Severity
Moderate
ModerateActive
CPSC recall · Reported August 11, 2021
dormakaba Recalls Delayed Egress Locks Due to Risk of Entrapment in an Emergency
The lockset can fail to open, posing an entrapment hazard and inability to vacate a location in an emergency.
Shanghai One Top Corporation, of Shanghai, China recalled This recall involves dormakaba Delayed Egress Locks with model number DE8310 found on the… - a moderate-severity action.
dormakaba Recalls Delayed Egress Locks Due to Risk of Entrapment in an Emergency was recalled by Shanghai One Top Corporation, of Shanghai, China in August 11, 2021. Reason: The lockset can fail to open, posing an entrapment hazard and inability to vacate a location in an emergency.. Remedy: Facilities using the recalled locks should contact the firm for instructions on receiving…. Verify recall #21177 with the CPSC before acting.
The recall
Shanghai One Top Corporation, of Shanghai, China issued this moderate-severity CPSC recall-The lockset can fail to open, posing an entrapment hazard and inability to vacate a location in an emergency..
- Moderate
- severity level
- August 11, 2021
- reported
Sourced from official CPSC enforcement records. Verify recall #21177 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #21177) was formally reported on August 11, 2021. It is classified under Moderate severity, with a current status of Active. Shanghai One Top Corporation, of Shanghai, China is listed as the recalling firm. Federal records list the affected scope as About 2,400.
The documented reason for this recall is: The lockset can fail to open, posing an entrapment hazard and inability to vacate a location in an emergency. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Facilities using the recalled locks should contact the firm for instructions on receiving a free repair of the firmware by a technician. - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 2,400
Related Recalls
6
6 from same agency
Product description
This recall involves dormakaba Delayed Egress Locks with model number DE8310 found on the inside of the wiring cavity cover plate. These locks detect when pressure is applied to a door and are set with a release delay of 15 or 30 seconds. The recalled locks include an internal or external alarm sounder, key switch for reset and override, and a building code sign for single out swinging doors. Delayed egress locks are typically used on perimeter exit doors and internal fire doors to discourage or delay unauthorized exit while providing a safe means of escape during a fire or other catastrophic emergency.
Reason for recall
The lockset can fail to open, posing an entrapment hazard and inability to vacate a location in an emergency.
Remedy, what to do
Facilities using the recalled locks should contact the firm for instructions on receiving a free repair of the firmware by a technician.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 21177 |
| Date reported | August 11, 2021 |
| Date initiated | August 11, 2021 |
| Recalling firm | Shanghai One Top Corporation, of Shanghai, China |
| Affected scope | About 2,400 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Facilities using the recalled locks should contact the firm for instructions on receiving a free repair of the firmware by a tech…
- Check the recall number (21177) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves dormakaba Delayed Egress Locks with model number DE8310 found on the inside of the wiring cavity cover plate. These locks detect when pressure is applied to a door and are set with a release delay of 15 or 30 seconds. The recalled locks include an internal or external alarm sounder, key switch for reset and override, and a building code sign for single out swinging doors. Delayed egress locks are typically used on perimeter exit doors and internal fire doors to discourage or delay unauthorized exit while providing a safe means of escape during a fire or other catastrophic emergency.. Recalled by Shanghai One Top Corporation, of Shanghai, China. Units affected: About 2,400.
Why was this product recalled? ▼
The lockset can fail to open, posing an entrapment hazard and inability to vacate a location in an emergency.
What should consumers do? ▼
Facilities using the recalled locks should contact the firm for instructions on receiving a free repair of the firmware by a technician.
Which agency issued this recall? ▼
This recall was issued by the CPSC on August 11, 2021. Severity: Moderate. Recall number: 21177.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (21177) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
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Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported August 11, 2021. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.