CPSC recall · Reported December 17, 2020
Otis Elevator Company Recalls to Inspect Private Residence Elevators Due to Entrapment Hazard; Risk of Serious Injury or Death to Young Children
Children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate, and suffer serious injuries or death when the e…
Otis Elevator Company of Farmington, Ct. recalled This recall involves Otis private residence elevators purchased before 2012 and CemcoLift….
Otis Elevator Company Recalls to Inspect Private Residence Elevators Due to Entrapment Ha… was recalled by Otis Elevator Company of Farmington, Ct. in December 17, 2020. Reason: Children can become entrapped in the space between the exterior landing (hoistway) door and the interior elev…. Remedy: Consumers should disable or block children's access to any Otis or CemcoLift private resi…. Verify recall #21056 with the CPSC before acting.
The recall
Otis Elevator Company of Farmington, Ct. issued this CPSC recall-Children can become entrapped in the space between the exterior landing (hoistway) door and the interior elev….
- None
- agency class
- December 17, 2020
- reported
Sourced from official CPSC enforcement records. Verify recall #21056 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 3 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Vehicles recalls over time
Where this recall sits in its category - 7,783 vehicles recalls on record
Product description
This recall involves Otis private residence elevators purchased before 2012 and CemcoLift private residence elevators purchased from 1999 to 2012. The elevators are used in consumers' homes.
Reason for recall
Children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate, and suffer serious injuries or death when the elevator is called to another floor.
Remedy, what to do
Consumers should disable or block children's access to any Otis or CemcoLift private residence elevator and contact Otis to schedule a free inspection and the installation of space guard(s), if necessary.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 21056 |
| Date reported | December 17, 2020 |
| Date initiated | December 17, 2020 |
| Recalling firm | Otis Elevator Company of Farmington, Ct. |
| Affected scope | About 5,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should disable or block children's access to any Otis or CemcoLift private residence elevator and contact Otis to sched…
- Check the recall number (21056) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Nationwide recalls with similar severity or category timing
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Similar severity · nearest report date
Same archive severity grade, closest by report date among other firms and states.
Similar Vehicles · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
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Methodology · Corrections · Archive as of August 2026