Severity
Moderate
ModerateActive
CPSC recall · Reported December 9, 2020
Neptune Benson Recalls Delta Ultra-Violet Generators For Pools and Spas Due to Fire Hazard
Water can leak within the generator, causing excessive heat build-up in the area where the power cord connects to the body of the generator unit, which can pose a fire hazard.
Compiled from official public sources by the editorial team.
Verify with CPSC →
Neptune Benson, of Warwick, Rhode Island (after August 2016) recalled This recall involves Delta UV EA-4H-10 ultra-violet generators installed in swimming pool… - a moderate-severity action.
Neptune Benson Recalls Delta Ultra-Violet Generators For Pools and Spas Due to Fire Hazard was recalled by Neptune Benson, of Warwick, Rhode Island (after August 2016) in December 9, 2020. Reason: Water can leak within the generator, causing excessive heat build-up in the area where the power cord connect…. Remedy: Consumers should immediately unplug and discontinue use of the generator and contact Nept…. Verify recall #21042 with the CPSC before acting.
The recall
Neptune Benson, of Warwick, Rhode Island (after August 2016) issued this moderate-severity CPSC recall-Water can leak within the generator, causing excessive heat build-up in the area where the power cord connect….
- Moderate
- severity level
- December 9, 2020
- reported
Sourced from official CPSC enforcement records. Verify recall #21042 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #21042) was formally reported on December 9, 2020. It is classified under Moderate severity, with a current status of Active. Neptune Benson, of Warwick, Rhode Island (after August 2016) is listed as the recalling firm. Federal records list the affected scope as About 4,560.
The documented reason for this recall is: Water can leak within the generator, causing excessive heat build-up in the area where the power cord connects to the body of the generator unit, which can pose a fire hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately unplug and discontinue use of the generator and contact Neptune Benson for a free inspection and repair or replacement. - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 4,560
Related Recalls
6
6 from same agency
Product description
This recall involves Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas to sanitize the water. The majority were installed in Endless Pools. The brand and model number can be identified from the manufacturing plate located on one end of the generator's steel tube. They are silver and black in color and measure 4 inches in diameter and 25 inches in length.
Reason for recall
Water can leak within the generator, causing excessive heat build-up in the area where the power cord connects to the body of the generator unit, which can pose a fire hazard.
Remedy, what to do
Consumers should immediately unplug and discontinue use of the generator and contact Neptune Benson for a free inspection and repair or replacement.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 21042 |
| Date reported | December 9, 2020 |
| Date initiated | December 9, 2020 |
| Recalling firm | Neptune Benson, of Warwick, Rhode Island (after August 2016) |
| Affected scope | About 4,560 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately unplug and discontinue use of the generator and contact Neptune Benson for a free inspection and rep…
- Check the recall number (21042) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas to sanitize the water. The majority were installed in Endless Pools. The brand and model number can be identified from the manufacturing plate located on one end of the generator's steel tube. They are silver and black in color and measure 4 inches in diameter and 25 inches in length.. Recalled by Neptune Benson, of Warwick, Rhode Island (after August 2016). Units affected: About 4,560.
Why was this product recalled? ▼
Water can leak within the generator, causing excessive heat build-up in the area where the power cord connects to the body of the generator unit, which can pose a fire hazard.
What should consumers do? ▼
Consumers should immediately unplug and discontinue use of the generator and contact Neptune Benson for a free inspection and repair or replacement.
Which agency issued this recall? ▼
This recall was issued by the CPSC on December 9, 2020. Severity: Moderate. Recall number: 21042.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (21042) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
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Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported December 9, 2020. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.