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CPSC recall · Reported July 2, 2020

Polaris Recalls Ranger and General Utility Vehicles Due to Crash Hazard (Recall Alert)

The throttle can fail to return to the idle position after the engine stalls and is restarted in gear without switching the key to the off position due to a software problem, caus…

Recall #
20758
Affected scope
About 26,730 (In addition, 1,330 units were sold in Canada)
Compiled from official public sources by the editorial team.
Verify with CPSC →
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Polaris Industries Inc., of Medina, Minn. recalled This recall involves Model Year 2019 Polaris Ranger XP 1000 EPS, Ranger CREW XP 1000, and… - a moderate-severity action.

Polaris Recalls Ranger and General Utility Vehicles Due to Crash Hazard (Recall Alert) was recalled by Polaris Industries Inc., of Medina, Minn. in July 2, 2020. Reason: The throttle can fail to return to the idle position after the engine stalls and is restarted in gear without…. Remedy: Consumers should immediately stop using the recalled vehicles and contact a Polaris deale…. Verify recall #20758 with the CPSC before acting.

The recall

Polaris Industries Inc., of Medina, Minn. issued this moderate-severity CPSC recall-The throttle can fail to return to the idle position after the engine stalls and is restarted in gear without….

Moderate
severity level
July 2, 2020
reported

Sourced from official CPSC enforcement records. Verify recall #20758 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This CPSC action (record #20758) was formally reported on July 2, 2020. It is classified under Moderate severity, with a current status of Active. Polaris Industries Inc., of Medina, Minn. is listed as the recalling firm. Federal records list the affected scope as About 26,730 (In addition, 1,330 units were sold in Canada).

The documented reason for this recall is: The throttle can fail to return to the idle position after the engine stalls and is restarted in gear without switching the key to the off position due to a software problem, causing the vehicle to accelerate suddenly, … Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free inspection and repair. Polaris is notifying dealers and contacting registered owners dire… - consumers holding this product should act on that instruction rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Vehicles recalls over time

Where this recall sits in its category - 7,642 vehicles recalls on record

0200400600 20052008201120142017202020232026 82
Severity2487872426High severity (most serious)Moderate severityLow severity
Where this recall sits in the database

Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.

Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.

Severity

Moderate

Affected scope

About 26,730 (In addition, 1,330 units were sold in Canada)

Related Recalls

6

6 from same agency

Product description

This recall involves Model Year 2019 Polaris Ranger XP 1000 EPS, Ranger CREW XP 1000, and Model Year 2020 Polaris Ranger XP 1000, Ranger CREW XP 1000, General XP 1000 Deluxe and General XP 4 1000 Deluxe. The vehicles were sold in gray, blue, white, red, green camo, orange, sand and maroon colors and have two or four seats. "POLARIS" is stamped on the front grille and "Ranger" or "General" is printed on the sides of the rear cargo area. Vehicle identification numbers (VIN) included in this recall can be found stamped into the left rear vehicle frame below the cargo box. The following model names are included in this recall: YEAR MODEL NAME 2019 RANGER XP 1000 EPS RANGER CREW XP 1000 2020 RANGER XP 1000 RANGER CREW XP 1000 GENERAL XP 1000 DELUXE GENERAL XP 4 1000 DELUXE

Reason for recall

The throttle can fail to return to the idle position after the engine stalls and is restarted in gear without switching the key to the off position due to a software problem, causing the vehicle to accelerate suddenly, posing a crash hazard to the user.

Remedy, what to do

Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free inspection and repair. Polaris is notifying dealers and contacting registered owners directly.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Moderate
Status Active
Recall number 20758
Date reported July 2, 2020
Date initiated July 2, 2020
Recalling firm Polaris Industries Inc., of Medina, Minn.
Affected scope About 26,730 (In addition, 1,330 units were sold in Canada)
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free inspection and repa…

  • Check the recall number (20758) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves Model Year 2019 Polaris Ranger XP 1000 EPS, Ranger CREW XP 1000, and Model Year 2020 Polaris Ranger XP 1000, Ranger CREW XP 1000, General XP 1000 Deluxe and General XP 4 1000 Deluxe. The vehicles were sold in gray, blue, white, red, green camo, orange, sand and maroon colors and have two or four seats. "POLARIS" is stamped on the front grille and "Ranger" or "General" is printed on the sides of the rear cargo area. Vehicle identification numbers (VIN) included in this recall can be found stamped into the left rear vehicle frame below the cargo box. The following model names are included in this recall: YEAR MODEL NAME 2019 RANGER XP 1000 EPS RANGER CREW XP 1000 2020 RANGER XP 1000 RANGER CREW XP 1000 GENERAL XP 1000 DELUXE GENERAL XP 4 1000 DELUXE. Recalled by Polaris Industries Inc., of Medina, Minn.. Units affected: About 26,730 (In addition, 1,330 units were sold in Canada).
Why was this product recalled?
The throttle can fail to return to the idle position after the engine stalls and is restarted in gear without switching the key to the off position due to a software problem, causing the vehicle to accelerate suddenly, posing a crash hazard to the user.
What should consumers do?
Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free inspection and repair. Polaris is notifying dealers and contacting registered owners directly.
Which agency issued this recall?
This recall was issued by the CPSC on July 2, 2020. Severity: Moderate. Recall number: 20758.
How do I check if my product is affected by a recall?
Check the product description and recall number (20758) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported July 2, 2020. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.