, PA155, PA175, PA250, PA299, PA399 PA044928 through PA139939 January 2016 through March 2019 Prestige Excellence - Prefix: PTE or PTEA PTE 110 PTE0000568 through PTE 053690 and PTEA002889 through PTEA 003086 November 2011 through December 2015 Prestige Excellence - Prefix: PEA or PEB2 PEA 110 PEB2 110 PEA 078169 through PEA143958 and PEB2157356 through PEB2159813 January 2016 through March 2019 Prestige Solo - Prefix: PB PB80, PB110, PB155, PB175, PB250, PB299, PB399 PB2152110 through PB2163489 April 2019 through October 2019
Reason for recall
Flue gas can escape from the gas boilers if the vent adapter is not securely reattached to the boiler after maintenance or repair, posing a carbon monoxide poisoning hazard to consumers.
Remedy, what to do
Consumers with recalled boilers should immediately contact Triangle Tube to schedule a free repair. Consumers who continue using the boilers while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas. Consumers who do not have a carbon monoxide alarm can contact Triangle Tube to have one shipped to them free of charge.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 20157 |
| Date reported | July 28, 2020 |
| Date initiated | July 28, 2020 |
| Recalling firm | Burnsen Sa, of Belgium |
| Affected scope | About 63,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers with recalled boilers should immediately contact Triangle Tube to schedule a free repair. Consumers who continue using …
- Check the recall number (20157) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves 22 models of the Prestige Solo & Prestige Excellence condensing gas boilers manufactured between November 2011 and October 2019, for residential and light commercial use. These wall-hung condensing gas boilers are housed in a white metal box. The name "Prestige" is printed on the white front panel and on the outside of the cardboard packing box. You can identify whether you have an affected boiler using the firm's "how to" document at www.triangletube.com. The boilers included in this recall have the following serial number ranges: Product Name Models by Prefix Serial Number Range located on Boiler Rating Label Date of Manufacture Prestige Solo -Prefix: PT PT 60, PT110, PT 110LP, PT175, PT250, PT399, PT399HP PT0000110 to PT0053776 or PTA002645 through PTA09800 or AE1100 through AE1239 November 2011 through December 2015 Prestige Solo - Prefix: PA PA80, PA110, PA155, PA175, PA250, PA299, PA399 PA044928 through PA139939 January 2016 through March 2019 Prestige Excellence - Prefix: PTE or PTEA PTE 110 PTE0000568 through PTE 053690 and PTEA002889 through PTEA 003086 November 2011 through December 2015 Prestige Excellence - Prefix: PEA or PEB2 PEA 110 PEB2 110 PEA 078169 through PEA143958 and PEB2157356 through PEB2159813 January 2016 through March 2019 Prestige Solo - Prefix: PB PB80, PB110, PB155, PB175, PB250, PB299, PB399 PB2152110 through PB2163489 April 2019 through October 2019. Recalled by Burnsen Sa, of Belgium. Units affected: About 63,000.
Why was this product recalled? ▼
Flue gas can escape from the gas boilers if the vent adapter is not securely reattached to the boiler after maintenance or repair, posing a carbon monoxide poisoning hazard to consumers.
What should consumers do? ▼
Consumers with recalled boilers should immediately contact Triangle Tube to schedule a free repair. Consumers who continue using the boilers while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas. Consumers who do not have a carbon monoxide alarm can contact Triangle Tube to have one shipped to them free of charge.
Which agency issued this recall? ▼
This recall was issued by the CPSC on July 28, 2020. Severity: Moderate. Recall number: 20157.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (20157) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported July 28, 2020. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.