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CPSC recall · Reported November 7, 2019

Skylight Recalls Power Adapters Sold with Digital Photo Frames Due to Electrical Shock Hazard (Recall Alert)

The power adapter casing can break when plugged into an electrical outlet, exposing its metal prongs, posing an electrical shock hazard.

Recall #
20707
Affected scope
About 65,000 (In addition, about 159 were sold in Canada)
Compiled from official public sources by the editorial team.
Verify with CPSC →
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The CPSC recalled This recall involves the Series I power adapters sold with Skylight digital photo frames.… - a moderate-severity action.

Skylight Recalls Power Adapters Sold with Digital Photo Frames Due to Electrical Shock Ha… was recalled and listed by the CPSC in November 7, 2019. Reason: The power adapter casing can break when plugged into an electrical outlet, exposing its metal prongs, posing …. Remedy: Consumers should immediately stop using the recalled adapters and contact Skylight for in…. Verify recall #20707 with the CPSC before acting.

The recall

issued this moderate-severity CPSC recall-The power adapter casing can break when plugged into an electrical outlet, exposing its metal prongs, posing ….

Moderate
severity level
November 7, 2019
reported

Sourced from official CPSC enforcement records. Verify recall #20707 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This CPSC action (record #20707) was formally reported on November 7, 2019. It is classified under Moderate severity, with a current status of Active. The recalling firm is not specified in the federal record. Federal records list the affected scope as About 65,000 (In addition, about 159 were sold in Canada).

The documented reason for this recall is: The power adapter casing can break when plugged into an electrical outlet, exposing its metal prongs, posing an electrical shock hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled adapters and contact Skylight for instructions on proper disposal and how to receive a free replacement adapter. Skylight is contacting all known … - consumers holding this product should act on that instruction rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Electronics recalls over time

Where this recall sits in its category - 609 electronics recalls on record

1020304050 20052008201120142017202020232026 36
Severity2487872426High severity (most serious)Moderate severityLow severity
Where this recall sits in the database

Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.

Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.

Severity

Moderate

Affected scope

About 65,000 (In addition, about 159 were sold in Canada)

Related Recalls

6

6 from same agency

Product description

This recall involves the Series I power adapters sold with Skylight digital photo frames. The power adapters are black and have a circular indentation on the side. UPC code 679113611535 can be found on the packaging. Only the Series I adapters are included in this recall.

Reason for recall

The power adapter casing can break when plugged into an electrical outlet, exposing its metal prongs, posing an electrical shock hazard.

Remedy, what to do

Consumers should immediately stop using the recalled adapters and contact Skylight for instructions on proper disposal and how to receive a free replacement adapter. Skylight is contacting all known purchasers directly.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Moderate
Status Active
Recall number 20707
Date reported November 7, 2019
Date initiated November 7, 2019
Recalling firm Not disclosed
Affected scope About 65,000 (In addition, about 159 were sold in Canada)
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the recalled adapters and contact Skylight for instructions on proper disposal and how to…

  • Check the recall number (20707) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves the Series I power adapters sold with Skylight digital photo frames. The power adapters are black and have a circular indentation on the side. UPC code 679113611535 can be found on the packaging. Only the Series I adapters are included in this recall.. Units affected: About 65,000 (In addition, about 159 were sold in Canada).
Why was this product recalled?
The power adapter casing can break when plugged into an electrical outlet, exposing its metal prongs, posing an electrical shock hazard.
What should consumers do?
Consumers should immediately stop using the recalled adapters and contact Skylight for instructions on proper disposal and how to receive a free replacement adapter. Skylight is contacting all known purchasers directly.
Which agency issued this recall?
This recall was issued by the CPSC on November 7, 2019. Severity: Moderate. Recall number: 20707.
How do I check if my product is affected by a recall?
Check the product description and recall number (20707) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nearby Recalls in This Category

Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.

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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported November 7, 2019. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.