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CPSC recall · Reported November 25, 2020

Santa Cruz Bicycles Recalls Bicycles with Aluminum Frames Due to Fall Risk

The aluminum frame pieces could have experienced thermal damage during a non-standard paint stripping operation and can bend or buckle, posing a fall hazard.

Recall #
21036
Affected scope
About 2,900 (In addition, about 216 were sold in Canada)
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The CPSC recalled This recall involves the model year 2020 aluminum frames on Santa Cruz models Nomad 4a Al….

Santa Cruz Bicycles Recalls Bicycles with Aluminum Frames Due to Fall Risk was recalled and listed by the CPSC in November 25, 2020. Reason: The aluminum frame pieces could have experienced thermal damage during a non-standard paint stripping operati…. Remedy: Consumers should immediately stop using the recalled bicycles with aluminum frames and co…. Verify recall #21036 with the CPSC before acting.

The recall

issued this CPSC recall-The aluminum frame pieces could have experienced thermal damage during a non-standard paint stripping operati….

None
agency class
November 25, 2020
reported

Sourced from official CPSC enforcement records. Verify recall #21036 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Food recalls over time

Where this recall sits in its category - 25,457 food recalls on record

01,0002,0003,000 20052008201120142017202020232026 813

Product description

This recall involves the model year 2020 aluminum frames on Santa Cruz models Nomad 4a Aluminum, Bronson 3a Aluminum and the 5010 3a Aluminum and Juliana models Roubion 3a Aluminum and Furtado 3a Aluminum. The Nomad 4a Aluminum is black or eggplant (purple) color; the Bronson 3a Aluminum is red tide or olive color, and the 5010 3a Aluminum is dark gray and robins egg (light blue). The Roubion 3a Aluminum is maritime gray and the Furtado 3a Aluminum is fog (light gray). The name "Santa Cruz" or "Juliana" appears on the downtube of the bicycle frame. The model names appear in different locations on the front and rear triangles, depending on the model. Only frames without six small indents above the first letter of the serial number are included in this recall. The serial number is located on the bottom bracket shell.

Reason for recall

The aluminum frame pieces could have experienced thermal damage during a non-standard paint stripping operation and can bend or buckle, posing a fall hazard.

Remedy, what to do

Consumers should immediately stop using the recalled bicycles with aluminum frames and contact the firm to arrange for a free inspection. Consumers with affected frames can choose either a free replacement aluminum frame or a refund voucher for the value of the recalled frame.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 21036
Date reported November 25, 2020
Date initiated November 25, 2020
Recalling firm Not disclosed
Affected scope About 2,900 (In addition, about 216 were sold in Canada)
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the recalled bicycles with aluminum frames and contact the firm to arrange for a free ins…

  • Check the recall number (21036) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves the model year 2020 aluminum frames on Santa Cruz models Nomad 4a Aluminum, Bronson 3a Aluminum and the 5010 3a Aluminum and Juliana models Roubion 3a Aluminum and Furtado 3a Aluminum. The Nomad 4a Aluminum is black or eggplant (purple) color; the Bronson 3a Aluminum is red tide or olive color, and the 5010 3a Aluminum is dark gray and robins egg (light blue). The Roubion 3a Aluminum is maritime gray and the Furtado 3a Aluminum is fog (light gray). The name "Santa Cruz" or "Juliana" appears on the downtube of the bicycle frame. The model names appear in different locations on the front and rear triangles, depending on the model. Only frames without six small indents above the first letter of the serial number are included in this recall. The serial number is located on the bottom bracket shell.. Units affected: About 2,900 (In addition, about 216 were sold in Canada).
Why was this product recalled?
The aluminum frame pieces could have experienced thermal damage during a non-standard paint stripping operation and can bend or buckle, posing a fall hazard.
What should consumers do?
Consumers should immediately stop using the recalled bicycles with aluminum frames and contact the firm to arrange for a free inspection. Consumers with affected frames can choose either a free replacement aluminum frame or a refund voucher for the value of the recalled frame.
Which agency issued this recall?
This recall was issued by the CPSC on November 25, 2020. CPSC does not publish a hazard classification for this recall. Recall number: 21036.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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This recall: CPSC, reported November 25, 2020. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026