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CPSC recall · Reported March 19, 2020

Woom bikes USA Recalls Bicycles Due to Fall and Injury Hazards (Recall Alert)

The bicycle's front fork can loosen and detach, posing fall and injury risks to the rider.

Recall #
20728
Affected scope
About 5,500
Verify with CPSC →
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The CPSC recalled This recall involves woom bicycle models 4 (20 inch), 5 (24 inch) and 6 (26 inch). You ca… - a moderate-severity action.

Woom bikes USA Recalls Bicycles Due to Fall and Injury Hazards (Recall Alert) was recalled and listed by the CPSC in March 19, 2020. Reason: The bicycle's front fork can loosen and detach, posing fall and injury risks to the rider.. Remedy: Consumers should immediately stop using the recalled bicycles and contact the firm for a …. Verify recall #20728 with the CPSC before acting.

The recall

issued this moderate-severity CPSC recall-The bicycle's front fork can loosen and detach, posing fall and injury risks to the rider..

Moderate
severity level
March 19, 2020
reported

Sourced from official CPSC enforcement records. Verify recall #20728 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This CPSC action (record #20728) was formally reported on March 19, 2020. It is classified under Moderate severity, with a current status of Active. The recalling firm is not specified in the federal record. Federal records list the affected scope as About 5,500.

The documented reason for this recall is: The bicycle's front fork can loosen and detach, posing fall and injury risks to the rider. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled bicycles and contact the firm for a free repair kit for the front fork. The firm is contacting all known purchasers and providing a free repair ki… - consumers holding this product should act on that instruction rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Outdoor & Sports recalls over time

Where this recall sits in its category - 510 outdoor & sports recalls on record

101520253035 20052008201120142017202020232026 27
Severity2487872426High severity (most serious)Moderate severityLow severity
Where this recall sits in the database

Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.

Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.

Severity

Moderate

Affected scope

About 5,500

Related Recalls

6

6 from same agency

Product description

This recall involves woom bicycle models 4 (20 inch), 5 (24 inch) and 6 (26 inch). You can find the model number on the top tube of each bike. The bikes were sold in five different colors: Red, blue, green, purple and yellow. "Woom" is printed across the bottom tube of the bicycle frame.

Reason for recall

The bicycle's front fork can loosen and detach, posing fall and injury risks to the rider.

Remedy, what to do

Consumers should immediately stop using the recalled bicycles and contact the firm for a free repair kit for the front fork. The firm is contacting all known purchasers and providing a free repair kit including installation instructions.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Moderate
Status Active
Recall number 20728
Date reported March 19, 2020
Date initiated March 19, 2020
Recalling firm Not disclosed
Affected scope About 5,500
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the recalled bicycles and contact the firm for a free repair kit for the front fork. The …

  • Check the recall number (20728) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves woom bicycle models 4 (20 inch), 5 (24 inch) and 6 (26 inch). You can find the model number on the top tube of each bike. The bikes were sold in five different colors: Red, blue, green, purple and yellow. "Woom" is printed across the bottom tube of the bicycle frame.. Units affected: About 5,500.
Why was this product recalled?
The bicycle's front fork can loosen and detach, posing fall and injury risks to the rider.
What should consumers do?
Consumers should immediately stop using the recalled bicycles and contact the firm for a free repair kit for the front fork. The firm is contacting all known purchasers and providing a free repair kit including installation instructions.
Which agency issued this recall?
This recall was issued by the CPSC on March 19, 2020. Severity: Moderate. Recall number: 20728.
How do I check if my product is affected by a recall?
Check the product description and recall number (20728) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.

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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported March 19, 2020. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.