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CPSC recall · Reported December 9, 2020

Neptune Benson Recalls Delta Ultra-Violet Generators For Pools and Spas Due to Fire Hazard

Water can leak within the generator, causing excessive heat build-up in the area where the power cord connects to the body of the generator unit, which can pose a fire hazard.

Recall #
21042
Affected scope
About 4,560
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Neptune Benson, of Warwick, Rhode Island (after August 2016) recalled This recall involves Delta UV EA-4H-10 ultra-violet generators installed in swimming pool….

Neptune Benson Recalls Delta Ultra-Violet Generators For Pools and Spas Due to Fire Hazard was recalled by Neptune Benson, of Warwick, Rhode Island (after August 2016) in December 9, 2020. Reason: Water can leak within the generator, causing excessive heat build-up in the area where the power cord connect…. Remedy: Consumers should immediately unplug and discontinue use of the generator and contact Nept…. Verify recall #21042 with the CPSC before acting.

The recall

Neptune Benson, of Warwick, Rhode Island (after August 2016) issued this CPSC recall-Water can leak within the generator, causing excessive heat build-up in the area where the power cord connect….

None
agency class
December 9, 2020
reported

Sourced from official CPSC enforcement records. Verify recall #21042 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Household Products recalls over time

Where this recall sits in its category - 3,089 household products recalls on record

50100150200250 20052008201120142017202020232026 148

Product description

This recall involves Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas to sanitize the water. The majority were installed in Endless Pools. The brand and model number can be identified from the manufacturing plate located on one end of the generator's steel tube. They are silver and black in color and measure 4 inches in diameter and 25 inches in length.

Reason for recall

Water can leak within the generator, causing excessive heat build-up in the area where the power cord connects to the body of the generator unit, which can pose a fire hazard.

Remedy, what to do

Consumers should immediately unplug and discontinue use of the generator and contact Neptune Benson for a free inspection and repair or replacement.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 21042
Date reported December 9, 2020
Date initiated December 9, 2020
Recalling firm Neptune Benson, of Warwick, Rhode Island (after August 2016)
Affected scope About 4,560
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately unplug and discontinue use of the generator and contact Neptune Benson for a free inspection and rep…

  • Check the recall number (21042) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas to sanitize the water. The majority were installed in Endless Pools. The brand and model number can be identified from the manufacturing plate located on one end of the generator's steel tube. They are silver and black in color and measure 4 inches in diameter and 25 inches in length.. Recalled by Neptune Benson, of Warwick, Rhode Island (after August 2016). Units affected: About 4,560.
Why was this product recalled?
Water can leak within the generator, causing excessive heat build-up in the area where the power cord connects to the body of the generator unit, which can pose a fire hazard.
What should consumers do?
Consumers should immediately unplug and discontinue use of the generator and contact Neptune Benson for a free inspection and repair or replacement.
Which agency issued this recall?
This recall was issued by the CPSC on December 9, 2020. CPSC does not publish a hazard classification for this recall. Recall number: 21042.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

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This recall: CPSC, reported December 9, 2020. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026