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CPSC Moderate Active

HSN Recalls 5.4 Million Handheld Clothing Steamers Due to Serious Burn Hazard

Reported: May 26, 2021 Initiated: May 26, 2021 #21138

Product Description

This recall involves Joy/JM-branded My Little Steamer and My Little Steamer Go Mini handheld clothing steamers. The steamers are handheld electrical appliances (120V, 60Hz, 900w), which use hot steam, emitted from a nozzle head to remove wrinkles from garments and other fabrics. The steamers were sold in two sizes: the standard (or deluxe) full-size My Little Steamer or the compact-size My Little Steamer Go Mini. The steamers were sold individually or in combination sets in a variety of colors, including black, white, red, purple, and teal. Recalled models have either a flat or triangular steamer head, and the name of the product is printed on the side of the unit.

Reason for Recall

The recalled clothing steamers can expel, spray, or leak hot water during use, posing a serious burn hazard to consumers.

Remedy

Consumers should immediately stop using the recalled clothing steamers and contact HSN for information about how to receive a full refund for units purchased from January 2018 to December 2020, a partial refund for units purchased from January 2015 to December 2017, or a voucher for units purchased before January 2015.

Details

Units Affected
About 5.4 million (In addition, 14,300 were distributed in Canada)

Frequently Asked Questions

What product was recalled?
This recall involves Joy/JM-branded My Little Steamer and My Little Steamer Go Mini handheld clothing steamers. The steamers are handheld electrical appliances (120V, 60Hz, 900w), which use hot steam, emitted from a nozzle head to remove wrinkles from garments and other fabrics. The steamers were sold in two sizes: the standard (or deluxe) full-size My Little Steamer or the compact-size My Little Steamer Go Mini. The steamers were sold individually or in combination sets in a variety of colors, including black, white, red, purple, and teal. Recalled models have either a flat or triangular steamer head, and the name of the product is printed on the side of the unit.. Units affected: About 5.4 million (In addition, 14,300 were distributed in Canada).
Why was this product recalled?
The recalled clothing steamers can expel, spray, or leak hot water during use, posing a serious burn hazard to consumers.
What should consumers do?
Consumers should immediately stop using the recalled clothing steamers and contact HSN for information about how to receive a full refund for units purchased from January 2018 to December 2020, a partial refund for units purchased from January 2015 to December 2017, or a voucher for units purchased before January 2015.
Which agency issued this recall?
This recall was issued by the CPSC on May 26, 2021. Severity: Moderate. Recall number: 21138.